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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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Georgia
1 review
0 helpful votes
Follow Jess Y.
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Good experience
November 22, 2022

Delivered on time Shoes were good price overall good experience true to size as well. Haven't worn them yet so.TBD… but soo far, no complaints

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jess,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Very good quality
November 22, 2022

I was delivered on more than time, very satisfied with the material very very

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Asthrone,

Thank you for your amazing feedback! We're glad that you love the quality of the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!

Best,
Kim

New York
1 review
0 helpful votes
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Too big.
November 22, 2022

I followed the sizing chart and got a size 8. That's my normal shoe size. But the shoe was too big. It's uncomfortably flappy to wear...

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Arianna,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Texas
1 review
0 helpful votes
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Nice & Comfy
November 22, 2022

Love the fit and basic black boot this shoe goes with just about any outfit.

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Courtney,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Horrible! The boots are cutting into the back of my ankles! Stupid for 90 dollars canadian

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Briannah,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Ohio
1 review
0 helpful votes
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AMAZING SHOES
November 22, 2022

I absolutely loved the shoes so much! They were so comfy and i wore them all day without my feet hurting not even a tiny bit. Definitely will buy more!

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kirsten,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Very satisfied
November 22, 2022

Love my 4 boots and I have also recommended shoedazzle to 3 of my friends and I can't wait to show my boots to my YouTube community

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Chiamaka,

Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Renz

Michigan
1 review
0 helpful votes
Follow Tearsa M.
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Love shoeDazzle!
November 22, 2022

I ordered 4 pairs of shoes and boots, received them very fast, free shipping, VIP discount. 3 of the pairs were absolutely fabulous. The other pair of boots I was not fond of. I returned them free returns and they processed my refund so fast I could not believe it. The quality of their shoes and boots is really nice when you go into the stores you don't find anything as nice Or they cost a fortune. The only thing I don't like is I don't like the monthly Thing but you can skip a month as long as you remember and then it's no problem.

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Tearsa,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Colorado
1 review
0 helpful votes
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Nothing I expected
November 22, 2022

The shoes I ordered were NOTHING at all what the picture looked like. Then the size was like wayyy loose and the souls were like walking on concrete. HORRIBLE!

Date of experience: November 22, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Chenoa,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Illinois
1 review
0 helpful votes
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Fitting
November 18, 2022

Boots didn't fit although my size and calf space also an issue.

Date of experience: November 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Tamaraly,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Minnesota
1 review
0 helpful votes
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Zapatos para roda ocasión
November 18, 2022

Son lindos y cómodos es segunda vez que me suscribo, me encantan y por sus precios es imposible comprar solo un par

Date of experience: November 18, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hola Cecilia,

¡Nos alegra saber que tuvo una gran experiencia de compra con nosotros! ¡Siempre nos aseguramos de hacer artículos hermosos y de calidad a un precio muy asequible solo para ti! ¡Qué tengas un lindo día!

Mejor,
Renz

New York
3 reviews
0 helpful votes
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Fabulous!
November 18, 2022

Very good quality and excellent customer service! Delivery was fast. Excellent style.

Date of experience: November 17, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Katerina,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Canada
2 reviews
1 helpful vote
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Customer Service
November 14, 2022

I will not say customer service is not polite they are.Thay however could not help me and did not know their jobs.

Date of experience: November 14, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Michelle,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Virginia
3 reviews
0 helpful votes
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Outstanding Service & Quality! Great Price! I have placed a few orders and have received great service & quality at a very competitive price each time! Thank you!

Date of experience: November 14, 2022
Renz A. Shoedazzle Rep
over a year old

Hello Charles,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

California
3 reviews
0 helpful votes
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Just what we expected
November 14, 2022

Just what we expected. This was probably the fifth or sixth order from here - the prices and delivery were right where we thought they'd be, and the products are great as always.

Date of experience: November 14, 2022
Renz A. Shoedazzle Rep
over a year old

Hello Robert,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Renz

California
4 reviews
1 helpful vote
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I am so thankful having found this resource for all my needs. They are efficient and always willing to assist me with difficult orders and even turn around times.

Date of experience: November 14, 2022
Renz A. Shoedazzle Rep
over a year old

Hello Marianne,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

New Jersey
1 review
0 helpful votes
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Satisfied customer
November 14, 2022

My experience was great, love my boots, the coat was a little too big, but I decided to keep it, for when I wear big sweater or sweater dresses or when I bundle up so I won't feel too stiff wearing it.

Date of experience: November 14, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Esther,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Florida
1 review
0 helpful votes
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Boots
November 13, 2022

I love my boots. They came in early but they are big on the top like I can actually put my daughter leg in there with me. So I'm probably not gonna wear them. Wasted money.

Date of experience: November 13, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Laura,

We truly apologize for your experience with the sizing. Your feedback is important, and we would like to make things right. One of our Member Services team will get in touch with you right away.

Best,
Tina

Georgia
1 review
0 helpful votes
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5star
November 11, 2022

Otter was on time I love the shoes I will be ordering again

Date of experience: November 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Shameka,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Mississippi
1 review
0 helpful votes
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Don't get scammed by shoe dazzle!
November 11, 2022

I ordered a pair of boots for my daughter signed up for the VIP program got the shoes for 10 or 15 bucks paid $15 for shipping to get them here sooner the first time she wore them she had horrible blisters from Just 2 hours of wearing them. A few days later I get a charge on my card for $50 for a happy membership that I was unaware of so redefined print know what you're getting into these people will unexpectedly charge your card won't give you a refund and when you cancel your membership they take away credits that they gave you. It's a total waste of money

Date of experience: November 11, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Danielle,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Renz