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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Delivered on time Shoes were good price overall good experience true to size as well. Haven't worn them yet so.TBD… but soo far, no complaints
I was delivered on more than time, very satisfied with the material very very
Hi Asthrone,
Thank you for your amazing feedback! We're glad that you love the quality of the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
I followed the sizing chart and got a size 8. That's my normal shoe size. But the shoe was too big. It's uncomfortably flappy to wear...
Hello Arianna,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love the fit and basic black boot this shoe goes with just about any outfit.
Hello Courtney,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Horrible! The boots are cutting into the back of my ankles! Stupid for 90 dollars canadian
Hello Briannah,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I absolutely loved the shoes so much! They were so comfy and i wore them all day without my feet hurting not even a tiny bit. Definitely will buy more!
Hello Kirsten,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Love my 4 boots and I have also recommended shoedazzle to 3 of my friends and I can't wait to show my boots to my YouTube community
Hello Chiamaka,
Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Renz
I ordered 4 pairs of shoes and boots, received them very fast, free shipping, VIP discount. 3 of the pairs were absolutely fabulous. The other pair of boots I was not fond of. I returned them free returns and they processed my refund so fast I could not believe it. The quality of their shoes and boots is really nice when you go into the stores you don't find anything as nice Or they cost a fortune. The only thing I don't like is I don't like the monthly Thing but you can skip a month as long as you remember and then it's no problem.
Hello Tearsa,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The shoes I ordered were NOTHING at all what the picture looked like. Then the size was like wayyy loose and the souls were like walking on concrete. HORRIBLE!
Hello Chenoa,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Hello Tamaraly,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Son lindos y cómodos es segunda vez que me suscribo, me encantan y por sus precios es imposible comprar solo un par
Hola Cecilia,
¡Nos alegra saber que tuvo una gran experiencia de compra con nosotros! ¡Siempre nos aseguramos de hacer artículos hermosos y de calidad a un precio muy asequible solo para ti! ¡Qué tengas un lindo día!
Mejor,
Renz
Very good quality and excellent customer service! Delivery was fast. Excellent style.
Hello Katerina,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I will not say customer service is not polite they are.Thay however could not help me and did not know their jobs.
Hello Michelle,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Outstanding Service & Quality! Great Price! I have placed a few orders and have received great service & quality at a very competitive price each time! Thank you!
Hello Charles,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Just what we expected. This was probably the fifth or sixth order from here - the prices and delivery were right where we thought they'd be, and the products are great as always.
Hello Robert,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I am so thankful having found this resource for all my needs. They are efficient and always willing to assist me with difficult orders and even turn around times.
Hello Marianne,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
My experience was great, love my boots, the coat was a little too big, but I decided to keep it, for when I wear big sweater or sweater dresses or when I bundle up so I won't feel too stiff wearing it.
Hello Esther,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I love my boots. They came in early but they are big on the top like I can actually put my daughter leg in there with me. So I'm probably not gonna wear them. Wasted money.
Hi Laura,
We truly apologize for your experience with the sizing. Your feedback is important, and we would like to make things right. One of our Member Services team will get in touch with you right away.
Best,
Tina
Otter was on time I love the shoes I will be ordering again
Hello Shameka,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I ordered a pair of boots for my daughter signed up for the VIP program got the shoes for 10 or 15 bucks paid $15 for shipping to get them here sooner the first time she wore them she had horrible blisters from Just 2 hours of wearing them. A few days later I get a charge on my card for $50 for a happy membership that I was unaware of so redefined print know what you're getting into these people will unexpectedly charge your card won't give you a refund and when you cancel your membership they take away credits that they gave you. It's a total waste of money
Hello Danielle,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Jess,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz