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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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I ordered from ShoeDazzle and never had a problem until my recent purchase that I received from JustFab and the order was not correct and I am very disappointed ShoeDazzle has my specific shoe and calf size but none of it came back correct
My purchase came sooner than expected and it was packaged very neatly. As for the boots, they are amazing. I received so many compliments on them
Hello Venessa,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Got the red Delia size 11. They fit perfectly and have worn them all day/night several times already. They look great with almost any outfit and are very comfortable for a thinner heel was expecting a little discomfort after hours around town but they are just as easy walking as any/all of my thick block/chunk heels
Hello Joe,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your heels! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Shoes were beautiful but were to small. I love the little pouch in the back.
Hello Cassandra,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I'm very happy with my purchase, the shoes look and feel great, except 1 pair that I have to exchange due to my calves lol.
Hello Wanda,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Shipping was fast and quality boots. I love ordering from shoe dazzle. Great selections
Hello Gray,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Ordered shoes, came poorly packaged and damaged. Will use my points and cx subscription. Not worth the member fees
Hello Deseree,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your shoes and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Never got my shoes no way to contact anyone on were they are at
Hello Pamela,
Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The process of shopping was just fine. I received my shoe right on time. When I received it, it looked better than the picture I saw on the website. I think more winter shoes should be added anyway, as winter is around the corner. Generally, it was such a good experience that I had invite some else!
Hello Olamide,
Thank you for taking the time to share your positive feedback on our products! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
Nice shoe, wasn't expecting it to be as nice as they were. They were kind of cheap for a minute but back to a nice pairs of shoes again.
Hello Nakeisha,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shoes. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
In love with them I haven't worn any of them yet but have tried them on and true to size and easy on and off
Hello Darlena,
Thank you for the great feedback on the item you ordered! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here with us.
Best,
Mary
It was great the shipping was fast the colors was on point
Hello Bettie,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
They're okay. But the fuzz is getting all over, and they make my feet look super long
Hello Christine,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your slippers. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Had no issues getting my shoe in time. Love the color and it fits perfectly
Hello Jay,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
There was not enough sizes in the shoe that I wanted so I had to size up and wearing the shoes for 4 hours the strap broke and I almost broke my ankle walking. Would really appreciate if you guys could make more 7 and 7.5, those are the sizes that sell out the fastest so you guys should carry more of those than the rest. Idk how I'm gonna fix my shoes now and I'm really disappointed because I loved them. Also no mention that I was paying in USD when checking out, so more came out of my bank account than I was originally expecting.
Hello Ayrianna,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoe. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Beautiful, comfortable and of great quality, I am happy with my choice
Hello Solange,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products. Hope to hear more from you in the future!
Best,
Mary
Great shoes and prices…You're not going to find deals like this anywhere else.
Hello Melinda,
Awesome! Thank you for the great feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Omg i just love my sandals. They are so beautiful, they fit very comfortable. I will b purchasing more.
Hello Monique,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!
Fast, good quality and price is perfect. I gonna buy some more products for sure.
Hello Susy,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Love these boots thigh high, cute and comfortable would recommend makes any outfit cute.
Hello Kim,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a fabulous experience with us in the future!
Best,
Mary
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Christina,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoe. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad