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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Kansas
1 review
0 helpful votes
Follow Sharece G.
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Cute
November 23, 2022

I love the shoes I purchased. I have been looking for some cute green heels and I found them here. The quality is always great and the shipping is always on time.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sharece,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

Maryland
1 review
0 helpful votes
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The best!
November 23, 2022

Shoe dazzle never fails me especially during the holiday season. They have great shoes and amazing sales! The style and comfort of their shoes are phenomenal. I totally recommend them!

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Moriah,

Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Renz

New York
3 reviews
0 helpful votes
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Good quality good fit
November 23, 2022

Fast delivery, great value great fit. Absolutely no complaints

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lynetta,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

South Carolina
1 review
0 helpful votes
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Sizes aren't actual size
November 23, 2022

I've purchased a total of 7 pairs of shoes. I can fit only 2 pair. Of those 5,3 are extremely too bug and 2 are to small.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Latasha,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New York
1 review
0 helpful votes
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So disappointing
November 23, 2022

Shoes took forever to get here. And then when I tried then on they weren't the right size! Grrr! I definitely don't recommend!

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tab,

Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.

Best,
Renz

Italy
1 review
0 helpful votes
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No cutomer support and where is my shipment!? I have been trying to get updates and nothing. It's been over 45 days, where is my stuff?
Someone help me or give me back my money!

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Gianna,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.

Best,
Renz

Tennessee
1 review
0 helpful votes
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Very satisfied
November 23, 2022

My experience with shoe dazzle was wonderful. The items I got were amazing for the cold weather.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kimberly,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Wisconsin
1 review
0 helpful votes
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Clearance shopping
November 23, 2022

Found a great deal on discounted boots. Shopping was easy, shipping was quick.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Christina,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

New York
1 review
0 helpful votes
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Awful
November 23, 2022

I never received my order. FedEx sent order back to the company

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lynn,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Georgia
1 review
0 helpful votes
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Tight on legs
November 23, 2022

Boots are cute but tight around my leg. Also hard to wear over jeans.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kendreka,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

New Jersey
1 review
0 helpful votes
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Beautiful
November 23, 2022

I was looking for this style of boot. It's perfect. They fit perfect & are so comfortable. I highly recommend them.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Patricia,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

California
1 review
0 helpful votes
Follow E X.
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Shoe Sazzle purchase
November 23, 2022

The shoes are very pretty but not the most comfortable. Also the member credits hardly ever cover the nicer shoes.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ericka,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Louisiana
1 review
0 helpful votes
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Exceptional purchase
November 23, 2022

This is my second time ordering shoes from shoe dazzle and the experience has been excellent. The shoes I ordered were good quality, shipment was on time, and price of shoes were decent. Ordered more and waiting on more shoes to arrive and add to my closet.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Lindsey,

We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Tina

Texas
1 review
0 helpful votes
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Very cute shoes
November 23, 2022

Loved the sale they were having! The shoes I ordered were cute and came in as pictured!

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Brittany,

We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Tina

Florida
1 review
0 helpful votes
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Upset
November 23, 2022

Sent me the wrong size shoe! And when I tried to exchange on the website it won't let me!

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tiffany,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. Your feedback about the item you received is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
1 review
0 helpful votes
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Excellent
November 23, 2022

Shoes fit perfectly. Order came in a timely fashion and the shoes looked exactly like where they were ordered from.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Shelanda,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Rhode Island
1 review
0 helpful votes
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Look amazing
November 23, 2022

Easy to order.
In my budget and super cute
Apparently they want more letters to submit but that's all I got.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi AnnMarie,

We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Tina

California
1 review
0 helpful votes
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White fluffy boots a must have
November 23, 2022

Everything was great no complaints I was a shoedazzle warehouse associate once so I no exactly what it takes to get the customer there product and on time.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Chandla,

We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Tina

California
1 review
0 helpful votes
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The Greatest Surprise!
November 23, 2022

I had a VIP membership that I had to cancel about 3 years ago. When I went back in 2022 I bought 4 amazing pairs of shoes and a skirt for only 4 dollars because I had credit left over and I didn't know. They really honor their sales. The variety is amazing as well!

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Tierra,

We appreciate your feedback on our selections! It is currently affected by the success of our recent deals. Rest assured that you can expect more styles and sizes every month as we try to make our designs fun, new, and fresh.

Best,
Tina

Illinois
1 review
0 helpful votes
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You get what you pay
November 23, 2022

Boots looked awesome. Zipper broke immediately. Cost me more for the zipper replacement than the boots cost. Cheap materials

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Yolanda,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz