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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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I love Shoe Dazzle! I bought not only one but 3 pairs of boots! They are amazingly great quality and are sooo comfortable! I've got my eye on a few pairs of other boots I want to purchase and they are true to size.
Sending boots back too big. Fell down my legs. What more you went me to say
Hello Adrienne,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The best experience I've ever had ordering shoes. I get my shoes real fast I mean within a couple days. It's fantastic!
Hi Denise,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
True to size I ordered a size seven very comfortable I will buy again.
Hi Lisa,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
Pay for next day shipping took almost a week to get, received them later than had I of kept the free shipping, they wouldn't refund the cost of shipping as they had a whole rehearsed speech of excuses to weasel there way out of providing service you paid extra for.
Hello Aimee,
Thank you for providing feedback about your experience with the shipping! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.
Best,
Allison
The boots were my correct size but WAY to small. I asked for a refund, but the most they would give is a credit. I'll take it!
Hello April,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you got from us. Our Member Services Team will reach out to you right away.
Best,
Allison
No fuss just quick and easy with swift delivery.The price was also unbelievable.
Hello Olga,
It is our desire to keep you satisfied with our services and offer affordable products. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
Everything is on point, no lies, no hidden fees, product is above expectations
Hello Jess,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
It was good. They need to restock on the ones out of stock quickly though because I was forced to order something that was last option because everything else was out of stock
Hello Sherice,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
Never received my order been almost 2 weeks, so went I received my order I can give a better rate but I haven't, I haven't received a updated r nothing
Hello Ashly,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Although the purchase of my first order was great I was then charged again from my bank card without my permission. When I called customer service to state the problem, I was told I could NOT get a refund. The representative then tried to convince me to buy more shoes for the up coming holidays. This is unacceptable, taking someone money without permission and then giving them a hard time about cancelling a membership is NOT good business in my eyes.
Hello Tiffany,
Thank you for providing feedback about your experience with the membership! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.
Best,
Allison
The design and the Quality are exceptional im very active and the products are compatible
Hello Clarence,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I bought a pair of boots in my normal size over a month and a half ago. They came way too small and I needed to trade them in for exactly one size bigger. I got a hold of ShoeDazzle and they made me a print and ship label. So then I proceeded to find a printer which turned out to be next to Impossible because, nobody really uses one these days I swear. The post office wouldn't even let me print my label there I had to go do it independently. Then I had the fun time of dealing with getting the package into a postman's hands or a post box that it would fit into. I scheduled for a front porch pickup for some reason my male person didn't pick it up for 3 days in a row, I drove to two separate package box locations both of them were full of packages and I couldn't put my box in there, and eventually I wound up taking it directly into the post office again and putting it into an actual workers hands. Just when I felt like the problem was settled in my shoes were going to finally arrive about a week and a half later my box with the original shoes arrives at my house again. This time to post this note from the mailman said that I need to pay over $11 in order to ship my package and that there was no postage paid. So then I had to get a hold of ShoeDazzle again when I had the opportunity since the holidays it took a few days. That is when I was informed that there was a cancel made on my return label. I did not do it. God only knows how it happened! But now I'm at the point of hopefully tomorrow my mail person picks up the package off my porch. This was the most inconvenient $10 you purchased in the history of my life.
Hello Jessica,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our return process. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Hello Sarah,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I like the shoe but now I know I have to try a different style of boot
Hello Audrey,
Thank you for your review. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Staff hosted and enormous pool party just below our balcony and only window.
Hello Linda,
Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Surprised by quality and time delivery. Only thing i can say at that time is WOW!
Hello Andree-An,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied with the products and services we offer! Hope to hear more from you in the future!
Best,
Allison
The wait was worth it I love my boots. Just exactly how thier pictured.
Hello Christina,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I love shoe dazzle. They have an amazing selection and you can't beat their prices. Only think I'm not a fan of is that you can't use credits to pay for your full order (ex: taxes and shipping) I can do it over the phone with a sales rep but they need to allow it online as well. Other than that, I love everything else.don't shop anywhere else for shoes..
Hello Beckie,
Thank you for the overall feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle!
Best,
Mary
Great experience.very great. Professional experience. Like the shoes alot.my favorite online shoe place.
Hello Lashaundra,
Thank you for your review. For further assistance, our Member Services Team will get in touch with you right away.
Best,
Renz
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Graziella,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina