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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Wide calf is not really wide calf because I have a small foot. I've ordered 3 different pair over time and each the same issue. I wear a 7.5/8 and would have to get a 10/11 to see some measurement difference.
I've been a VIP member for a long time. I shop with Shoedazzle through the fall, winter, spring and summer! They are always coming out with amazing deals and styles!
Hello Angela,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Shoes are terrible and i tried to get in touch with someone for return and nothing…. 60.00 wasted!
Hello Amber,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our products and return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Hice una compra el 8 de noviembre y ya es 23 de noviembre y mi paquete nunca llego y llamo y envio correos y nadie me ayuda. Estoy muy molesta la verdad!
Hola Licia,
¡Gracias por escribir una reseña! Nos esforzamos continuamente para satisfacer las necesidades de nuestros miembros tanto como sea posible, especialmente con su pedido. Nuestro equipo de Servicios para miembros se pondrá en contacto con usted en breve para brindarle más ayuda.
Mejor,
Dean
I love my boots, they look as beautiful as the picture and are so warm!
Hello Charlene,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Hello Paula,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
Always a wonderful one! I look forward to every purchase.
Hello Deirdre,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Great fit and good quality. Looking for more styles i like. Would recommend to all my friends and family.
Hello Rosalind,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Shoedazzle withdrew the monthly amount from my business paypal account without my permission. Shoedazzle was never given this card number and the authorize use of it is fradulent! Please reimburse my business account immediately!
Hello Flora,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Customer service was excellent.The choices were awesome. And When they arrived I was so excited. I love my leopard shoes I've always wanted a pair. Watch out men a leopard is out looking thru the holidays.
Hello Barbette,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Shoes are cute but the calf was much bigger than i anticipated. I tried to Put in an exchange/return request and it's not going through.
Hello Alexis,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I had a a quick and easy check except for the fact that customers have to use a special type of credit or debit card. Other than that it was awesome and great promotions. I'm a VIP customer- very happy, quick delivery
Hello Courtney,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
It's been over a week and a half and my package is still in limbo. It was supposed be delivered last Saturday, it's now Wednesday and still has not been sent.
Hello Logan,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love how easy and satisfying shopping on Shoedazzle is! These boots are exactly what I was looking for, warm and stylish at anamazingly affordable price!
Hello Maria,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
Hello Anita,
Thanks for the great review! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Meaning it came fast and it have got better since since last year but I never have had a problem but im glad that it have changed and customer service is awesome
Hello Tomeka,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!
Best,
Lia
Ordered shoes on 10/29 for an upcoming party(11/19). Shoes never made it due to the box having too many shipping label. Chatted with customer support (11/18) and first she said I had to wait because it has been shipped and I still will be receiving the shoes. That shoe dazzle has implemented a new shipping policy of 10/14 days. Wow since we are now paying import fees. She then offered to reship the same shoes. I then asked for a refund and then was told I had to receive a store credit because the shoes are no longer available. I asked why the first recourse was to reship the shoes if they are unavailable, she did not respond to my question and just proceeded to what I'm assuming in the next line in the script. At this point I just decided to accept the store credit to further not aggravate myself. I then just recently tried to use the credit and the system would not let me purchase items at its sale price. It was charging full price for the items that was highly advertised as being on sale.
Hello Rifkaw,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. We would also like to discuss further the VIP membership and member credit usage. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I love all 3 three pair that I got. They are comfortable and cute
Hello Dezaree,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Took no time getting to my door. Comfortable high heel Holiday red shoes. Can't wait to wear them tomorrow at Thanksgiving dinner. Plus I will wear them again on Christmas for sure.
I ordered these boots and they came faster than i thought
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Charnaya,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz