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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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I wore them. Super cute with my outfit and wore them all thanksgiving day with no issue or hurt feet. I also have plantar fasciitis and I was in no pain while wearing these boots
Came super quick, comfortable, looks just like the picture, I'm a 6.5 women's and they fit perfect, I haven't broke them in yet. However, they are already comfy.
Love both pairs of boats that I got they fit nicely. I did have to exchange one pair for a wide because the shoe was too tight around my toes
Hello Phantasia,
We appreciate the feedback you shared regarding the item that you got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I ordered my shoes and I paid an extra fee to get 2 day shipping and my product took 5 days. I called in and the representative told me that I paid for 3 to 5 day shipping when it frankly says 2 day express shipping. So at that point I decided to no longer do business with you guys
Hello Ericka,
It is with great regret that we received your feedback regarding our shipping policy. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
Boots -very sexy looking bootie, love them.
So many compliments when I wear them.
Delivery was much faster than I expected.
Great service!
Hello Kelley,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
Hello Shari,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
No issue with ShoeDazzle the site. Just issues with who they are utilizing for shipping. All items sent through Chicago to APO are sent back to sender.
Hello Dorothy,
We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Hello Brenda,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!
Best,
Lia
Always perfect! My orders have always been perfect. Some of the best professional customer service I've encountered. And my orders are on time or early. Thank you!
This is the 2nd order I've made where the boots aren't wide calf, as advertised. It's pretty disappointing since I've ordered several other times and the wide calf was fine.
Hi Jasmine,
We truly apologize for your experience! Your feedback about the sizing is important, and we would like to make things right. One of our Member Services team will get in touch with you right away.
Best,
Tina
True to size with same quality with the picture, it still the best I have ever ordered since I got to the US
Hello Dorcas,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
True to size
Comfortable
Confirms to shape of your leg
Hello Dionne,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I love Shoedazzle! I have only ordered two items from there but love both and delivery was fast.
Hello Priscilla,
Thank you so much for loving our brand! We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
My boots came pretty quick and i absolutely love them they were better than i expected and i will be ordering more
Hello Marvelle,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Fast and easy online experience fast delivery thank you so much there beautiful
Hello Don,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Because there was a mistake with the zip code instead of contacting me they sent my order back and I still havent got anything.
Hi Justina,
We truly apologize for your experience! Your feedback about the purchase is important, and we would like to make things right. One of our Member Services team will get in touch with you right away.
Best,
Tina
Ordered my size narrow way too big I would like to cancel my membership please it's too much to have to send things back
Hello Lisa,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Great look size just right color perfect good job I will be back again
Hello Althanese,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Lovely just as it is the i order a side 10 an it was perfectly fix all my friends love it i could order again..
Hello Navlyn,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I like the shoes very much but it was one size larger, what can I do about it and I like an additional pair
Hello Ivan,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Marc,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!
Best,
Lia