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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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California
1 review
0 helpful votes
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Satisfied
November 25, 2022
Updated review

I wore them. Super cute with my outfit and wore them all thanksgiving day with no issue or hurt feet. I also have plantar fasciitis and I was in no pain while wearing these boots

Date of experience: November 24, 2022

Satisfied
November 23, 2022
Previous review

Came super quick, comfortable, looks just like the picture, I'm a 6.5 women's and they fit perfect, I haven't broke them in yet. However, they are already comfy.

Date of experience: November 23, 2022
Georgia
2 reviews
0 helpful votes
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Nice shoes
November 25, 2022

I like the shoes but my wife doesn't want new shoes she has enough.

Date of experience: November 24, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Marc,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!

Best,
Lia

New Mexico
1 review
0 helpful votes
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Boats
November 24, 2022

Love both pairs of boats that I got they fit nicely. I did have to exchange one pair for a wide because the shoe was too tight around my toes

Date of experience: November 24, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Phantasia,

We appreciate the feedback you shared regarding the item that you got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Ohio
1 review
0 helpful votes
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I ordered my shoes and I paid an extra fee to get 2 day shipping and my product took 5 days. I called in and the representative told me that I paid for 3 to 5 day shipping when it frankly says 2 day express shipping. So at that point I decided to no longer do business with you guys

Date of experience: November 24, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ericka,

It is with great regret that we received your feedback regarding our shipping policy. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Massachusetts
1 review
0 helpful votes
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Boots -very sexy looking bootie, love them.
So many compliments when I wear them.
Delivery was much faster than I expected.
Great service!

Date of experience: November 24, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kelley,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

New York
1 review
0 helpful votes
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Review, lol
November 24, 2022

I received my boots and i love them. They are perfect.

Date of experience: November 24, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shari,

We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Germany
1 review
0 helpful votes
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My Items were Returned to Sender.
November 24, 2022

No issue with ShoeDazzle the site. Just issues with who they are utilizing for shipping. All items sent through Chicago to APO are sent back to sender.

Date of experience: November 24, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dorothy,

We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Texas
1 review
0 helpful votes
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Wages shoes
November 24, 2022

Place order on Nov 5, and receive it 4 days later. Love my shoes

Date of experience: November 24, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Brenda,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!

Best,
Lia

Austria
3 reviews
0 helpful votes
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Always perfect!
November 25, 2022

Always perfect! My orders have always been perfect. Some of the best professional customer service I've encountered. And my orders are on time or early. Thank you!

Date of experience: November 24, 2022
Alabama
1 review
0 helpful votes
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This is the 2nd order I've made where the boots aren't wide calf, as advertised. It's pretty disappointing since I've ordered several other times and the wide calf was fine.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Jasmine,

We truly apologize for your experience! Your feedback about the sizing is important, and we would like to make things right. One of our Member Services team will get in touch with you right away.

Best,
Tina

Wisconsin
1 review
0 helpful votes
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Ankle shoes
November 24, 2022

True to size with same quality with the picture, it still the best I have ever ordered since I got to the US

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dorcas,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

District of Columbia
1 review
0 helpful votes
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Comfy Knee Lentgh Boots
November 24, 2022

True to size
Comfortable
Confirms to shape of your leg

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dionne,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

New York
1 review
0 helpful votes
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Awesome Company!
November 24, 2022

I love Shoedazzle! I have only ordered two items from there but love both and delivery was fast.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Priscilla,

Thank you so much for loving our brand! We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

North Carolina
1 review
0 helpful votes
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My boots
November 24, 2022

My boots came pretty quick and i absolutely love them they were better than i expected and i will be ordering more

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Marvelle,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Canada
2 reviews
0 helpful votes
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Awasome products
November 24, 2022

Fast and easy online experience fast delivery thank you so much there beautiful

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Don,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

California
1 review
0 helpful votes
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Never even received my order
November 24, 2022

Because there was a mistake with the zip code instead of contacting me they sent my order back and I still havent got anything.

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Justina,

We truly apologize for your experience! Your feedback about the purchase is important, and we would like to make things right. One of our Member Services team will get in touch with you right away.

Best,
Tina

Canada
1 review
0 helpful votes
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To big
November 24, 2022

Ordered my size narrow way too big I would like to cancel my membership please it's too much to have to send things back

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lisa,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Nevada
1 review
0 helpful votes
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Awesome
November 24, 2022

Great look size just right color perfect good job I will be back again

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Althanese,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Canada
1 review
0 helpful votes
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Excellent fix perfect right side.
November 24, 2022

Lovely just as it is the i order a side 10 an it was perfectly fix all my friends love it i could order again..

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Navlyn,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

California
1 review
0 helpful votes
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One size too big
November 24, 2022

I like the shoes very much but it was one size larger, what can I do about it and I like an additional pair

Date of experience: November 23, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ivan,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth