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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Canada
1 review
0 helpful votes
Follow Susanna R.
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Disappointed
November 26, 2022

I haven't received any of my orders, it's been a long time, I can't even track where all my shoes are … and hear nothing from you or the shipper

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Susanna,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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Currency exchange
November 26, 2022

I don't like that shoedazzzle does not offer an option on their site for Canadian users to see Canadian prices. I thought I was paying $73 CAD NOT US dollars. Many sites that I've shopped from will convert the prices to the current currency in accordance to your billing address. Shoedazzzle needs to follow suit.

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Natisha,

Thank you for your feedback. Our Member Services Team will contact you right away to address your concern about the prices showing online.

Best,
Renz

New York
1 review
0 helpful votes
Follow Amar R.
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This is the most horrible experience ever shopping with shoe dazzled I never get my order and also refund I can't understand how unprofessional shoe dazzled are very disappointed will never shop again

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Amar,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Oregon
1 review
0 helpful votes
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Great quality cute too
November 26, 2022

I got my first pair for under $16 which includes the shipping and handling. They are way cute and good quality!

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Tonice,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

California
1 review
0 helpful votes
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Terrible
November 26, 2022

This is the worst shoes I ever brought in my life never again

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Javonda,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Massachusetts
1 review
0 helpful votes
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My bad $#*! Boots!
November 26, 2022

Boots came fast and were the perfect size and was exactly like the picture!

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Marisol,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Illinois
1 review
0 helpful votes
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Unsatisfied and Disappointed!
November 26, 2022

Well they sent me the wrong size and then I called them to figure out how to send them back they were so rude. Then u guys just took $49.99 outta my account with out my permission. I never sent my boots back because I couldn't get my return off my email. I called back and I didn't get no answer that helped me with my return. I will never recommend u guys to anyone! I have boots that I can't do anything with. Thank you guys for nothing.

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Shannon,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Utah
2 reviews
0 helpful votes
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My Boots
November 26, 2022

I adore this store. Boots are my go to footwear in the fall and winter. The selection of boots at Shoe Dazzle is impressive. They have every color and style you can think of. Their deep discounts are also the bomb! Everything arrived within a few days to my doorstep. I love all my new boots. Thank you Shoe Dazzle.

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Dawn,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Ohio
1 review
0 helpful votes
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Patent Boots
November 26, 2022

Awesome Boots,they look great.My wife loves them.They arrived on time.

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jason,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

Texas
1 review
0 helpful votes
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Very cute but runs small
November 25, 2022

The boots were very cute I love them but they do run a bit small so before buying go up either a size or a half

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sunny,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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Still haven't received my exchange
November 25, 2022

Many days have passed and I did not received my exchange :(

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Joannie,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your exchange order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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Unhappy customer
November 25, 2022

Cancelled account. Very unhappy with product. Can't wear 2 left boots when you have a right foot

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Bonita,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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Na
November 25, 2022

It was great! Thank you.
I will be coming back for more

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kendina,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Minnesota
2 reviews
0 helpful votes
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Always comes through...
November 25, 2022

I love to shop on ShoeDazzle they always have the latest trends for me and my foot size. This particular purchase was for my mother's birthday and the package came right on time. She loved the boots, they are so stylish! I wear a size 12 and this site has so many choices I am overwhelmed with excitement. I am really excited to find more gifts for my family as well as myself in the future.

Thanks,

Carolyn

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Carolyn,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

California
1 review
1 helpful vote
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The worst shoe site
November 25, 2022

Sizes are either too small or too big I'm an 8.5. Returns are difficult. Using the money they take out of your account has to equal or exceed 1 credit so you can't make a purchase under 49.95 or you pay cash even though I have hundreds in credit. Customer service is not knowledgeable and just repeats ignorance if they don't know the answer. Avoid the VIP membership or don't shop here. It's trash

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Gloria,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

New York
3 reviews
0 helpful votes
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Cheaply made
November 25, 2022

I'm glad I only has to pay $10.00 for these, because they are cheaply made. Although I can say I was surprised that the fit is excellent.

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Dawn,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Pennsylvania
1 review
0 helpful votes
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Dazzling
November 25, 2022

Very good experience I've been with ShoeDazzle for over 10yrs now I never had no problem with return or ordering

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Barbara,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Canada
2 reviews
0 helpful votes
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Boots, boots, and more boots!
November 25, 2022

Excellent...as always so very happy with purchase.

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Helen,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

New York
1 review
0 helpful votes
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Amazing loafers
November 25, 2022

Loved them, I do have a chubby foot so i did have to wore them in. Apart from that, I recieved plenty of compliments & recieved them in less than 5 days. Don't doubt it & buy them.

Date of experience: November 25, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sue,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Washington
1 review
0 helpful votes
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Shoe lovers
November 25, 2022

Always excited to receive my package. Never disappointed. Best place to get any kind of foot were.

Date of experience: November 24, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Lori,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz