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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Canada
1 review
0 helpful votes
Follow Dawn W.
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Great boots
November 26, 2022

Actually using 1 pair as slippers. Perfect warmth.
Will buy from here again

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dawn,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Ohio
2 reviews
0 helpful votes
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Unhappy
November 26, 2022

I have sent back the same item three times bootie runs small

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Denisha,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Michigan
1 review
0 helpful votes
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My merchandise came to me on time it was absolutely perfect I have no complaints

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Stephanie,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Excellent quality and price
November 26, 2022

Was ery please with the shoes and winter boots I purchased and will recommend shoe dazzle to all my friends

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dawn,

Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Renz

Texas
1 review
0 helpful votes
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I have not received my package yet
November 26, 2022

No package yet. I have been waiting and for some reason the package went back and now they are charging me to get it back.

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Loida,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

California
1 review
0 helpful votes
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Clothes /shoes
November 26, 2022

Everything was great. Some sizes aren't true to its size in shoes or clothes but overall great!

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Valerie,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

North Carolina
1 review
0 helpful votes
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Not able to print return label
November 26, 2022

My experience was good. I ordered the wrong size and was not able to print the return label. I hope that feature gets fixed so it will be a lot more convenient to return items.

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tonya,

Thank you for your feedback. Our Member Services Team will contact you right away to address your return concern.

Best,
Renz

Washington
1 review
0 helpful votes
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Not receveid
November 26, 2022

Made my purchase has more than 2 weeks and still do not receive it.

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Karina,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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Happy customer
November 26, 2022

Great service and customer assistance, I'm very happy and satisfied

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Marissa,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Maryland
1 review
0 helpful votes
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Boot does not fit my calf
November 26, 2022

Shoe will not go up my leg to tight on the calf I will be returning. Also the website Makes it hard for me to return.

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Rashida,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Alabama
1 review
0 helpful votes
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Good customer service.
November 26, 2022

I had an issue with the price of the shoes that I wanted to purchase being higher in my cart than it was in the ad. I also had a $10 coupon that wasn't transferring to my cart. The first person I spoke with corrected the price but not the coupon. The second person I spoke with corrected both issues and the shoes have arrived and they are great. Can

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Patresa,

We're glad to hear your concern was addressed! Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Georgia
1 review
0 helpful votes
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I still haven't received my refund
November 26, 2022

I hate this website i whether we go shop elsewhere

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Loderia,

Thank you for your feedback. Our Member Services Team will contact you right away to address your refund concern.

Best,
Renz

South Carolina
2 reviews
0 helpful votes
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Difficult choice
November 26, 2022

I've been trying use up credits without any luck. The majority of shoes are either too high of a heel or clunky chunky soles. So I looked at clothing not much for anyone beyond age 25. I ended up selecting 2 ruanas. When I first joined it seemed as though it was not aimed for a certain demographic as it appears to be now.

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Patricia,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
Follow Taneya Z.
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Love my winter boots
November 26, 2022

I am so happy that I bought my winter boots from shoe dazzle. The boots is very comfortable and keeps my feet warm.

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Taneya,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Canada
2 reviews
0 helpful votes
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Loving it
November 26, 2022

Loving my new shoes and got lots of compliments. Was excited when I bought even more excited wearing it

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Abby,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Wisconsin
1 review
0 helpful votes
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They fits perfectly
November 26, 2022

My wife loves it. And thinking about getting some more shoes from there.

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Pat,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Pennsylvania
1 review
0 helpful votes
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No merchandise
November 26, 2022

I have not received my purchases, I was given one date and then was updated with two more later dates.
That's very disappointing as a customer. I don't think I'll be making another purchase from shoedazzle's company. I'm still waiting for the arrival of my purchases.

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Rhonda,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

New York
1 review
0 helpful votes
Follow E H.
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Perfect size, tight fit
November 26, 2022

The boots were beautiful in design however I ordered a whole size larger than what I wear for more room, however they fit tight(or like my regular size,11 but tight)

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Euryllese,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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Happy customer
November 26, 2022

Fast delivery. Happy with my purchase and will continue to buy products from the company

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Evelyn,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

North Carolina
1 review
0 helpful votes
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Cool boots
November 26, 2022

The boots in ordered are too cute. I normally order the knee high boots but wanted to try the ankle boots. So glad they did not disappoint.

Date of experience: November 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Yolanda,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz