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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Shipping didn't take too long, very satisfied of the purchase I made, the boots are amazing!
Didn't receive my package,they admitted that the delivery drivers say delivered if they are behind without having been there at all, knowing it will be days.
Hello Toni,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
A new pair of shoes showed up with a weak heel. Of course I had to wear them because I ordered them for a specific outfit I needed to wear to present at a conference, which is when I discovered the heel was weak. Now that I have worn them I will not be able to return them so this was just money down the drain. Very poor quality pump!
Hello Destiny,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love my new shoes! I look forward to continue to sparking my wardrobe with products from ShoeDazzle.
Hello Ramona,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Un peu trop grand merci mon manteau j'ai vais donner en cadeau à une autre personne
Bonjour Marisa,
Merci d'avoir pris le temps d'écrire un avis. Nous apprécions toujours les commentaires, en particulier sur la taille ou l'ajustement de l'article. Un représentant de notre équipe des services aux membres vous enverra un e-mail sous peu pour vous aider.
Meilleur,
Ivy
Hello Shoedazzle!
Wow, the 4 pairs of boots I purchased are just as sexy and comfortable as I suspected them to be. They came on time and the best part is that they were inexpensive! Ladies, be sure to sign up for VIP. You will save lots. I did! Matter of fact I will shop for Christmas Gifts for family members.
Happy Holidays!
Cathy K.
Hello Cathy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Delivery very fast and super nice the shoes, comfortable to use. Love it.! Hope I can get more low discount want to order more..
Hello Milleth,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I am very pleased with my order from ShoeDazzle. My order arrived sooner than expected, it was a great price, and the shoes look and feel great!
Hello Tanisha,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Delivery was fast and product s very affordable. My boots are comfy and soft. It's most appropriate for the snowy weather I am fully satisfied.
Hello Peta,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Nice pair of shoes. I love it and will definitely buy from you again. My only issue is the delivery. It delayed.
Hello Millicent,
Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.
Best,
Renz
Thigh area was way to large and not able to be adjusted. I will return them
Hello Dagmar,
Thank you for writing a review! We value your feedback on the fit of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
What I liked the most was the fact that ShoeDazzle made it so easy for me to return 2 items, and decided to send me the exchanges on the exact same day I sent them confirmation that I returned the items. They gained a more loyal customer in me, their transparency is commendable. Plus, they sale great products at a very cheap price
I have purchased before so basically is the same experience nothing has changed.
Love shoedazzle, they offer quality products, fast shipping and exceptional customer service. Very happy with my purchase.
Hello Antonia,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Happy with the products I received. They were in good condition and no damages and no other issues.
Hello Anca,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Very good, really like my boots I have no problem I'm good very good quality overall I love it I love shopping with you guys. Keep up the good work
Hello Felicia,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The rep was extremely knowledgeable and helpful. Taught me something I never knew and took care of my issue immediately. My concern is why I had never been told the info beforeuntil I receive the item and then have to return it. But no way of knowing that u and sometimes I need a different size
Hello Jan,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
I ordered the cutest boots. They were exactly asw described!
Hello Jacqueline,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
These boots are comfortable and cute. I have small legs and they fit. I ordered the boots and they were at my house within a week.
Hello Quianna,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Hola Jenny,
¡Impresionante! ¡Nos complace que nuestros miembros aprecien el esfuerzo que hacemos para asegurarnos de brindar los mejores productos y servicios! ¡Qué tengas un lindo día!
Mejor,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Michelle,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad