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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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New York
1 review
0 helpful votes
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Boots
November 28, 2022

Love the boots. Order was received in a timely manner.

Date of experience: November 28, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Thaniya,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Kentucky
1 review
0 helpful votes
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It's a very sexy boots love it
November 27, 2022

It's so nice but too small and I got my size but fits small world say if your a 9.5 buy 10 or 10.5
But was a great buy my friend took it because it fits her so good and she's a 8.5

Date of experience: November 27, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jamelia,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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Too big
November 27, 2022

It doesn't fit I want to return it but can't find anywhere, how to send them back.

Date of experience: November 27, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Arielle,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Ohio
1 review
0 helpful votes
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Not happy
November 27, 2022

Did not fit and the boot looked real cheap, bad quality. I would never order anything else. I wasn't even gonna go thru the trouble of sending them back, I threw them in the trash.

Date of experience: November 27, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sammy,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

California
1 review
0 helpful votes
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Style
November 27, 2022

I am not happy with the style of boots. Leather looks cheap.

Date of experience: November 27, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Vanessa,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

California
1 review
0 helpful votes
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Shoes were packaged well and they came in a timely manner

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Erica,

We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Missouri
1 review
0 helpful votes
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Awful
November 27, 2022

I ordered my shoes on the 12th of November. There was a shipping label created on the the 14th, but there has been no movement on the tracking since then.

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Alyse,

Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.

Best,
Renz

Texas
1 review
0 helpful votes
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Truth
November 26, 2022

My boots arrived quickly and with notifications that they where here. I'm excited

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jocelyn,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Terrible purchase
November 26, 2022

I got the later then it said, and the quality was horrible and I got two pairs of shoes and they each fit like different sizes one was too big and one was small… would never recommend

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Hinda,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Ohio
1 review
0 helpful votes
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Awesome
November 26, 2022

Awesome. I was so surprised at the cost. I am so excited and can't wait to wear them.

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tara,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

North Carolina
2 reviews
0 helpful votes
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Ok
November 26, 2022

They look weird but like.They are not what I except

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Misty,

Thank you for your feedback. Our Member Services Team will contact you right away to address your concern.

Best,
Renz

Canada
1 review
0 helpful votes
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Shoes
November 26, 2022

High quality winter boots! Hoping they serve me long

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Akinyi,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

New York
2 reviews
0 helpful votes
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Better Prices!
November 26, 2022

I went shopping at a mall and saw some boots that were super cute but the store did not have my size. To my surprise, I found the same boots on ShoeDazzle and was able to order them, plus two other pairs of boots during their fall boot sale. I was extremely satisfied with ShoeDazzle's selection of shoes/boots and with the sale prices.

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kim,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Arizona
1 review
0 helpful votes
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Very Please
November 26, 2022

Representative was kind and very helpful. Received my exchange in a timely manner.

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Elmina,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Quick delivery and beautiful shoes
November 26, 2022

Highly recommend, will purchase from this site again.
Fit to size
Have shared with family and friends

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Valerie,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Quality
November 26, 2022

I know you get what you pay for. I was quite disappointed at the low quality of material the boots had. It scuffed so easily the first time I wore them and I probably won't wear them again due to the scuff that I can't get out. I've order from companies like this before. I've never experienced something like this. New to me. And very disappointing. I'll be cancelling my membership due to this.

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Florence,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Missouri
1 review
0 helpful votes
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Terrible Customer Service
November 26, 2022

It took over 3 weeks to get my order. Customer Service did nothing and the agent was extremely rude and unprofessional.

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Maddison,

Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.

Best,
Renz

New Jersey
1 review
0 helpful votes
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Shoedazzle is wonderful
November 26, 2022

I love everything about this company. Fast delivery, I'm loving my boots keep up the good work! I'm telling my friends and loved ones and I'll be back shopping some more..

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jennifer,

Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Renz

Missouri
2 reviews
0 helpful votes
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Red boots
November 26, 2022

Great thank you. Very beautiful.will make future purchases

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sharron,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Michigan
1 review
0 helpful votes
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They look good and they fit
November 26, 2022

They look and feel good. I haven't worn them yet so I can'y give them a five just yet.

Date of experience: November 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Onadette,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth