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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Online shopping can be hit or miss Lucky for me shoe dazzle has so many options. I really enjoyed being able to find styles that I would actually wear. Affordable, stylish, and convenient Thank You shoe dazzle for helping a sister out!
It's been a month. Still haven't received my package.
Hello Kirstie,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Hello Georgi,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I asked them to send a refund check for the credits I've never used. They quoted 4-6 weeks. It's going on 7.5 weeks and they keep saying they'll send an update and they never do. They ask me to give them 24-48 hours. I've done that- a couple times. It's the same story- they need to send a request and get an update. Finally someone in another department received my request only to tell me to check back in 48 hours…I canceled my membership because and only hope I get an actual update in another 48 hours. They've asked me to call back 6 additional times to check status of my refund check. Ridiculous.
Hell Brooke,
Thank you for writing a review! We appreciate your feedback on the cheque refund and want to address your concern. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz
I had a great experience with Shoedazzle, as always. Love the fast shipping and good looking shoes.
Hello Ivanna,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I have ordered from shoe dazzle in the past, never had to wait this long for an order.It was ordered since November 13 2022,6 need my two purchases before December 3 like very soon I have a Corporate Christmas party coming up this Saturday ASP!
Hello Yolande,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
All items I ordered were amazing, arrived on time. Everything really was perfect
Hello Lyons,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Not able to cancel my VIP account online. Not happy with the boots that didnt show the heel beads. Not happy with lack of customer service online now.
Hello Deb,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our boots and that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Pleasant and very helpful! Customer service was very good!
Hello Myrina,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
My boots were great ONCE I got them! My email keep telling me that they were delivered but I checked EVERYWHERE around my house and they were NOT there! I sent an email to Shoe Dazzle to tell them I didn't receive them. They kept telling me that they were delivered. Four days later my neighbor down the street brought me my package! I emailed Shoe Dazzle back and told them what had happened. Very frustrating! My afdress is 1009, UPS brought it to 1090.
Great prices on most things fast delivery and shoes are great good selections hard to choose which ones to get. Thanks
Hello Jennylee,
We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!
Best regards,
Chad
I love the look and style, but I am normally true to size, and it is a little tight, I will need to exchange it for a 1/2 size larger.
Hello Cathy,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I received a $2 promo in the mail but did not get the chance to use due to travelling. The rep did his absolute best to accommodate and apply this promo. I am happy with my purchase
Hello Ka-Sheena,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
I got a pair of camo booties on sale & they were a great deal!
Hello Claudine,
We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I just feel like the quality of the shoes are going down. The heels are also WAY too high, not practical at all. I can't seem to find anything I like anymore and if I do, I usually have to send it back because it is not what I expected, or the fit is too small, or it is cheap material. I want to quit but I have too much money invested with something I no longer like.
Hello Phoebe,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
Super fast delivery. Found the boot that I was looking for and in the color I was looking for.
Hello Diane,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Perfect fit. Looks just like the pic
Great price
Great service
Hello Angela,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Reçu rapidement et en bon état. Les souliers sont confortables. Merci!
Bonjour Roseline,
Merci d'avoir pris le temps de partager votre super avis! Nous sommes ravis que vous appréciez vos chaussures! Nous nous efforçons toujours de fournir à nos précieux membres le meilleur ajustement et la meilleure qualité. Revenez nous voir bientôt. Bonne journée!
Meilleures salutations,
Tchad
Excellent product! Excellent product from the quality of the clothing, to the embroidery, to the customer service and shipping, thank you. I look forward to working with you again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Myrna,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz