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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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California
1 review
0 helpful votes
Follow Nellie L.
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I loooovvvveeee it!
December 7, 2022

Fits perfectly…. Quality is good and I got a lot of compliments from people

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nellie,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Ohio
1 review
0 helpful votes
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Great purchase
December 7, 2022

Thank you for a great sale and having cute boots my size 12).

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Cina,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

New York
1 review
0 helpful votes
Follow Tarita I.
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Both items delivery together
December 7, 2022

My items were delivered together and I was able to track it online from start to finish. Thank you for such a good service.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tarita,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our delivery service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

New York
2 reviews
0 helpful votes
Follow Yahira Y.
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Always very friendly and very good service and accommodating

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Yahira,

Thanks a lot for the feedback! ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Mary

Texas
1 review
0 helpful votes
Follow Diamond I.
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Loving my boots!
December 7, 2022

I'm in love with my boots! Plus with shipping and handling it arrived 4 days ahead of time. I will be ordering again! Thank you Shoedazzle

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Diamond,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and shipping service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Texas
1 review
0 helpful votes
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Wrong size
December 7, 2022

The size I ordered was an 8 1/2. When I received the box it said 8 1/2 as well, the boot itself said 8 1/2 but the size of the boot on my foot felt like a 10. It was substantially bigger than an 8.5.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sage,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Georgia
1 review
0 helpful votes
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Love it
December 7, 2022

I love it everything fit perfectly will definitely be buying more stuff later

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Natasha,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Wyoming
1 review
0 helpful votes
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Excellent service
December 7, 2022

Shoes are high quality and not overpriced. When I had a question or issue it was taken care of immediately

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Debbie,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and Member Service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Canada
1 review
0 helpful votes
Follow Simranpreet E.
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I did not got the shoes as I expected. The length of shoes was not too much as compared to what I got. Even cannot exchange with another item of short length of shoes.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Simranpreet,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Ohio
1 review
0 helpful votes
Follow Loletta L.
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Knee high boots
December 7, 2022

Love my boots from shoe dazzle. I've been buying boots from them the past 10yrs. I'm definitely a preferred customer

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Loletta,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Texas
1 review
0 helpful votes
Follow Ammey D.
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Great service as always
December 7, 2022

Shoes arrived on time, they weren't exactly what I expected but I still love them!

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ammey,

We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

District of Columbia
1 review
0 helpful votes
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Order delivery
December 7, 2022

My order has not yet been delivered. I placed an order since on thanksgiving day. The delivery has never taking this long before.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Samuel,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

North Carolina
1 review
0 helpful votes
Follow Jimmea H.
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Great had to order twice
December 7, 2022

The third party delivery people stole my first order so had to order twice and I wasn't happy but when I finally got my boots there was everything

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jimmea,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Canada
1 review
0 helpful votes
Follow Ayobami U.
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The quality is worth May more
December 7, 2022

I am more than very satisfied with my purchase and have never been disappointed in the company as I have also introduced few of my friends to purchase from them

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ayobami,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Washington
1 review
0 helpful votes
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Way to big
December 7, 2022

Just because I wear a size 12 doesn't mean I am 500 pounds. I got thigh high boots and I thought that they were really cute until I had looked at them the legs and the calves on these are for somebody who's like 500 lb like they're just huge I don't even know what to do with these boots.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Teaska,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

New York
1 review
0 helpful votes
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Got the goods
December 7, 2022

Got exactly what I ordered and didn't take long to arrive

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lacieta,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Texas
1 review
0 helpful votes
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I love this app
December 7, 2022

This app has fast shipping and it has great products, I love it

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Juan,

We are glad you are enjoying our products and shipping timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Ohio
1 review
0 helpful votes
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No items
December 7, 2022

Never received, packages never came. I need some refund

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ashley,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Illinois
1 review
0 helpful votes
Follow Grace W.
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I always love the shoes I get from shoedazzle! There have been maybe 2 pairs that didn't live up to my expectations in the past 2 years that I've been a shoedazzle subscriber. And let me tell you all, I'VE BOUGHT A LOT OF SHOES! That being said, if I got 2 so-so pairs out of probably 30 or more pairs, I'm a happy gal! Love the boxes and packaging, really cute and classy. Makes me feel like WOW. There's just something about shoes that really put an outfit together, and shoedazzle, you deliver! Speaking of delivery, sometimes the shipments take longer than expected, especially when you buy a bunch at once and literally one pair is shipped separately and that one pair takes forever to get here. But in general- most orders- arrive in a timely manner! Also love the option to skip a month, it makes it easy to manage finances if im in a squeeze at the start of a month or have a project going on. Thanks shoedazzle for making my feet pretty on every occasion. Your loyal and happy customer. Grace

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Grace,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Ohio
1 review
0 helpful votes
Follow Ishi J.
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Shoes showed signs of being used and nothing was done about it. No one cared to help.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ishi,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad