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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Canada
1 review
0 helpful votes
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Overall experience
December 7, 2022

The ordering process was quite easy. They were shipped out and delivered fast as well.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lisa,

We are delighted to hear that you had a great shopping experience with us! For further assistance, our Member Services Team will get in touch with you right away. 

Best,
Renz

New York
1 review
0 helpful votes
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I love how quickly my delivery came. My packages were not damaged and packed very well.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Oneita,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Georgia
1 review
0 helpful votes
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Wonderful
December 7, 2022

Fast delivery.Good item.Easy return.Good customer service.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Marie,

Thanks a lot for the feedback! ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Mary

Arkansas
1 review
0 helpful votes
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Ankle boots
December 7, 2022

I love them both and fit perfectly. Great selection for dressing up or down

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dafonne,

Thank you for your compliment! We are glad that you are satisfied with the styles we have here at ShoeDazzle. Hope to hear more from you in the future!

Best,
Mary

Oklahoma
1 review
0 helpful votes
Follow Mawatta G.
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I will always say they are the best and they sells Quality Materials and theirs customer service is also great thank you guys for always servicing your customers the good Quality

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Mawatta,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!

Best,
Mary

California
1 review
0 helpful votes
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I'm disappointed
December 7, 2022

I have been trying to find a way to return some items and I haven't being able to. How can I process a return?

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Monica,

Thank you for taking the time to leave a review and your feedback about our return process is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Maryland
1 review
0 helpful votes
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Wonderful Experience
December 7, 2022

I was skeptical about purchasing shoes from Shoe Dazzle because I had never heard anyone that I know of purchase shoes from them. I would see different ads all the time about Shoe Dazzle and the shoes looked amazing but the prices looked even better! It seemed to good to be true to me. A friend of mine said she had heard of this company but had never ordered shoes from them. Well I desperately needed some new shoes, but my budget is very tight. I decided to take the chance and ordered 2 pairs of booties for work and boy was I pleasantly surprised! The shoes arrived exactly as pictured! They actually arrived sooner than I expected and they are very comfy! Now that I know this is legitimate, I will definitely be purchasing more shoes in the future!

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Joy,

Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. At ShoeDazzle, we try our best to provide the best service and unique style at an affordable price!

Best,
Mary

New York
1 review
0 helpful votes
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The boots are nice but the material is not what I expected. Kinda cheap and rough feeling material. Also, the boots run smaller than expected too.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Larissa,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

New York
1 review
0 helpful votes
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Very satisfied
December 7, 2022

Since I buy on this site I have always been satisfied with the quality of the products the orders are been always chipped on time and well cared for

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Farah,

Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. Happy shopping!

Best,
Mary

Texas
1 review
0 helpful votes
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Wide calf is a joke
December 7, 2022

I bought boots with the thought they would fit my legs. That was a joke and a Christmas gift fir my sis

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tamika,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Kansas
1 review
0 helpful votes
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Clothing
December 7, 2022

Love my stuff! I would recommend shoedazzle to anyone!

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jennifer,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle!

Best,
Mary

Pennsylvania
1 review
0 helpful votes
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Now I have a shoe addiction
December 7, 2022

I kept forgetting to cancel so i kept buying shoes so i wouldn't lose money and now i have shoe's ill never wear and keep "forgetting" to get rid of it. It's turning into a problem.

The shoes hold up to their name and are in fact, shoes.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Holli,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Texas
1 review
0 helpful votes
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Amazing!
December 7, 2022

Always a perfect fit! Quality material. Arrives promptly.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Mira,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles, and the best quality products and services!

Best,
Mary

Missouri
1 review
0 helpful votes
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Love this store to much
December 7, 2022

Size was correct shoes as shown, on time delivery and I'm addicted to this store so bad

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Philip,

Thanks for the great feedback! We could not make it without your love and support. Every day we are looking forward to serving you.

Best,
Mary

California
1 review
0 helpful votes
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I love shoedazzle
December 7, 2022

Great customer service, great prices especially if you are a VIP member. I love the selection and you can never go wrong especially when you have credits to use. Thank you for keeping a smile on my face.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Markisha,

Awesome! Thank you for the feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Pennsylvania
1 review
0 helpful votes
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Poor shoe conditions
December 7, 2022

Two of the shoes I ordered are in very poor condition.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Marsha,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Washington
1 review
0 helpful votes
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Perfect for her
December 7, 2022

Shoes came they were a surprise to her and she loved them. Fit look everything

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Patrick,

Thank you for the kind words that you've said about ShoeDazzle! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!

Best,
Mary

South Carolina
1 review
0 helpful votes
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MISSING ITEM!
December 7, 2022

I ordered a total of three pairs of shoes from the website and only received two pairs and when I called customer service she told me I had to wait another week before I called again to make sure the package didn't come there was only one tracking number for the entire order so therefore they should have all come together or I would have a separate tracking number is what I would think kind of ridiculous but I hope I get my shoes soon

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Alice,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
2 reviews
0 helpful votes
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Member for years
December 7, 2022

Have been a member for years.
I love the convenience, selection, and sales, and have recommended to friends and family.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Awleay,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Oregon
1 review
0 helpful votes
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Going downhill
December 7, 2022

I joined in 2012 and at some point over the last 18 months they raised the monthly membership from $9.95 to almost $40! I do not want that, so I am using all my credits so that I can cancel without losing money. The quality has gone downhill on the products with cheap material.

Date of experience: December 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Margo,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and credit system. We are also saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad