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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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The ordering process was quite easy. They were shipped out and delivered fast as well.
I love how quickly my delivery came. My packages were not damaged and packed very well.
Hello Oneita,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
Hello Marie,
Thanks a lot for the feedback! ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
I love them both and fit perfectly. Great selection for dressing up or down
Hello Dafonne,
Thank you for your compliment! We are glad that you are satisfied with the styles we have here at ShoeDazzle. Hope to hear more from you in the future!
Best,
Mary
I will always say they are the best and they sells Quality Materials and theirs customer service is also great thank you guys for always servicing your customers the good Quality
Hello Mawatta,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!
Best,
Mary
I have been trying to find a way to return some items and I haven't being able to. How can I process a return?
Hello Monica,
Thank you for taking the time to leave a review and your feedback about our return process is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I was skeptical about purchasing shoes from Shoe Dazzle because I had never heard anyone that I know of purchase shoes from them. I would see different ads all the time about Shoe Dazzle and the shoes looked amazing but the prices looked even better! It seemed to good to be true to me. A friend of mine said she had heard of this company but had never ordered shoes from them. Well I desperately needed some new shoes, but my budget is very tight. I decided to take the chance and ordered 2 pairs of booties for work and boy was I pleasantly surprised! The shoes arrived exactly as pictured! They actually arrived sooner than I expected and they are very comfy! Now that I know this is legitimate, I will definitely be purchasing more shoes in the future!
Hello Joy,
Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. At ShoeDazzle, we try our best to provide the best service and unique style at an affordable price!
Best,
Mary
The boots are nice but the material is not what I expected. Kinda cheap and rough feeling material. Also, the boots run smaller than expected too.
Hello Larissa,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Since I buy on this site I have always been satisfied with the quality of the products the orders are been always chipped on time and well cared for
Hello Farah,
Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. Happy shopping!
Best,
Mary
I bought boots with the thought they would fit my legs. That was a joke and a Christmas gift fir my sis
Hello Tamika,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Love my stuff! I would recommend shoedazzle to anyone!
Hello Jennifer,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle!
Best,
Mary
I kept forgetting to cancel so i kept buying shoes so i wouldn't lose money and now i have shoe's ill never wear and keep "forgetting" to get rid of it. It's turning into a problem.
The shoes hold up to their name and are in fact, shoes.
Hello Holli,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Hello Mira,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles, and the best quality products and services!
Best,
Mary
Size was correct shoes as shown, on time delivery and I'm addicted to this store so bad
Hello Philip,
Thanks for the great feedback! We could not make it without your love and support. Every day we are looking forward to serving you.
Best,
Mary
Great customer service, great prices especially if you are a VIP member. I love the selection and you can never go wrong especially when you have credits to use. Thank you for keeping a smile on my face.
Hello Markisha,
Awesome! Thank you for the feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Two of the shoes I ordered are in very poor condition.
Hello Marsha,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Shoes came they were a surprise to her and she loved them. Fit look everything
Hello Patrick,
Thank you for the kind words that you've said about ShoeDazzle! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!
Best,
Mary
I ordered a total of three pairs of shoes from the website and only received two pairs and when I called customer service she told me I had to wait another week before I called again to make sure the package didn't come there was only one tracking number for the entire order so therefore they should have all come together or I would have a separate tracking number is what I would think kind of ridiculous but I hope I get my shoes soon
Hello Alice,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Have been a member for years.
I love the convenience, selection, and sales, and have recommended to friends and family.
Hello Awleay,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
I joined in 2012 and at some point over the last 18 months they raised the monthly membership from $9.95 to almost $40! I do not want that, so I am using all my credits so that I can cancel without losing money. The quality has gone downhill on the products with cheap material.
Hello Margo,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and credit system. We are also saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Lisa,
We are delighted to hear that you had a great shopping experience with us! For further assistance, our Member Services Team will get in touch with you right away.
Best,
Renz