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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Arizona
1 review
0 helpful votes
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Poor quality
December 7, 2022

One the items came all ripped just very disappointing

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Maria,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the quality of our product. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Canada
2 reviews
0 helpful votes
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Please don't tell my husband but he does not know he bought me these two pairs of boots! I am so happy!

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Maureen,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Canada
1 review
0 helpful votes
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Great boots confusing pricing
December 7, 2022

I was able to get the 10$ first pair offer however ended up costing me 28$ …still a great price for the boots! But don't really know what the extra charges are all for

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Gianna,

Thanks for sending your review! Your feedback about our pricing and promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Florida
1 review
0 helpful votes
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Simplemente espectacularrrr
December 7, 2022

Espectacularmente bellas mis botas entrega rapida y segura los recomiendo al 100 %

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hola De Otamend,

¡Nos alegra mucho saber que está satisfecho con nuestros productos! ¡Tu reseña significa mucho para nosotros! ¡Estamos muy agradecidos por miembros como usted y esperamos que se quede con nosotros en los próximos años!

Mejor,
Zeth

Colorado
1 review
0 helpful votes
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Buying Shoes with Ease of Use
December 7, 2022

Such a great experience and easy to use online with the procedures and not confusing. The selections of styles were also accommodating since I was on a time crunch and in need of a certain boot. It came in a professional box that was clean, looks like the pictures online and fit perfectly. It was delivered exactly on time for what I paid for and I didn't have to leave my home. Many thanks and will be a happy client I hope for a long time.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Teuila,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

North Carolina
1 review
0 helpful votes
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Love my Over the Knee Suede boots. I'm 6'5"with a size 12 shoe and little calves. It is extremely hard for me to find cute stylish boots to fit me. My little calves make it especially hard to find boots that won't sag or make my calves look even smaller. But shoe dazzle did not disappoint with the shoe lace in the back, making a comfortable fit no matter what size your calves are. Thank you Shoe Dazzle!

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sylvia,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Nevada
1 review
0 helpful votes
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Love my boots!
December 7, 2022

My boots are fabulous and arrived quickly. I received lots of compliments and my mom got her pair too!

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nicole,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

New York
1 review
0 helpful votes
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Shipping
December 7, 2022

The shipping is horrendous. The provider used is horrible when updating shipping status and still has yet to arrive. I'm disappointed.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Paul,

Thank you for sharing your experience with shipping your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Canada
1 review
0 helpful votes
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Think I will take a break
December 7, 2022

I didn't like the price increase, sizing can be a nit off at times for clothes

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Latoya,

Thanks for sending your review! Your feedback about our product sizing and pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Maryland
1 review
0 helpful votes
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Not happy
December 7, 2022

I wanted a couple of the over the knee boots and some of the ankle boots,a couple of dress shoes but I couldn't get them because they don't have wide sizes. They have my shoe size but not width. That really hurts me I don't have fat feet just need a little room for my feet to spread

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Monica,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Georgia
1 review
0 helpful votes
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Just in time
December 7, 2022

I love all my shoes from shoedazzle, they fit perfect and the delivery always is on time.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Andrea,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Michigan
1 review
0 helpful votes
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The shoes are poor quality and I don't expect them to last longer than a few wears, but you get what you pay for right? My last order has been super frustrating when it comes to shipping. The website has shown the same delivery status for over 48 hours and according to the LaserShip website, my packages had arrived at the "shipping facility" which is a trailer park?! Yes, you read that right! Windsor Estates Mobile Home Park is what the website shows. GPS shows that its within 30 mins of my delivery address so WHY has the status said "out for delivery" since 5pm yesterday?! Im cancelling my membership with Shoedazzle behind this

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ashley,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and shipping service. We are also saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Away.

Best,
Chad

New York
1 review
0 helpful votes
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Awesome
December 7, 2022

I love shoedazzle. It's amazing quality and prices. Rate it a 10 and totally recommend it.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Natacha,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Illinois
1 review
0 helpful votes
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Very satisfied
December 7, 2022

I received a huge discount for multiple shoes and a cardigan I was very pleased the boots and heels are beautiful and can't wait to wear them all but the black furry boots are pretty tight to be a size 9.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angel,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Texas
1 review
0 helpful votes
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Best shoe shopping experience
December 7, 2022

I got exactly what I see on the website and all my shoes fit.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shannon,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

New York
1 review
0 helpful votes
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Great styles cool prices
December 7, 2022

Ok I like every purchase I made and trust me I've made plenty of them again cool styles great prices.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sharonda,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Minnesota
1 review
0 helpful votes
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Loved the shoes
December 7, 2022

Loved the shoes and didn't have to wait forever. Sizes were correct

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Vanessa,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Canada
1 review
0 helpful votes
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Very Good Experience
December 7, 2022

Great prices, nice shoes, fast shipping, no concerns so far. The fact that it's being delivered to Canada without any restrictions is great.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Victoria,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

North Carolina
1 review
0 helpful votes
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Impossible to make a return/exchange
December 7, 2022

I received a pair of boots that looked worn. I was going to let that pass and tried to put them on. I couldn't get my foot pass the heel to wear them. I wanted to return them and attempted the return/exchange process, but the system kept giving me an error. Now I'm stuck with shoes that I can't wear.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello DeTrice,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

North Carolina
1 review
0 helpful votes
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Winter coat
December 7, 2022

The coat is beautiful, so much so, my daughter wants one. I will order another one soon.

Date of experience: December 7, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Cheryl,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth