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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Florida
1 review
0 helpful votes
Follow Jamie D.
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I have a shoe problem
December 7, 2022

Love prices quality and promos. Shoe Dazzle never disappoints.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jamie,

We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Iowa
1 review
0 helpful votes
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Have yet to receive my purchase
December 7, 2022

I ordered my shoes in November and haven't heard from Shoedazzle as to where my order is or if I'll will or when I'll receive it.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Angela,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
1 review
0 helpful votes
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Awesome
December 7, 2022

I usually always have a good experience with Shoe Dazzle. I've only had to send a pair back once. It was only because I didn't read the reviews where everyone was saying they run small. Love the site...just wish all the boots and shoes weren't mostly stilettos.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Britt-Marie,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Illinois
1 review
0 helpful votes
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Too big/Too small
December 7, 2022

Both sizes were available but unfortunately I have to send them back they don't fit. Red heels are too small & the Rowen heels were too big I shudve stayed with my size 8 with the Rowen heels the red heels just wasn't for me if I order a size up they will be too big

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Tiffany,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

California
1 review
0 helpful votes
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Always a great experience
December 7, 2022

My package arrived as advised. The products were exactly what I purchased and without defect.

Overall I almost always have good to great reviews for this company

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Eileen,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

New York
1 review
0 helpful votes
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Fitting
December 7, 2022

It was hard to fit the long boots therefore I have to return it. I had neck surgery therefore I couldn't send it back yet.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Annette,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
1 review
0 helpful votes
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HIGH-FIVE DAZZLE!
December 7, 2022

It was easy and delivery was fast. Was notified thru email every step of the way on delivery. Very very happy with my boots.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Rachel,

We are glad you are enjoying our products and delivery process! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

California
1 review
0 helpful votes
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My Take
December 7, 2022

I purchased two pairs of shoes. One was the new member offer. One pair was very large for it's size. The other has a structural defect where I felt something in the heel area. I returned both. Return went smoothly. I was given a store credit for one and a refund for the other. I have not seen any other shoes I like at this point. I will wait. I hope I get a new member deal since at this point I have no shoes.
All in all the customer service is quite responsive. I don't hond then accountable for the product.just the service.
Home run in the service.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Cheye,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Georgia
1 review
0 helpful votes
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Great online shopping experience
December 7, 2022

I was able to get the shoes that I wanted for a great price. The sale prices were awesome. The shoes looked just as pictured on the site. Can't wait to wear my new shoes.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Destiny,

We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Pennsylvania
1 review
0 helpful votes
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Shoes run EXTREMELY small
December 7, 2022

I purchased at least 10 pairs of shoes, possibly few more because i lost count but out of all the shoes I'm only able to wear 4 pairs. And the site is so difficult to maneuver, it's hard to exchange. So now i just have a whole bunch of shoes i can't fit. A waste of money.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Aziza,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Michigan
1 review
0 helpful votes
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Great customer service
December 7, 2022

Anytime I have to return an item customer service always makes it an easy and pleasant experience.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Treasure,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Canada
1 review
0 helpful votes
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Nice quality
December 7, 2022

Quality and design was so good, i ll recommend everyone to buy from shoe dazzle because again we never gonna get this quality according to the price

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Vaishnavi,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Ohio
2 reviews
0 helpful votes
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Not happy
December 7, 2022

I never received my order and I'm not happy at all

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Lakisha,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
1 review
0 helpful votes
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Great deal!
December 7, 2022

The boots arrived in perfect condition. They seem to be good quality boots at a great price and very comfortable. The fit is perfect.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Catherine,

We are glad you are enjoying our products and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Texas
1 review
0 helpful votes
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10
December 7, 2022

Muíto bom a entrega e muito bom a mercadoria obrigado

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Olá Fernanda,

Ficamos felizes que esteja gostando de nossos produtos e prazo de entrega! Ficamos felizes em saber que você está satisfeito com os produtos e serviços que oferecemos aos nossos membros. Obrigado por compartilhar sua experiência maravilhosa conosco!

Melhor,
Zeth

Georgia
2 reviews
0 helpful votes
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Boots
December 7, 2022

I am pleased with my boots. I am pleased. Pleased pleased, pleased, pleased, pleased, pleased, pleased,

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Laverne,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

South Carolina
1 review
0 helpful votes
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The first email I received saying my package will be here on December 3rd did not get my package did not get it even today and it's December 7th

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Zoya,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

California
1 review
0 helpful votes
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Love
December 7, 2022

I am always satisfied with shoedazzle's service, Their items are of good quality, they ship fast and their prices are reasonable. I love everything I have purchased through them.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Angel,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Arkansas
1 review
0 helpful votes
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Good shopping place
December 7, 2022

I like most of the shoes they have. They have many different styles to choose from and I love it when they have good sales.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Paula,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Oklahoma
1 review
0 helpful votes
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Ruined shoes
December 7, 2022

Shoe had a black spot on it,and instead of sending me a replacement and i return the ruined ones when i recieve the new pair, no i get a label that i have to print off, the agent was rude and unattentive and didn't pay attention.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Lakisha,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz