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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Shoedazzle has been my main source for winter boats every year. They never fail to meet my expectation. Truly by far 1 of my favorite shoe stores
Love the products, good quality. Lots to choose from, prices exceptional
Hello Theresa,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Me encantan, súper cómodas, talla perfecta, buen material
Hola Melina,
Gracias por dejar una evaluación. Nos alegra saber que está satisfecho con su compra y que todo encaja bien. ¡Qué tengas un lindo día!
Mejor,
Renz
I love Shoe Dazzle! Ordering is easy and quick. I wait a couple of days and my package with my beautiful shoes arrives!
Hello Bethany,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Outside of my order not arriving when I was told they would arrive everything was great,
Hello Lisa,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Everything was done and it didn't take lying for it to be done
Hello Gwendolyn,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Fast delivery in a nicely packed package. I being shopping with them since 2007 and never disappointed by my purchase. All of my shoes still in good condition and continuing to wear them. My family loves they shoes when it comes to shoe dazzle. Keep it up.
Hello Sophia,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Shoedazzle is my merchant of choice. I go to the site whenever I want or need an article. And, Shoedazzle never fails. They always have something I can choose from and purchase. Thanks, Shoedazzle!
Hello Nicole,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Almost two weeks still no shoes so I am upset. Still unable to get in touch with someone.
Hello Andria,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Send reminders to customers regarding when funds will be withdrawn from their account.
Hello Beverly,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best services! Have a great day!
Best,
Renz
I have been a Dazzler :) since day one and I have always been a satisfied customer. I absolutely love every item that I have ordered. Don't like the increase but the sales make up for that. I have always recommended Shoedazzle to all of my family and friends.
Keep up the great work.
Hello Cassie,
Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Renz
The boots that I bought were all great. I will definitely be buying more shoes again.
Hello DonJainita,
Thank you for choosing us. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Ordered high knee boots and high heel shoes. Amazing material, super comfortable. The shoed run a bit small so I had to exchange them for a half size bigger.
Hello Denny,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I requested to stop my subscription months ago yet I'm still being billed I noticed I had credits because I thought I was cancelled therefore I had to order and use my credits plz unsubscribe me
Hello Barb,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love my new boots. I love shoe dazzle the price is right great customer service. I love the quality of my boots. They are so beautiful
Hello Shay,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
In general, I have had nothing but satisfaction with ShoeDazzle. However, when asking about the last purchase, they were beautiful boots, but missing numerous stones. I was very disappointed.
Hello Sharman,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Way too much ad in the ap so I deleted it from my phone which is a shame because I like their merchandise.
Hello Sophia,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our app/website. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
My boots arrived about a week after purchase. The packing was very convenient, I wrapped the entire box for my own Christmas surprise lol. I love my boxes the boots came in. This was a great experience and I will be purchasing more items from Shoedazzle…I LOVE IT HERE
Hello Felicia,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Nice boots very warm and comfortable got them for cheap and within a couple days
Hello Erica,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
You haven't delivered this item yet. Your tracking has gone dead as of 2 days ago. What's happening?
Hello Saoirse,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Clara,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz