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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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Michigan
1 review
0 helpful votes
Follow Clara B.
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Never Fails
December 7, 2022

Shoedazzle has been my main source for winter boats every year. They never fail to meet my expectation. Truly by far 1 of my favorite shoe stores

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Clara,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Canada
1 review
0 helpful votes
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Excellent Service and delivery
December 7, 2022

Love the products, good quality. Lots to choose from, prices exceptional

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Theresa,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Florida
1 review
0 helpful votes
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Beautiful
December 7, 2022

Me encantan, súper cómodas, talla perfecta, buen material

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hola Melina,

Gracias por dejar una evaluación. Nos alegra saber que está satisfecho con su compra y que todo encaja bien. ¡Qué tengas un lindo día!

Mejor,
Renz

Colorado
1 review
0 helpful votes
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Satisfied Customer!
December 7, 2022

I love Shoe Dazzle! Ordering is easy and quick. I wait a couple of days and my package with my beautiful shoes arrives!

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Bethany,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Tennessee
2 reviews
0 helpful votes
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Shoes
December 7, 2022

Outside of my order not arriving when I was told they would arrive everything was great,

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Lisa,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Kentucky
1 review
0 helpful votes
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Skip a month
December 7, 2022

Everything was done and it didn't take lying for it to be done

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Gwendolyn,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

California
1 review
0 helpful votes
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I always loved their shoes
December 7, 2022

Fast delivery in a nicely packed package. I being shopping with them since 2007 and never disappointed by my purchase. All of my shoes still in good condition and continuing to wear them. My family loves they shoes when it comes to shoe dazzle. Keep it up.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sophia,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

California
3 reviews
0 helpful votes
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Always awesome experiences
December 7, 2022

Shoedazzle is my merchant of choice. I go to the site whenever I want or need an article. And, Shoedazzle never fails. They always have something I can choose from and purchase. Thanks, Shoedazzle!

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Nicole,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Texas
1 review
0 helpful votes
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Still no shoes
December 7, 2022

Almost two weeks still no shoes so I am upset. Still unable to get in touch with someone.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Andria,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

New York
1 review
0 helpful votes
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Reminder
December 7, 2022

Send reminders to customers regarding when funds will be withdrawn from their account.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Beverly,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best services! Have a great day!

Best,
Renz

Illinois
1 review
0 helpful votes
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Absolutely Love Shoedazzle
December 7, 2022

I have been a Dazzler :) since day one and I have always been a satisfied customer. I absolutely love every item that I have ordered. Don't like the increase but the sales make up for that. I have always recommended Shoedazzle to all of my family and friends.

Keep up the great work.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Cassie,

Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Renz

Nevada
1 review
0 helpful votes
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First time shopper
December 7, 2022

The boots that I bought were all great. I will definitely be buying more shoes again.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello DonJainita,

Thank you for choosing us. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

New York
2 reviews
0 helpful votes
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Great
December 7, 2022

Ordered high knee boots and high heel shoes. Amazing material, super comfortable. The shoed run a bit small so I had to exchange them for a half size bigger.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Denny,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Michigan
1 review
0 helpful votes
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Canceled but not cancelled
December 7, 2022

I requested to stop my subscription months ago yet I'm still being billed I noticed I had credits because I thought I was cancelled therefore I had to order and use my credits plz unsubscribe me

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Barb,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Colorado
1 review
0 helpful votes
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I love shoe Dazzle
December 7, 2022

I love my new boots. I love shoe dazzle the price is right great customer service. I love the quality of my boots. They are so beautiful

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Shay,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Indiana
1 review
0 helpful votes
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Missing Stones
December 7, 2022

In general, I have had nothing but satisfaction with ShoeDazzle. However, when asking about the last purchase, they were beautiful boots, but missing numerous stones. I was very disappointed.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sharman,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Florida
1 review
0 helpful votes
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Merchandise is great
December 7, 2022

Way too much ad in the ap so I deleted it from my phone which is a shame because I like their merchandise.

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sophia,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our app/website. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Arkansas
1 review
0 helpful votes
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My boots are stunning!
December 7, 2022

My boots arrived about a week after purchase. The packing was very convenient, I wrapped the entire box for my own Christmas surprise lol. I love my boxes the boots came in. This was a great experience and I will be purchasing more items from Shoedazzle…I LOVE IT HERE

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Felicia,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

California
1 review
0 helpful votes
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Boots
December 7, 2022

Nice boots very warm and comfortable got them for cheap and within a couple days

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Erica,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

District of Columbia
1 review
0 helpful votes
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You haven't delivered this item yet. Your tracking has gone dead as of 2 days ago. What's happening?

Date of experience: December 7, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Saoirse,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth