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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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I ordered a pair of boots and my account was later hit with an additional $49.95 charge. Once I called shoe dazzle to find out why, I was told that the charge was for member subscription unbeknownst to me. I told the shoe dazzle rep to refund my money and cancel my member subscription. The money was returned but the next month another $49.95 charge from shoe dazzle was debited from my account. I called shoe dazzle again, had an almost identical conversation with another shoe dazzle rep. I'm still waiting to receive the member subscription cancellation confirmation email I was told I'd receive. Kim Kardashian cancel my member subscription please and thank you
Many options to choose from. Am very impress with the prices.
Hello Natasha,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Unfortunately, one pair of my shoes is too tight so I need to exchange one pair. They look amazing and can't wait to wear them
Hello Courtney,
We value the comments you made about the size of the item that you got. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Awesome! Arrive fast everything came beautiful i love the app
Hello Irma,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Everything looked great with my outfits. Lots of compliments
Hello Rashonda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I always find things easy, fast, affordable and I get my stuff quick
Hello Maria,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Great! No problems, quick delivery...great place to shop.
Hello Dana,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Boots are cute. But one of the boot came with a zipper malfunction. Overall, disappointed. Shoedazzle customer service membership takes money from your banking account without authorization issued. Please be beware.
Hello Katherine,
Thank you for sharing your experience with our items and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Never Received order# *******335
I checked my bank account and had a Charge for $49.99 Monthly membership?
WTF is that? NEVER ASKED FOR IT!
So, I'm done with Shoedazzle
Hello Guido,
Thank you for sharing your experience with your order and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Perfect time for delivery and like I expected to be my shoes. Thank you
Hello Claudia,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I always buy my shoes from shoe dazzle, and I love them perfect fit and great quality
Hello Catarina,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
I've purchased 3 pairs of shoes, 2 belts and 5 pairs of bootsI get so many compliments. I mean, where else would you find pink boots with a silver ankle chain at such a reasonable price? I especially love the boots that are elastic in back because they hug my long thinner legs as opposed to other boots. Oh, and my pink boots? My dog spilled a full glass of chocolate milk on them before I had even worn them. I was devastated. Having nothing to lose, I washed them in the washing machine and the chocolate milk came out! I was elated. I'll be buying more.
Hello Liane,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I have 12 awesome feet sauce lol can't beat being vip
Hello Courtney,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
The product is of poor quality and they tried to buy it on my card without my authorization
Hello Jessica,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the quality of our product. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I have shoes to go with some of my outfits! I will be back for some more; later on in the next few months.
Hello Mentoyia,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I have bought shoes from you before, but I have not bought shoes from you recently. I saw that money was withdrawn from my account, and it was withdrawn from you
Hello Bensu,
Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I was looking for boots for a party and didn't want to spend too much money. These were a great deal and they were just what I was looking for! Fit great, got many compliments
Hello Tina,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
I was impressed with how quickly I received my order., the fit as well as how good they looked on me
Hello Donna,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
My order still hasn't arrived. Still waiting!
Disappointed
Hello Sundi,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I'm very disappointed with shoe dazzle I return 2 pairs of boots and I wanted to exchange them and get a refund for one and I returned these over 2 weeks ago and just nothing and they told me there's nothing they can do
Hello Amanda,
Thank you for sharing your experience with the items that you returned. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Armanda,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz