Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
See all photos
How would you rate Shoedazzle?
grey stargrey stargrey stargrey stargrey star

Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
This company does not typically respond to reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Noel H.
Unfollow Noel H.
Share Review
Report Review

Good waiting time
December 13, 2022

It was a good waiting time because your offert and courtesy support and we have to bring patience.

But it was a good
And the boots!

Thanks

Date of experience: December 13, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Noel,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

California
1 review
0 helpful votes
Follow Yvette B.
Unfollow Yvette B.
Share Review
Report Review

Fabulous Boots!
December 13, 2022

My boots actually looked and wear better than I expected.

Date of experience: December 13, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Yvette,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Kentucky
1 review
0 helpful votes
Follow Dawn J.
Unfollow Dawn J.
Share Review
Report Review

Big selection
December 13, 2022

Every pair of shoes I've received are made well and look so good with all of my Shein clothes. I look like I spent a fortune on everything, but alas, I did not. The shoe selection is amazing. I ordered 5 pairs of shoes this last time and there are still so many more I want.

Date of experience: December 13, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Seth,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Illinois
1 review
0 helpful votes
Follow Amanda X.
Unfollow Amanda X.
Share Review
Report Review

In Love!
December 13, 2022

I absolutely love my new booties. They're super comfortable and the price was perfect.

Date of experience: December 13, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Am,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

North Carolina
1 review
0 helpful votes
Follow Christie W.
Unfollow Christie W.
Share Review
Report Review

1
December 13, 2022

I did not receive my order. So I had to reorder for a later date.

Date of experience: December 13, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Christie,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Florida
1 review
0 helpful votes
Follow Jasmine O.
Unfollow Jasmine O.
Share Review
Report Review

Pink fur shoes
December 13, 2022

I asked for a 10 the box said 10 but the shoes was a size 9 they hurt I couldn't ware them to the dinner party. Haven't tried on the rest yet

Date of experience: December 13, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jasmine,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
Follow Aida D.
Unfollow Aida D.
Share Review
Report Review

It's all scams
December 13, 2022

It's all scam. Please don't buy anything from them. I bought a pair of shoes last month for $11, sent me a receipt in email, but they charged me $28 in my bank account. Now, this month without purchasing anything, it charged me again for $70. Please please don't get your card information to them.

Date of experience: December 12, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Aida,

Thank you for writing a review! We value your feedback on the charges and would like to address your concern. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.

Best,
Renz

Oklahoma
1 review
0 helpful votes
Follow Elizabeth G.
Unfollow Elizabeth G.
Share Review
Report Review

In love
December 13, 2022

Loving my obsession with getting shoes nonstop! The selection is phenomenal and has got me to step out of my comfort zone.

Date of experience: December 12, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Elizabeth,

We're glad you enjoy our unique styles and selections! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

California
1 review
0 helpful votes
Follow Shelley H.
Unfollow Shelley H.
Share Review
Report Review

Love it!
December 12, 2022

I love the variety of boots and shoes. I receive compliments all the time on my boots.

Thanks Shoedazzle!

Date of experience: December 12, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shelley,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!

Best,
Lia

Maryland
1 review
0 helpful votes
Follow Latasha S.
Unfollow Latasha S.
Share Review
Report Review

I love Shoedazzle
December 12, 2022

Shiedazzle have great shoes. They delivered my order very quickly. Shoedazzale have very cheap prices.

Date of experience: December 12, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Latasha,

Thank you so much for loving our brand! We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Illinois
1 review
0 helpful votes
Follow Angela Z.
Unfollow Angela Z.
Share Review
Report Review

I love my shoes!
December 12, 2022

My shoes came super quick. It took less than a week. All of them are really cute and comfortable for the most part. There's only one pair out of the four I purchased that I haven't worn yet.

Date of experience: December 12, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angela,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Texas
1 review
0 helpful votes
Follow Karen F.
Unfollow Karen F.
Share Review
Report Review

Karen's order
December 12, 2022

Everything came in exactly as it should. Loved all of the shoes

Date of experience: December 12, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Karen,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Texas
1 review
0 helpful votes
Follow Elizabeth R.
Unfollow Elizabeth R.
Share Review
Report Review

Shoes suck
December 12, 2022

Don't purchase these cheap shoes that are very cheaply made. Customer service does not help at all. No exchange or refund plus they automatically charge $49.95 for VIP.

Date of experience: December 12, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Elizabeth,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.

Best,
Renz

Michigan
1 review
0 helpful votes
Follow Athenas Q.
Unfollow Athenas Q.
Share Review
Report Review

Great
December 12, 2022

All three pair of my boots came on time, and they all

Date of experience: December 12, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Athenas,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

California
2 reviews
0 helpful votes
Follow Dex P.
Unfollow Dex P.
Share Review
Report Review

EASY TO USE WEBSITE
December 12, 2022

Reactivated my account after at least a decade away and found the user experience to be very easy. Shoes were mediocre quality but fit the price points on the website.

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Destiny,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Florida
2 reviews
0 helpful votes
Follow Christina G.
Unfollow Christina G.
Share Review
Report Review

I am new to this site but the prices are crazy good to the point I thought there has to be a catch? Hopefully that is not the case? So far so good! They came super quick...website super user friendly & as if the prices weren't good enough they have a great selection! I so far love it & as long as they fit true to size (I haven't tried any of them on yet) I will not be buying shoes anywhere else! BTW...I have already purchased 6 pair & I got 5 pair of boots & 1 pair of booties & I haven't really added it up but I know I didn't spend more than $150 for all 6! That's crazy & I have told everybody I know about this site!

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Christina,

We are glad you are enjoying our products and the website! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
Follow Lucienne A.
Unfollow Lucienne A.
Share Review
Report Review

Great worker
December 12, 2022

Was great she was understanding and ready to help. She is such a wonderful customer services

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lucienne,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Washington
2 reviews
0 helpful votes
Follow Layla E.
Unfollow Layla E.
Share Review
Report Review

I loved this experience
December 11, 2022

I'm a huge fan already, even though I'm a brand new member. The only Only ONLY thing I had an issue with was the Skip This Month feature. It could not be found on mobile, and when I found it on desktop it said that the feature wasn't available anymore! It was well before the cutoff date so I couldn't understand why! I messaged Shoedazzle on Facebook though, and it was resolved immediately! Aside from all that, I love my boots and am glad I joined.

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Layla,

We are glad you are enjoying our products and service! Your feedback about the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Ohio
2 reviews
0 helpful votes
Follow Lee L.
Unfollow Lee L.
Share Review
Report Review

Wonderful
December 11, 2022

I Love all of my shoe's! They fit wonderfully! Thanks!

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lee,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Virginia
1 review
0 helpful votes
Follow Jmee K.
Unfollow Jmee K.
Share Review
Report Review

Great versatile boot
December 11, 2022

I took a chance on this boot because it was a ringer for a similar style that Nine West is selling right now at triple the cost. I am extremely happy with this purchase. It looks great in person and it's even holding up for me while on vacation in San Francisco doing lots of walking. Knowing what I do now this is a great buy even if you have to pay full price (I didn't). If you can get it on sale that's all the better.

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jmee,

We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth