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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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I purchased 5 pairs of boots and shoes. My order was shipped and quickly received. The size was perfect and fit comfortably. I would recommend to a friend.
My high school daughter recently bought a beautiful pair of boots from ShoeDazzel, They look great and that's why 3 stars were given instead of 1. What my daughter, and I'm sure many other young people don't realize, is that when you take advantage of their "VIP welcome offer," which reduces the price of your purchase by a good amount, is that you agree to join their "membership" club which automatically charges you $49.95 every single month towards the purchase of new shoes. The first ShoeDazzle rep I spoke to said there was nothing she could do and that all the information about VIP membership was in the small print under "Details." After calling the credit card company to dispute the charge it was also suggested I call the company directly to cancel my daughter's membership. After calling and speaking to another rep at ShoeDazzle I informed her that I had just called my credit card company and disputed the charge. I also expressed my frustration and my opinion that it is really poor PR to sneak in these memberships under "Details." She was kind enough to the cancel our membership and refund the recent $49.95 charge. That's the other reason I gave the company 3 stars vs 1.
My experience was very easy stress free and the quality was amazing.
Hello Shellone,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I was not sure at first if they knew what I needed help with, but they fixed my problem in no time!
Hello Haylee,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Items not really what I hoped for... Looked kind of cheap and not as nice as on the pictures
Hello Kira,
Thanks for sending your review! Your feedback about our product quality and styles is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I have purchased one pair of boots.They where to big.got super wide legs and size was wrong. But I finally received label to send back
So I still have not recieved a tracking number for my replacements. Then today I was looking at back credit card statement and there was another charge for $70.to Shoedazzle. But I didn't order anyother shoes or boots nothing.When I called I was told there was a charge for $70 on my account. So no not very impressed at all.
Pamela Brandt
*******393
Hello Pamela,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The shoe started coming apart. The heel is coming off the bottom of the shoe.
Hello Melissa,
Thank you for sharing your experience with the shoe that you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
My items arrived quickly. One of the packages ended up in the wrong state before arriving to my home, and an item I ordered was never shipped; I later saw it entered as a return... but overall, a good experience.
Hello Precious,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
I have been getting a lot of compliments and people have been asking me where I got it from.
Hello Faustina,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Khaleel,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
My order came sooner than I expected. I will be ordering more shoes.
Hello Unique,
We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I m love my new boots fit well.looks great with several outfits
Hello Valerie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I freaking love shoe dazzle there are the literal best
Hello Brandi,
Thanks for the great feedback! We could not make it without your love and support. Every day we are looking forward to serving you.
Best,
Mary
I always find cute shoes for myself, but there's no men's section.
Hello Shericka,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
Always a pleasure doing business with you! Your shoes are always what I'm looking for.
Hello Jennifer,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I must admit I was very happy with my order. The boots were of good quality. It did not take a long to recieve my order... I didnot have to return anything. THANK YOU SO MUCH FOR NOT SCAMING YOUR CUSTOMERS. I have lost so much money to scammers. It hurts the ones who are good companies. I am afraid to buy off the internet now. I will buy from you again. Thank you. Shirley Hines
Hello Shirley,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Do NOT fall for the VIP membership if you are only planning on buying one or two pairs of shoes, because $50 was withdrawn and I NEVER got it back! I called and texted the customer service number, and they never answered.
Hello Katherine,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
I received my shoe on time and love the style and color
Hello Anne-Marie,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Large variety of well made shoes at an affordable price.
No worries about getting scammed, this company actually communicates with each costomer to ensure you get what you want. Product is delivered on cue and the more you buy the better the deals get. I highly recommend Shoedazzle as your 1st and last stop when you need footware and or extras.
Hello Joanne,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Hello Trane,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Angela,
We are glad you are enjoying our products and shipping/delivery timeframe! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth