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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Michigan
1 review
0 helpful votes
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Shoedazzle shoes
January 5, 2023

I placed my order and got it 3 days later! Will definitely be ordering again soon!

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Heather,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

New York
2 reviews
0 helpful votes
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Shoe lover
January 5, 2023

What I love is that if I don't skip the month, I don't worry. Much because it's like they are holding the money for wen I need a new pair of shoes. I love all my shoes from shoe dazzle

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dina,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Arizona
2 reviews
0 helpful votes
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Return
January 5, 2023

The item was to small. I went on the website and filled out the request for return and it went great!

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Bobby,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Louisiana
1 review
0 helpful votes
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Luv my boots
January 5, 2023

Very good vibes so far,lm diggin'this membership.I will continue with this club based on my experience so far. When I did have a problem they quickly resolved it

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dawn,

We are glad you are enjoying our products and the VIP membership! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Michigan
1 review
0 helpful votes
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Happy Me Order
January 5, 2023

I was waiting for other items to be shipped but found that the driver sent my packages back In basically refusing to deliver but i asked if they can be sent over and it only took a few moments to set it up. Always have a great experience shopping with this company. And that setback doesn't reflect on my idea of the company. Look forward to shopping in the future

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Brandy,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Shipping took a little too long
January 5, 2023

I ordered an for so.e great shoes for Christmas. I was very happy with my purchase but they were Christmas and it took a long time for the order to come in.a

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Temitope,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Canada
1 review
0 helpful votes
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Absolutely beautiful
January 5, 2023

The shoes fit perfectly. I love them...they go with everything. The can be casual with a legging or eye catching with a dress.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Anne,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Michigan
1 review
0 helpful votes
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Defective items
January 5, 2023

I was a vip member. Lately Items are expensive and no longer good quality.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Catherine,

Thanks for sending your review! Your feedback about our product pricing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Michigan
1 review
0 helpful votes
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Love
January 5, 2023

I love my shoes. They don't slip on the floor and they're not cheap. Does not feel like they're going to fall apart or rip. Great purchase over all. I will order from them again.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Alexia,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Texas
1 review
0 helpful votes
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Love it!
January 5, 2023

I have been very satisfied with shoe dazzle. Once I order my shipment is here very quickly. Quality is fantastic. I'm always getting compliments on my shoes!

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Beth,

We are glad you are enjoying our products and shipping timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Ohio
1 review
0 helpful votes
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Terrible experience
January 5, 2023

A pair of shoes I ordered we're not modified correctly

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Brittany,

We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

New York
1 review
0 helpful votes
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Ordered thigh high boots that fit like a glove. Unfortunately, the color wasn't right for me. I tried to order in another color but my size was sold out in every other color. I'm hoping Shoedazzle gets more in my size as I really want to order one (or maybe two) colors.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lynn,

We appreciate the feedback you shared regarding the options we have. Ou'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Georgia
1 review
0 helpful votes
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Great Shoes!
January 5, 2023

Love my shoes! All true to the fit! Will be ordering again!

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Marquita,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Alabama
1 review
0 helpful votes
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I love my boots
January 5, 2023

I love my boots I received so many compliments. I will recommend buying them

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Brittany,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Alabama
1 review
0 helpful votes
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Shoes were too small
January 5, 2023

Ordered a platform sandal in my size and it was too small. Unfortunately I had to return it.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Aakre,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

New York
1 review
0 helpful votes
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I want to return the shoes
January 5, 2023

I was not comfortable in it everytime I walk it comes out I'm very disappointed I need to return it asap

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ashley,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Virginia
1 review
0 helpful votes
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Charges
January 5, 2023

I love the products on shoe dazzle. Started using it from the very beginning but canceled because of life. However, the charging is now out of control. I made a purchase having a monthly credit in place. Because my purchase was not equal to or higher than the credit I was charged separately, while the credit sat idly waiting to be used. That is the craziest and most blatant show of greed I have experienced. I canceled shortly after. Thanks for the great shoes but it's not worth the trouble of becoming a member.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Aleasia,

We appreciate the feedback you shared regarding the VIP program. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

California
2 reviews
0 helpful votes
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Great fit! Makes the body look amazing. Great quality and design. I feel confident and super comfortable in your leggings! Thank you

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ana,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Arizona
1 review
0 helpful votes
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Nice boot choices
January 4, 2023

I was looking for a short heeled boot and find great choices here on shoe dazzle, but wait till it gets to the season for them as I am more limited with foot wear at my job. But with the holidays, I have been able to wear them!

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Alexis,

We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Kentucky
1 review
0 helpful votes
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Absolutely love this site!
January 4, 2023

They were quick and efficient! I love the product I got. Will definitely shop here again!. I would and have recommended this site to others.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Alicia,

Thank you so much for the review. We appreciate the feedback you shared about the website and are happy that you are having a great experience. Happy shopping! 

Best,
Lia