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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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If I'm spending $60 on boots i'd like to be able to wear them. Extremely uncomfortable, really sketchy website in general. Anytime I went to track the order or confirm delivery, the email wouldn't load or the links were dead. Wouldn't recommend.
My experience was excellent my package arrived the day it says it was being delivered
Hello Lashanda,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Never got my package I'm currently still waiting on it very disappointed first and last I order from here
Hello Kelly,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Always receive amazing products with great deals, however, the shipping information is always delayed therefore you never really know when to expect your shipment. For example, for my last order I received a "delivery" notification the following day after it was delivered and it was showing out for delivery for 2 days straight before that so I was checking the door very regularly just so that I wouldn't miss the shipment or have my package stolen.
Hello Christine,
We value the comments you made about our shipping policy. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I'm really happy with my purchase. Make sure to read reviews when you can. People recommended to size up half size so I did and I love how comfy the boots are. Quality is great. A random girl even told me she loved my boots haha.
Hello Jane,
ShoeDazzle would like to thank you for patronizing our items and thank you for the opportunity to serve you. Truly, it is our pleasure. You are our valued member.
Best,
Mary
On time delivery and very reliable. I like catching the deals and getting ready to like fly.
Hello Mel,
We are glad you are enjoying our promos and delivery process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
My experience with shoedazzle has been nothing but great! They have been professional and helpful whenever I call and they have delivered my shoes swiftly! I'm very happy with Shoedazzle!
Hello MarvaElane,
We appreciate your positive comments about our Member Services Team. We hope you will always have a great experience with us in the future!
Best,
Lia
They're the cutest and most stylish ones ever! I got a half a size up just in case that was the best idea!
I am getting emails to describe my purchase when I still haven't received my package nearly 2 weeks after ordering it.
Hello Scott,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
It seem y'all tried to take more money after getting the 19.99 for the boots
Hello Louise,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The shoes are cute, yes. However, any time I've purchased shoes from Shoe Dazzle they start falling apart after the first wear.
I got some very cute, big fuzzy boots. As I unboxed them I noticed the sole threading was already pulling.
I'm glad I got them with a heavy discount, if I had paid their listed full price I would've sent them back.
Upon receiving the boots I immediately canceled my VIP membership, as I have little faith in the quality.
Also, mass consumption every month is disgusting and adds greatly to the waste problems we are experiencing as a society.
Hello April,
Thank you for sharing your experience with our items and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Everything was good and very nice price. All was a gift for my mother and she loved it.
Hello William,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
1/2 my order was noted as returned.before I received it. When I called.no reason was provided.
Hello Maleika,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
No no no don't ever use this site! I was a member and their items are cheaply made, as expected for the prices you get "access" to as a member. When I went to cancel, after orders never arrives… more than once… never showed up., they told me it was unrefundable in any way except store credit. After fighting them, I finally was able to "get a check sent out" with a refund amount of over $200… that AGAIN never arrived because THEY sent to the wrong address. After getting a new check issued, it STILL HAS NEVER ARRIVED! It's been over 18 weeks of trying to get my money back that they "can't send to my card". I'd happily spit on their CEO if I ever saw them to get the chance. The company is despicable.
Hello Jamie,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your orders. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz
I didn't not receive my order. It say it was delivered but I didn't see anything outside my door.
Hello Toshima,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The shoes look and feel great for the best price hands down and they're comfortable.
Hello Ashlee,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Very cute and comfortable. Beautiful color too ordering is very easy and shipping time is quick.
Hello Donna,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
They fit perfectly well and they are authentic Delivery is so prompt and the packaging brings smiles
Hello Nkiru,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
The boots I ordered are terrific. Absolutely love them
Hello Melissa,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
It was fast and in good condition. I was satisfied with the problems I didn't have. As soon as I get some money I will purchase more.
Hello Raquel,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Isabelle,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our product and website. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad