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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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ShoeDazzle always has beautiful shoes and awesome choices. I love the customer service and the site entirely
Hello Devetia,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Hello Natai,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Ordering and returns very easy. Just wished the shoes fit better.
Hello Christina,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I went a size up (L) but there is no stretch so it didn't even go pass my thighs. The quality is good but I wish it did fit
Hello Rita,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I had to do an exchange but the website was not giving me a label. Customer service on facebook messenger helped and resolved the issue
Hello Danielle,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
The prices are so good I just can't stop buying. When you buy VIP its so much worth it. I feel like Oprah you get a pair you get a pair! So affordable and great quality Primo
Hello Laneecia,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Placed an order 12/9. Good timing to have by Christmas. Place the order said shipped, received my confirmation for the complete order. Never heard anything until I realized, I was missing a few gifts. Went to the website, looked at my order history (two weeks later) and it showed it was waiting on labels. Called and spoke with a young lady who tells me my order was brought back to warehouse by the carrier and one of my items was (basically takin off the my order) was no longer available. I just got the other items on 1/1/2023 ( a whole month later). I asked for my money back and they still gave me store credit as if it wasn't my money. Once I find something I like to use my "credit?" I'm canceling this membership. Been with this company for years and to be treated this way for the second time? I'll be the fool for the third. That's not in my DNA thanks but no Thanks
Hello Angela,
We value the comments you made about your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Always a pleasure doing business with shoe dazzle. Never any hassle on returns. Good customer service.
Hello Patricia,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!
Best,
Lia
Hello Tawny,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I dont speak english
Want cancel it but no French number phone.
Please cancel it!
Hello Krystelle,
We appreciate the feedback you shared regarding our VIP program. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
Bought these for my girlfriend for Christmas and she absolutely loves them. She's a size 9 and they're a perfect fit as well as comfortable.
Hello Myron,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Extremely disappointed. I've not yet received my partial shipment to date.
Hello Nathlie,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Awesome! Great fit and so many compliments!
I ordered the Grey Puffer and more beautiful Christmas Gifts!
Hello Taleeah,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
The shoes were not what I expected. Waste of money
Hello Elizabeth,
We value the comments you made about your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
It was cool I love my shoes they feel comfortable and good for when I'm going out in the rain
Hello Shamekia,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Nice boot, one was a bit more snug on the calf so tucking leggings won't work. Super cutie with my skirt and dress though.
Hello Latasha,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
One pair of the boots I wanted was no longer available.
Hello Veronica,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I bought 1 pair of boots that were supposed to be $18. They ended up taking $90 off my card. They gave me the run around for over a month before I got refunded. Plus, I didn't even like the boots.
Hello Shunta,
We regretfully note that we have received your comments regarding your order and the charge on your account. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I asked for extra wide calves they weren't I couldn't even zip them up had no idea how to send them back and so I gave them away
Hello Emily,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Deanna,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz