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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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Canada
1 review
0 helpful votes
Follow Emilija L.
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Love these boots
January 5, 2023

These are perfectly sized, classy, and comfortable. Not bad for such a high heal, great steal!

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Emilija,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Shoe came on time, fit perfectly. They were 100% what I wanted and expected.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sophia,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Missouri
1 review
0 helpful votes
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Great price and wife loved the shoes
January 5, 2023

Great price and wife loved the shoes. Came quickly and uneventful which is the way i like my shipping.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Aaron,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Kentucky
1 review
0 helpful votes
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Boots are fabulous
January 5, 2023

The boots arrived so fast I was stunned. Great fit! Boots made for walking! Love it!

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Belinda,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Texas
1 review
0 helpful votes
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Bad
January 5, 2023

I never received my item as I was supposed to or they was sent elsewhere and I would like a refund

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kimberly,

We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Texas
1 review
0 helpful votes
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Cute boots
January 5, 2023

Simple with no hassle will definitely be ordering again order arrived at on time

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sonya,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Minnesota
2 reviews
0 helpful votes
Follow Tami W.
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The boots fit perfectly & are SO comfy; I love them! The leggings and Jeans fit great as well ~ I usually have a hard time finding bottoms to fit me & these were perfect! I was also thrilled with how quickly my entire order shipped! I've been a Shoedazzle customer for over 5 years & this is the quickest I've ever rec'd my order... Well done! Thank you!

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tami,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Minnesota
1 review
0 helpful votes
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New Years boots
January 5, 2023

I ordered my boots and they arrived very fast. I had no problems with delivery.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tiffany,

We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Indiana
1 review
0 helpful votes
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$#*!ty
January 5, 2023

My daughter and I both ordered a pair of boots. One pair was 2 different sizes and one pair was the wrong size. So I called and they expected me 2 send them back, wait a week for processing, then wait for them to ship back to me and hope this time they got it right. When the post office is at least 15 miles from my house! The point in shopping online is to not have to drive. It's supposed to be convenient!

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tiffany,

It is with great regret that we received your feedback regarding the items that you've got. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Pennsylvania
1 review
0 helpful votes
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Favorite site to buy shoes
January 5, 2023

Always have a great selection, most of the time I'm buying more than one pair. Love the VIP program, hoping to advance to the next tier soon

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Serenity,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!

Best,
Lia

Rhode Island
1 review
0 helpful votes
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5
January 5, 2023

I will definitely let people know to shop that shoe dazzle

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nina,

We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

New Hampshire
1 review
0 helpful votes
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Boots
January 5, 2023

Did not fit wouldn't zip up my leg wish works have a refund or free pair of shoes or boots

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Samantha,

We value the comments you made about the sizes of our items. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

North Carolina
1 review
0 helpful votes
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Clear strap heels
January 5, 2023

Love the clear strap and the heel is just perfect for me!

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Qyreeana,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

North Carolina
2 reviews
0 helpful votes
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Great customer service
January 5, 2023

Fast replacement. The shipping was super fast. The shoes are lovely.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Alice,

We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Washington
1 review
0 helpful votes
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Loved it
January 5, 2023

Ordered for wide calf and they fit perfectly and they were just what I was expected loved

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jovana,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Texas
1 review
0 helpful votes
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I'm so disappointed.
January 5, 2023

I waited ab a wk for my boots, ordered a size up & when they got here, they didn't fit my foot at all…

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shannah,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

New York
1 review
0 helpful votes
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Quality
January 5, 2023

Very fast delivery on time love all my stuff that i ordered

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Susan,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

California
1 review
0 helpful votes
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Too small...
January 5, 2023

Ordered 3 pairs of boots & while I love one pair the other 2 pairs are to small which totally sucks as I generally wear a size 10 but these boots just do not fit as I cannot zip them closed...

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Helena,

We appreciate the feedback you shared regarding your purchase. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Massachusetts
1 review
0 helpful votes
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Price
January 5, 2023

I hate that I don't get the VIP price when I am a VIP member. What's the use of a membership if you don't have perks. Other than that, the boots I purchased were nice.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Michelle,

We are glad you are enjoying our products! Your feedback about our pricing and promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

California
1 review
0 helpful votes
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Easy peasy high sneaker squeazy
January 5, 2023

My niece loved my sneakers and asked where I got them and I immediately went online and bought them and they arrived super quick. She sent me a text saying they were her new favorite shoes. I need to buy doubles because I have worn my down. I LOVE wedge sneakers.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lauren,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth