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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

returns
229
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New York
1 review
0 helpful votes
Follow Rachael P.
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Cute heels
January 5, 2023

Totally satisfied. Super cute shoes. Fast shipping. Happy.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Rachael,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

New Jersey
1 review
0 helpful votes
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I Love My Shoes
January 5, 2023

Shopping with ease and I got my shoes on time I can't wait to order again with you guys

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Cindy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Ohio
1 review
0 helpful votes
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I probably will never wear them again.I have always heard good things about shoe dazzle. I am kind of sad I didn't get the same experience

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shateka,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Pennsylvania
1 review
0 helpful votes
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Not the best experience
January 5, 2023

Unsatisfied with shoe dazzle. Ordered my friend 2 pairs of boots for Christmas. I received an email saying my items were being processed for a return. I was confused because I was waiting for my order. Never did I process a return so I called customer service. Got told it was due to inventory issues blah blah blah. You know excuses. Definitely something on their end. Sadly I had to go to the store last minute to pick out a present for my friend. I have had JUSTFAB for years now and I never had an issue with them so I thought shoedazzle would be the same experience but big no.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lizeth,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Texas
1 review
0 helpful votes
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Love it
January 5, 2023

I love shopping at shoe dazzle, always satisfied. What you see is what you get.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Andrea,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle!

Best,
Mary

Virginia
1 review
0 helpful votes
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Beautiful Boots
January 5, 2023

I haven't used Shie Dazzle in yrs and these 2 pairs of Boots caught my eye. Well I got them and Love, Love, Love them.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Towanda,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!

Best,
Mary

Canada
1 review
0 helpful votes
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Great prices and Great Products
January 5, 2023

I was able to buy a few items for terrific prices.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Amie,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

North Carolina
1 review
0 helpful votes
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Happy with purchase
January 5, 2023

It was easy to place my order and I am satisfied with my purchase

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Harriet,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
5 reviews
0 helpful votes
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Happy customer
January 5, 2023

Very good experience. The order came in very quickly and the website is very easy to navigate. The quality of the product is very good for the price.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nancy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

New York
2 reviews
0 helpful votes
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RETURNS
January 5, 2023

I purchased 3 pair of boots, only 1 well not even that one fit. But returned 2 pair but only had enough money from those returns to purchase 1 boots. Returns don't equal purchases.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Veronica,

Thank you for your feedback. Our Member Services Team will contact you right away to address your return concern.  

Best,
Renz

Pennsylvania
1 review
0 helpful votes
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Never disappoints
January 5, 2023

I love shopping with shoe dazzle the shoes look exactly how the look on line great quality fast shipping amazing experience

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Valerie,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

California
1 review
0 helpful votes
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One request
January 5, 2023

I love the styles, colors and prices. The one thing I would love is if there were more shorter heel options. I'm tall and also where i live it's not as nice and i buy hells but just can't use them

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tina,

Glad to hear that you had a wonderful shopping experience! Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a fabulous day!

Best regards,
Chad

Washington
1 review
0 helpful votes
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Pleased
January 5, 2023

Very pleased with my order and how quickly it was sent out and delivered

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Robin,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Washington
1 review
0 helpful votes
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Can't go wrong
January 5, 2023

You really can't go wrong with shoedazzle. Not only are there shoes more my style than any other store but my favorite part is most the boots with heels I've purchased aren't impossible to walk in. Cute and comfortable, I think yes! They also have wide calf options which are hard to find. Fits many different styles as well. Great customer service really an all around win!

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Stephanie,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!

Best,
Mary

Louisiana
1 review
0 helpful votes
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Mom on a budget
January 5, 2023

I've recently bought boots for the whole family and the price was amazing. The quality of the boots are great and comfortable.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Suyin,

Awesome! Thank you for the great feedback! At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

North Carolina
1 review
0 helpful votes
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Christmas gifts
January 5, 2023

My first time purchasing from ShoeDazzle. I am very happy with my shoes. They arrived on time.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nakisha,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Texas
1 review
0 helpful votes
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Great
January 5, 2023

I had problems, my bad, getting into account. I called an received excellent service. Customer service was very friendly and fixed me right up.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ira,

Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Illinois
1 review
0 helpful votes
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Never disappoints!
January 5, 2023

I love shoedazzle and appreciate the great quality in every pair of boots I receive!
There are a few things I wish were different.
1. Less pointy toe boots and more rounded, oval shaped boots.
2. Out with the leopard print and fish scale texture, in with simplicity like plain suede colored boots in pinks, and pastel colors! Or even cute stuff like lace
3. Less height on the heeled Boots! I'm already a tall girl as it is and heel boots are my signature. But it's not so sexy when I'm towering over every guy I meet and it makes me feel self conscience. Most boots on the site are 3-4 inches tall and they're so uncomfortable, 2 inches seems to be the perfect amount of height without pain. Ive been able to find some 2 inch heels but there aren't a lot that are to die for.
Overall, Yes your boots are beautiful and fierce, but sometimes I wanna look cute and approachable.

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jessica,

Thank you for sharing your experience with the boots we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Alabama
2 reviews
0 helpful votes
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Wrong size
January 5, 2023

Boots are the wrong size of so how do I send them back

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Yolanda,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Georgia
1 review
0 helpful votes
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Cheap products
January 5, 2023

All of their products look cheap. The packaging is horrendous. That cheap black bag looks so tacky and the items are NOT worth the money

Date of experience: January 4, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shekelia,

It is with great regret that we received your feedback regarding our items. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia