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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Totally satisfied. Super cute shoes. Fast shipping. Happy.
Shopping with ease and I got my shoes on time I can't wait to order again with you guys
Hello Cindy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I probably will never wear them again.I have always heard good things about shoe dazzle. I am kind of sad I didn't get the same experience
Hello Shateka,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Unsatisfied with shoe dazzle. Ordered my friend 2 pairs of boots for Christmas. I received an email saying my items were being processed for a return. I was confused because I was waiting for my order. Never did I process a return so I called customer service. Got told it was due to inventory issues blah blah blah. You know excuses. Definitely something on their end. Sadly I had to go to the store last minute to pick out a present for my friend. I have had JUSTFAB for years now and I never had an issue with them so I thought shoedazzle would be the same experience but big no.
Hello Lizeth,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love shopping at shoe dazzle, always satisfied. What you see is what you get.
Hello Andrea,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle!
Best,
Mary
I haven't used Shie Dazzle in yrs and these 2 pairs of Boots caught my eye. Well I got them and Love, Love, Love them.
Hello Towanda,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!
Best,
Mary
Hello Amie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
It was easy to place my order and I am satisfied with my purchase
Hello Harriet,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Very good experience. The order came in very quickly and the website is very easy to navigate. The quality of the product is very good for the price.
Hello Nancy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I purchased 3 pair of boots, only 1 well not even that one fit. But returned 2 pair but only had enough money from those returns to purchase 1 boots. Returns don't equal purchases.
Hello Veronica,
Thank you for your feedback. Our Member Services Team will contact you right away to address your return concern.
Best,
Renz
I love shopping with shoe dazzle the shoes look exactly how the look on line great quality fast shipping amazing experience
Hello Valerie,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I love the styles, colors and prices. The one thing I would love is if there were more shorter heel options. I'm tall and also where i live it's not as nice and i buy hells but just can't use them
Hello Tina,
Glad to hear that you had a wonderful shopping experience! Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a fabulous day!
Best regards,
Chad
Very pleased with my order and how quickly it was sent out and delivered
Hello Robin,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
You really can't go wrong with shoedazzle. Not only are there shoes more my style than any other store but my favorite part is most the boots with heels I've purchased aren't impossible to walk in. Cute and comfortable, I think yes! They also have wide calf options which are hard to find. Fits many different styles as well. Great customer service really an all around win!
Hello Stephanie,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!
Best,
Mary
I've recently bought boots for the whole family and the price was amazing. The quality of the boots are great and comfortable.
Hello Suyin,
Awesome! Thank you for the great feedback! At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
My first time purchasing from ShoeDazzle. I am very happy with my shoes. They arrived on time.
Hello Nakisha,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I had problems, my bad, getting into account. I called an received excellent service. Customer service was very friendly and fixed me right up.
Hello Ira,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
I love shoedazzle and appreciate the great quality in every pair of boots I receive!
There are a few things I wish were different.
1. Less pointy toe boots and more rounded, oval shaped boots.
2. Out with the leopard print and fish scale texture, in with simplicity like plain suede colored boots in pinks, and pastel colors! Or even cute stuff like lace
3. Less height on the heeled Boots! I'm already a tall girl as it is and heel boots are my signature. But it's not so sexy when I'm towering over every guy I meet and it makes me feel self conscience. Most boots on the site are 3-4 inches tall and they're so uncomfortable, 2 inches seems to be the perfect amount of height without pain. Ive been able to find some 2 inch heels but there aren't a lot that are to die for.
Overall, Yes your boots are beautiful and fierce, but sometimes I wanna look cute and approachable.
Hello Jessica,
Thank you for sharing your experience with the boots we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Boots are the wrong size of so how do I send them back
Hello Yolanda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
All of their products look cheap. The packaging is horrendous. That cheap black bag looks so tacky and the items are NOT worth the money
Hello Shekelia,
It is with great regret that we received your feedback regarding our items. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Rachael,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary