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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Actually purchased for my great-granddaughter. She didn't like them so I wore them and received a lot of great compliments. I'll be keeping them for myself.
Very good but something the shipping/delivery take to long. Happy Holiday
Hello Haydee,
Thank you for sharing your experience with our service and the delivery of your orders. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Every boots i order are comfy... but the end on the heels sometimes is not glued well... without this... perfect
Hello Mia,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I Love my shoes I order from Shoe Dazzle. I will definitely order some more shoes real soon
Hello Sabrina,
ShoeDazzle would like to thank you for patronizing our items and thank you for the opportunity to serve you. Truly, it is our pleasure. Every day we are looking forward to serving you.
Best,
Mary
I have been a member for over 10 years and I always love the shoes I have purchased! I have only had to exchange one pair the entire time and that process was quick and easy. I also like that I can skip a month if I want. It's a great company to have a membership with.
Thanks!
Dawn Rising
Hello Dawn,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Not always get satisfied, but boots are really good.
Hello Yuvicela,
Thank you for the feedback! At ShoeDazzle, our mission is to provide our members with only the nicest, highest-quality items. Our number one priority is the satisfaction of our members.
Best,
Mary
The boots I got were the wrong ones. The on the description did not look like they had heels nor did they look is narrow. I've emailed customer service about four times now about returning them to get a different pair but never receive a call or an email back, so maybe me doing the survey I will get a response back.
Hello Tanya,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
It's not easy shopping every month or skipping subscriptions.
Hello Addy,
Thank you for sharing your experience with our VIP program and skipping the month. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Lovely. Great quality and sizing in accurate
Love the color and shipping was fast
Hello Iralis,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Good good good good good good good good good good good good good good good good good good good good good
Hello Crystal,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle!
Best,
Mary
Good delivery, pleased with product just wish more like this and cheaper
Hello Michael,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Comfortable thigh-high boots. Great for walking all day
Hello Jennifer,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!
Best,
Mary
I love my boots! They fit me perfectly, I love the color, the material, the model. I have thin legs and I was afraid because I thought they were going to be too wide but they adapted perfectly to my leg, the only bad thing is that they took too long to arrive but the wait was worth it.
Hello Merly,
We value the comments you made about our shipping policy. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I don't know why I didn't receive the shoes at home. I had to go to the packaging place
Hello Antonella,
We appreciate the feedback you shared regarding your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I don't like that the VIP members still have to pay shipping, that it went from 39.95 to 49.95 and that you cannot use your credits the way you want like if there is a sale item, use some of that money to buy the item on sell.
Hello Erica,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
The quality of my shoes are excellent. They at comfortable and affordable.
Hello Jackie,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
Hello Robyn,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I bought 3 pair of shoes. Two were gifts but with the great deal I had to buy myself a pair also!
They are super comfortable and very cute!
My friend loved the ones that were gifts also!
Great bargains and great comfort!
Hello Cassie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Its very hard for me to find nice shoes but with them its a lot easier.
Hello Huguette,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
Hello Jodie,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.


Hello Evelyn,
Thank you for taking the time to share your positive feedback! We're glad that the product you purchased worked out for you. Hope to hear more from you in the future!
Best,
Mary