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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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California
1 review
0 helpful votes
Follow Evelyn L.
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Comfortable and cute.
January 5, 2023

Actually purchased for my great-granddaughter. She didn't like them so I wore them and received a lot of great compliments. I'll be keeping them for myself.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Evelyn,

Thank you for taking the time to share your positive feedback! We're glad that the product you purchased worked out for you. Hope to hear more from you in the future!

Best,
Mary

Florida
1 review
0 helpful votes
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Excellent
January 5, 2023

Very good but something the shipping/delivery take to long. Happy Holiday

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Haydee,

Thank you for sharing your experience with our service and the delivery of your orders. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Canada
1 review
0 helpful votes
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Five stars.nothing to add
January 5, 2023

Every boots i order are comfy... but the end on the heels sometimes is not glued well... without this... perfect

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Mia,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Georgia
1 review
0 helpful votes
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Very Satisfied Customer
January 5, 2023

I Love my shoes I order from Shoe Dazzle. I will definitely order some more shoes real soon

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sabrina,

ShoeDazzle would like to thank you for patronizing our items and thank you for the opportunity to serve you. Truly, it is our pleasure. Every day we are looking forward to serving you.

Best,
Mary

California
1 review
0 helpful votes
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I Love Shoe Dazzle
January 5, 2023

I have been a member for over 10 years and I always love the shoes I have purchased! I have only had to exchange one pair the entire time and that process was quick and easy. I also like that I can skip a month if I want. It's a great company to have a membership with.

Thanks!
Dawn Rising

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dawn,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Texas
1 review
0 helpful votes
Follow Yuvicela J.
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Not always get satisfied, but boots are really good.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Yuvicela,

Thank you for the feedback! At ShoeDazzle, our mission is to provide our members with only the nicest, highest-quality items. Our number one priority is the satisfaction of our members.

Best,
Mary

Illinois
2 reviews
0 helpful votes
Follow Tanya V.
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They were not the right boota
January 5, 2023

The boots I got were the wrong ones. The on the description did not look like they had heels nor did they look is narrow. I've emailed customer service about four times now about returning them to get a different pair but never receive a call or an email back, so maybe me doing the survey I will get a response back.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tanya,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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It's not easy shopping every month or skipping subscriptions.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Addy,

Thank you for sharing your experience with our VIP program and skipping the month. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Texas
1 review
0 helpful votes
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Gray boots
January 5, 2023

Lovely. Great quality and sizing in accurate
Love the color and shipping was fast

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Iralis,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Washington
1 review
0 helpful votes
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Good good
January 5, 2023

Good good good good good good good good good good good good good good good good good good good good good

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Crystal,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle!

Best,
Mary

Alabama
1 review
0 helpful votes
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Pleased!
January 5, 2023

Good delivery, pleased with product just wish more like this and cheaper

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Michael,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Canada
1 review
0 helpful votes
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Comfortable boots
January 5, 2023

Comfortable thigh-high boots. Great for walking all day

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jennifer,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!

Best,
Mary

Washington
1 review
0 helpful votes
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Better than I expected!
January 5, 2023

I love my boots! They fit me perfectly, I love the color, the material, the model. I have thin legs and I was afraid because I thought they were going to be too wide but they adapted perfectly to my leg, the only bad thing is that they took too long to arrive but the wait was worth it.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Merly,

We value the comments you made about our shipping policy. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Canada
1 review
0 helpful votes
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Shipping
January 5, 2023

I don't know why I didn't receive the shoes at home. I had to go to the packaging place

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Antonella,

We appreciate the feedback you shared regarding your purchase. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Texas
1 review
0 helpful votes
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It's ok
January 5, 2023

I don't like that the VIP members still have to pay shipping, that it went from 39.95 to 49.95 and that you cannot use your credits the way you want like if there is a sale item, use some of that money to buy the item on sell.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Erica,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Tennessee
2 reviews
0 helpful votes
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Nice shies
January 5, 2023

The quality of my shoes are excellent. They at comfortable and affordable.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jackie,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Alabama
1 review
0 helpful votes
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Didn't fit
January 5, 2023

Shoes were too big. And they vere creased. Yu ll no he

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Robyn,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.   

Best,
Renz

California
1 review
0 helpful votes
Follow Cassie Y.
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Loving my new boots!
January 5, 2023

I bought 3 pair of shoes. Two were gifts but with the great deal I had to buy myself a pair also!
They are super comfortable and very cute!
My friend loved the ones that were gifts also!

Great bargains and great comfort!

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Cassie,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Canada
1 review
0 helpful votes
Follow Huguette C.
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Small feet hapoy
January 5, 2023

Its very hard for me to find nice shoes but with them its a lot easier.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Huguette,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!

Best,
Lia

Arkansas
1 review
0 helpful votes
Follow Jodie M.
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Gorgeous boots
January 5, 2023

My experience was more than I expected I'm very pleased

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jodie,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz