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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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South Carolina
1 review
0 helpful votes
Follow Jessica U.
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Five star
January 5, 2023

A wonderful company that has a shoe for any and every occasion!

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jessica,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Texas
1 review
0 helpful votes
Follow Adelaida E.
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Every Representative I spoken with is always professional and helpful

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Adelaida,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Georgia
1 review
0 helpful votes
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5 stars
January 5, 2023

Items were as shown and arrived on time packaged well

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kenneth,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Guyana
1 review
0 helpful votes
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Always satisfied
January 5, 2023

Shoedazzle has always treated me well. The deals and early access and good delivery. Thank you.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Andrunie,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Georgia
1 review
0 helpful votes
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Love love love
January 5, 2023

I love shoe dazzle. Shoes are nice and pretty much true to size. I will keep ordering from this company.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tarsha,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Minnesota
1 review
0 helpful votes
Follow Cmaria P.
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Ive been a ShoeDazzle customer for many years. I love that when i can afford it, i let the payment go through but when i cant then i can skip the month. I get great quality shoes to add to my collection and they are so very friendly if i need to change anything.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Cmaria,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Ohio
1 review
0 helpful votes
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Bad Quality
January 5, 2023

It didn't come in time and the quality of the boot was not good it rain outside and my feet got Wet.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Moni,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. We would also like to discuss further about our shipping and delivery. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

New York
1 review
0 helpful votes
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I had a great experience as usually. Website is great

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shantay,

We really appreciate the review. We value the comments you made regarding the website and are delighted that you are enjoying your shopping. We look forward to hearing from you in the future!

Best,
Lia

Georgia
1 review
0 helpful votes
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No me enviaron el producto adecuado
January 5, 2023

Pedi un par de botas de mujer en color negro y me entregaron un par de botas para niƱas me mandaron un producto que no pedi

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hola nidia,

Agradecemos que nos haya informado sobre esto y le pedimos disculpas por cualquier inconveniente que haya tenido con su pedido. ¡Lo valoramos como miembro y queremos hacer las cosas bien! Un representante de nuestro Equipo de Servicios para Miembros le enviará un correo electrónico de inmediato.

Mejor,
Ivy

New York
1 review
0 helpful votes
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Was not satisfied
January 5, 2023

I have to reorder my shoes because shoe dazzle mess up my address. Was very disappointed

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Tracy,

Thanks for sending your review! Your feedback about your order and shipping address is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Illinois
1 review
0 helpful votes
Follow Eboni T.
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The free shipping was the worst...no option for pick up NOTHING waitied 12business days for my packages which i think is ridiculous.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Eboni,

It is with great regret that we received your feedback regarding our shipping policy. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Georgia
1 review
0 helpful votes
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Shoe dazzle is the best
January 5, 2023

Very pleased with all of my purchases I have nothing but good things to say about shoe dazzle I will always be a valued and loyal customer thanks for all that u do to provide me with fabulous merchandise

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Telena,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Texas
1 review
0 helpful votes
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My shoedazzle review
January 5, 2023

I like the company. The associates are very customer friendly. They do have a pretty good selection of products. And the company is reputable. I only wish they had more variety, broader sizes, and you didn't have to get on each month to skip, if not wanting to get something, being charged. Other than that good review from me. Note: I only give 4 star reviews cause there is always room for improvement.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nathan,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our selection and VIP program. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Louisiana
1 review
0 helpful votes
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Years later and it's still awesome!
January 5, 2023

I've always had a positive experience with ShoeDazzle. From getting my items to having to return items (only because I bought the wrong size). The only thing I wish is that VIP members could have access to faster shipping without having to pay $15 for it!

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Eboni,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Florida
2 reviews
0 helpful votes
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New boots
January 5, 2023

I love love love my new white boots. Always a great selection!

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Laurie,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and selection! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

New York
1 review
0 helpful votes
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Was making a purchase. I visit the site often, its easy to navigate.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ashly,

We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!

Best regards,
Chad

Illinois
1 review
0 helpful votes
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Very unsatisfied
January 5, 2023

I ordered long extra wide caf boots but they were not wide caf at all and do not fit me.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Clariti,

We are sorry to learn that the item did not meet your expectations. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Texas
1 review
0 helpful votes
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Heels to tall
January 5, 2023

I love the shoes that I received but the heel was taller than I thought. So I haven't been able to wear them

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Eleanor,

We are sorry to learn that the item you got did not meet your expectations. Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Canada
2 reviews
0 helpful votes
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Easiest way to buy shoes
January 5, 2023

It's nice to be able to buy shoes without having to get our of your jammies lol great selection and definitely has something for everyone. The quality is pretty decent the only problem I've had is not being able to try them on which for the most part hasn't been an issue since the sizes are very true. But I have purchased a couple of pairs that were a little narrow for me but it's to be expected considering the circumstances of which I'm purchasing these lol

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sarah,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Virginia
1 review
0 helpful votes
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This site was so easy to use and the boots were great! They looked awesome and just like the pic. They fit my daughter perfectly.

Date of experience: January 5, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Andrea,

Thank you so much for the review. We appreciate the feedback you shared about the website and the items we have and are happy that you are having a great experience. Happy shopping! 

Best,
Lia