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Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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Canada
1 review
0 helpful votes
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Undersized
January 20, 2023

3 pairs of shoes, all undersized. Never happened before. I don't know what happened. I guess I should have picked wide fits.

Date of experience: January 20, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Victoria,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Maryland
1 review
0 helpful votes
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The shipper
January 20, 2023

I never received my package that said was delivered and the company is not responding to my emails

Date of experience: January 20, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Crystal,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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A satisfied customer
January 20, 2023

I ordered for some boots and a dress. It was just as seen in the picture. They are doing a good job.

Date of experience: January 20, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Benedicta,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Canada
1 review
0 helpful votes
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10+
January 20, 2023

It was great and I'm in love with it all I've gotten 4pair of boots from this store. Very happy with it

Date of experience: January 20, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dianne,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Canada
1 review
0 helpful votes
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Love.
January 20, 2023

I've honestly loved every shoe I've gotten from them!

Date of experience: January 20, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Rose,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Canada
1 review
0 helpful votes
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Good Deals
January 20, 2023

I ordered the boots when they were on sale. They arrived sooner than I thought. They are functional, this winter is much colder than usual.

Date of experience: January 20, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Cynthia,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Canada
2 reviews
0 helpful votes
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Winter Wear
January 20, 2023

They don't always have the size/colour for items I like but I'm somewhat satisfied with some of their selections

Date of experience: January 20, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angella,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

North Carolina
1 review
0 helpful votes
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Poor delivery
January 20, 2023

Some how the item was delivered to an old address from 4 years ago. Once the error was identified, the item was out of stock

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Teresa,

It is with great regret that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Texas
1 review
0 helpful votes
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Very upset
January 20, 2023

Y'all will not give me the full amount I paid and I'm very upset about that

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Amber,

Thanks for sending your review! Your feedback is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Florida
2 reviews
0 helpful votes
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Excellent Customer Service
January 20, 2023

My products were delivered before time and in Excellent shape! Shoedazzle impeccable CSR are superior and knowledgeable.

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Andrea,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

California
1 review
0 helpful votes
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Amazing
January 20, 2023

The shoes were amazing! Love the fit and great dupes! Definitely will be buying more!

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dayanaria,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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My Shoe Fetish
January 20, 2023

The easiest way to shop for shoes, boots sandals, joggers. All styles and for every occassion. Also the latest fashion for clothes and accessories. Sizes are spot on. I love the tummy control jeans, they are a perfect fit. Fast shipping. Excellent customer service. Only one issue (good issue)... too many choices.

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Christine,

We are glad you are enjoying our products and shipping process! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

California
1 review
0 helpful votes
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Great.
January 20, 2023

Great. It was the best way to shop and have some very beautiful shoes on sale and I love you what you have and I do plan on ordering more I would suggest anyone that I know to order or set up

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nancy,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Renz

Colorado
1 review
0 helpful votes
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Two Right Foot Boots
January 20, 2023

When the boots arrived I was so excited because I didn't have a pair of black boots. I tried on one boot the right foot and it fit perfectly. So I threw away the grey plastic packaging which the boots came. Two days later I had an appointment I got the boots out of the box when I went to put on my left foot I discovered I had to right foot boots I thought I was going to cry. So I had to change my whole outfit and was late for my appointment I was devastated! Then I had to email my daughter the return label and she lives in a different city for me to return the boots she has printed the label now I am waiting for it to get back to me so I can send them back. I hope they don't say I need another one (label). This has truly been an ordeal for me. I will be truly happy once it has been resolved!

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jacqueline,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Wisconsin
1 review
0 helpful votes
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Supurb
January 20, 2023

Amazing and I really love the shoe's they are so cute and comfy and stylish ty so much shoe dazzle

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kelly,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Dean

Canada
1 review
0 helpful votes
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Amazing
January 20, 2023

I don't wear alot if heels. But I took a chance on these boots and I love them. So do the men ladies. So rock them. And I do. So yes. I love ur shoes and will be a member for yrs to come. Thank u!

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Stephanie,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Dean

Illinois
1 review
0 helpful votes
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Perfect fit!
January 20, 2023

Loved the shoes, and they fit comfortable! Shipping was fast as well.

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Abby,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Dean

California
2 reviews
0 helpful votes
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Great Sales!
January 20, 2023

The shoes are stylish, and the sales are frequent and on current styles. Haven't been disappointed in all my years of membership!

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Belinda,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Ugh
January 20, 2023

The shoes were too small but the next size is too big and the blazer fits weird, it's not evenly proportioned

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Colleen,

We are sorry to hear that you were not satisfied with the item you got. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Canada
1 review
0 helpful votes
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Awesome shoes!
January 20, 2023

Very good experience! Nice, comfy shoes and trendy, makes a big difference.

Date of experience: January 19, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Corina,

We are delighted that you like the styles we offer! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Dean