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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Experience with the ordering was OK it was the shoe that I got. It was too long and it does not fit very well. I do not like the quality other shoe. I do not like the style of the shoe. It looks very very different from where it was on the Internet. Very poor quality. I'm very disappointing and I don't know if I will ever buy another shoe from your company again.
2 shoes were the incorrect size. 1 order was in total incorrect box.
Hello Ambrosia,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
As always, amazing customer service! Thank you for handling my return in lieu so quickly and answering my concerns!
Hello Alisha,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I've purchased two pairs of boots. I've loved both pairs. It's really hard to find over the knee boots that are flats and not heels. Thank you for having them!
Hi Anne,
Thank you for your amazing feedback! We're glad that you love the style of the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
The color (Berry) is beautiful and different. Between a pink and purple, the size is true to size and high boots that fit around my calves perfectly.
Hi Andrea,
Thank you for your wonderful feedback! We're very glad that you love the items that you received. We love being able to provide the products that our members seek and we really appreciate the time you spent sharing your experience. Have a great day!
Best,
Kim
VIP first pair promotion is awesome! Also my order arrived a lot faster then i presumed it would! The boots are comfortable, they look amazing and are very well made. In all, I'm completely satisfied with my purchase!
Hello Amanda,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Have not received my package. Only one pair in the box when I ordered 5
Hello Sharii,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
They feel amazing on my feet i am happy with my purchase thank you so much
Hello Michelle,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The last few times I've ordered shoes it goes to Greenville IN, for shipping and never make it to me. This has happened on 4 different occasions. They keep giving me a credit, but what good is a credit if I never receive my shoes
Hello Renee,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Overall everything is good. Shipping wasn't too bad I suppose considering the time of year although it came in 2 packages which somehow got seperared. So 1 box was delivered when I was home and one I had to pick up.
I put 2 star for quality only cuz the belt I got broke the first time I put it on. Very cheap and not recommended. Not worth hassle of returning I'm thinking
Hello Kristi,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our products and shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I've been a customer for a long time, long before they merged with JUSTFAB.
STYLES & VARIETY: dropped after merger, but has since improved and actually offers more variety in heel heights than ever before.
QUALITY: I still own shoes from before the merger that look good as new. Unfortunately, the product now is more disposable. The soles are thin and some booties split at the seams within a month of light use. The purses are a better quality than the shoes and the clothes are okay too. I think the clothes and bags are well priced but the shoes, based on quality, are overpriced.
STOCK: they never seem to stock enough product in the most popular sizes. I'm extremely busy and can't check weekly or monthly for new styles. They have a "Wish List" option, but even when it's "Back-in-Stock", it's rarely in my size.
MEMBERSHIP: I've considered ending mine, but it has its perks. You get special deals and additional sale markdowns. But the bigger reason for me is that now, unlike prior to the merger, I can use my credits on sale items. I actually spend more money than before but now I don't feel cheated out of the special promotional deals.
OVERALL: I get some pretty nice product from Shoedazzle. I don't know that I'd recommend the membership unless the person can afford paying $50 a month without concern. Is more into fads than a quality product that will last for years.
Hello Beverly,
Thank you for sharing your experience with our VIP program and the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
One pair of shoes is to small & the other pair i didnt even order
Hello Trisha,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right!
Best,
Chad
Love love my boots, Shoedazzle never disappoint. Customer services are phenomenal
Hello Linda,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Just took almost 3.5 weeks to get my order.But I'm happy with my boots. And will give them another chance.
Hello Alex,
Thank you for providing feedback about your experience with the delivery of your order! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.
Best,
Allison
Great customer service
First package was stolen. Very greatful to receive it 2nd shipment...came on time as well
Hello Hiliary,
Thank you for your review. Our Member Services Team will contact you right away to address your concern.
Best,
Renz
I purchased these boots and it was a quick shipping and very easy to order. Love the boots!
Hello Carmella,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Me llegaron hoy en buenas condiciones y me encantaron mis botas super cómoda gracias por el excelente servicio
Hola Melissa,
¡Nos alegra mucho saber que está satisfecho con nuestros productos! ¡Tu reseña significa mucho para nosotros! ¡Estamos muy agradecidos por miembros como usted y esperamos que se quede con nosotros en los próximos años!
Mejor,
Zeth
Both pair of boots fit like a size 9 to big way too big and the jeans way to small. It's terrible
Hello Billie,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Definitely gonna be canceling my membership once my credits are used up. Increase in price is ridiculous for such poor selection. Never a notification when shipped, no tracking numbers ever without extensive digging through website and no notification of delivery ever. So done with this mess!
Hello Angie,
We regretfully note that we received your feedback regarding the prices that we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I've purchased many pairs of boots for friends for Christmas and the last pair of boots I purchased for me, along with the white pair of fuzzy boots, the boots that had the sparkle was defected. The sparkle started peeling off and I only wore the boots once. I am now fixing to get with shoe dazzle to see how they want to handle this. Thank you!
Hello Debbie,
Thank you for taking the time to leave a review. Your feedback about the quality of our products is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christa,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our shoe. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad