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business logo of Shoedazzle

Shoedazzle

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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How would you rate Shoedazzle?
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

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229
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Maryland
1 review
0 helpful votes
Follow Zainab J.
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Ordering process was simple and delivery was very fast. I received every updates regarding the delivery process

Date of experience: February 1, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Zainab,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Texas
3 reviews
0 helpful votes
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Fabudazzle
February 1, 2023

I love shopping here! I love the unique styles & the amazing VIP deals. Definitely my go to shoe shop.

Date of experience: February 1, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Talibuh,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a wonderful day!

Best,
Mary

Minnesota
1 review
0 helpful votes
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Shoes exchanged
February 1, 2023

Great customer service. I ordered a 7.5 wildcalf boots and I wanted to exchange to a standard. The process went well.

Date of experience: February 1, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Maisee,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

New York
1 review
0 helpful votes
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Ms
February 1, 2023

Excellent Im happy and satisfaction I continue shop

Date of experience: February 1, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Maria,

We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Texas
1 review
0 helpful votes
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Love my new boots!
February 1, 2023

I picked out a beautiful pair of saddle brown boots with a gold chain accent at the ankle. I LOVE them! Beautiful and comfortable. The transaction was simple, just a couple of clicks and my boots arrived earlier than predicted. I really couldn't ask for better!

Date of experience: February 1, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ruth,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Canada
1 review
0 helpful votes
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Gor exactly what I ordered, product was exceptional and very happy and satisfied with my order..

Date of experience: February 1, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kimberley,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

New Jersey
1 review
0 helpful votes
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The price was great, they fix perfect
February 1, 2023

Ad I said pricing and size are good, and I recommend it to others.

Date of experience: February 1, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Rhuddene,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Canada
1 review
0 helpful votes
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Highly Satisfied
February 1, 2023

Discovering Shoedazzle is one experience I am excited about. I have been a customer over two years, and I have never been disappointed, especially with joining the VIP package. The shoes are quite affordable and not a bad quality in correlation to price. With the VIP, i also get to get amazing rewards and amazing discounts. Delivery services are also top-notch. It's a win, win with shoe dazzle!

Date of experience: February 1, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Precious,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Missouri
3 reviews
0 helpful votes
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Shoes
February 1, 2023

I love my shoes true to size and they look great on me :)

Date of experience: February 1, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shawana,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Massachusetts
4 reviews
0 helpful votes
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The best
February 1, 2023

Shoe dazzle has always been my number one online shopping for shoes.I love every pair I have brought so far.

Date of experience: February 1, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Gloria,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

North Carolina
1 review
0 helpful votes
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I tried to cancel several times
January 31, 2023

I called to cancel my subscription several times and it is still taking from my account.

Date of experience: January 31, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Andrea,

We regretfully note that we received your feedback regarding your VIP account. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Maryland
1 review
0 helpful votes
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Love the shoes
January 29, 2023

The site is great to navigate. I love shoes so this gives me affordable options that are stylish!

Date of experience: January 28, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ashleigh,

Thank you for the feedback We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Oregon
5 reviews
1 helpful vote
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Boots
January 28, 2023

Wow, these boots are great just what i expected thankyou shoedazzle~

Date of experience: January 28, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Cynthia,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products.

Best,
Mary

Canada
1 review
0 helpful votes
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Loved it
January 28, 2023

My experience was wonderful. Order came super quick.

Date of experience: January 28, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Chaddae,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! Hope to hear more from you in the future!

Best,
Mary

Ohio
2 reviews
0 helpful votes
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Fabulous
January 27, 2023

I always get my shipment on time no trouble. And if and when I do they always fix it. My favorite shoe store

Date of experience: January 27, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Laneda,

We are glad you are enjoying our products and shipping process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
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Poor customer service
January 26, 2023

I kept skipping months but they still charged me. After many charges I left my subscription.
I also found that representatives answering their phones were definitely not very proficient in English. They couldn't understand me and I found it difficult to understand them.

Date of experience: January 26, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Karen,

Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away. 

Best,
Renz

Washington
2 reviews
0 helpful votes
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Love my new shoes
January 25, 2023

Love my shoes love the quality and they are very true to size

Date of experience: January 24, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Chris,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

North Carolina
1 review
0 helpful votes
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Website
January 24, 2023

My experience with the website was great. It was very user friendly and the navigation of the different type of shoes are easy to get to as well.

Date of experience: January 24, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Bonita,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!    

Best,
Renz

North Carolina
1 review
0 helpful votes
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Very very unpleasant experience.
January 23, 2023

I ordered a two pair of boot and they gave me a date they were supposed to arrived. Then I check for an update bc I didn't get them. And they changed the date. The date came and no boots. Checked again and again they changed the date! Thill this point I have not gotten my boots and it's been 3 weeks!

Date of experience: January 23, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Adriana,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Michigan
1 review
0 helpful votes
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Always great!
January 23, 2023

All of my shoes are adorable and fit great as always! The thing I love most about shoedazzle is my size is always consistent :)

Date of experience: January 23, 2023
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angelina,

Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth