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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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Style offerings and quality is not what I usually view and purchase. Fast fashion is not my style.
Shipping is somewhat speedy and the two times I have had to exchange an item, process was painless.
Reviews are very helpful for quality and fit concerns. In all, I would prefer selections that include a more sophisticated style, not cheap.
Hello Erin,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
Ordered two pairs of boots first time buying from shoedazzle. Received one pair and the other I still haven't received, I called and a representative said I haven't waited long enough and that I should get my package soon. I've tracked it and it says awaiting carrier pickup since January 3rd it's now January 19th at 11pm at night. Will be calling in morning and never purchasing from sight again. 1st pair of boots were ok cheap material and very uncomfortable If the "leather" is against my skin.
Hello Amber,
Thank you for your honest review. We appreciate the feedback you shared regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I'm undecided at the moment...the buying/ordering experience was super easy, and I received my items extremely fast. Sadly only 1 pair fit, out of the 4 boots that I purchased. No ones fault, it happens...but the return process was a tad extensive. First locating the return tab, then there was a mix up and very little explanation on Shoe dazzles part, which led to 2 different online chats with them. Fortunately both chat agents were friendly, and helpful.
I long returned my 3 pairs of shoes, still awaiting confirmation and my refund. Hopefully that goes smoothly. Overall I like Shoe Dazzle. I hope to try them again soon.
Hello Angel,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with products and services. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
The boots were not returnable. Wow. Wow, now I can't even submit my dislike. Or never again
Hello Brenda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Called And Let Them Know I Never Received My Package, Here It Is A Week Later & I Still Haven't Heard Anything Back Nor Received A Refund, A Credit NOTHING!
Hello Alexius,
We regretfully note that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I always have a great experience with shoe dazzle I am never disappointed.
Hello Abbiegaile,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I bought two pairs of shoes, I sent them both back due to them not fitting the very next day.I received a refund for one pair but not the other. They literally were shipped back together in the same box, so there's no way they didn't receive the second pair. Never again, that's bad business!
Hello Madria,
Thank you for your feedback. Our Member Services Team will contact you right away to address your refund concern.
Best,
Renz
Many styles to choose from. Also I wear a size 12 women's, not always easy to find. Shoe Dazzle Carrie's size 12. Many cute styles to choose from.
Hello Maryann,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
I have been a ShoeDazzle VIP Member for about a year now and I still love all of the boots and shoes that I have been able to purchase at a lower price. I love the sales - they are epic (even when shopping in Canadian Dollars!). The boots, shoes, purses, clothing are also great for gifts. My only small complaint is the lack of Plus Size Clothing. There are some but more would be much better!
Hello Catherine,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
Hello Irene,
We are glad you are enjoying our products and delivery timeframe! We are also happy your items are a perfect fit! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
It was pleasant everything came on time my order was right and I'm very happy with the results
I didn't like because I pay for my purchase and today they charge me with more $49.00 dollars what that all about?
Hello Generosa,
Thank you for taking the time to leave a review and your feedback about the charge that you got is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Came on time and boots fits perfectly!
Can't wait to shop some more!
Hello Jemalyn,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
My boots were very comfortable I would definitely buy more shoes from there
Hello Bethann,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I placed a order for 4 pieces for an amount of $75, later I request a return of a piece due to it didn't fits and they apply a refund for $10 and applied a new charge for $49. That is the worst experience. I wii not purchase anymore
Hello Yris,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The boots I ordered are beautiful. I receive compliments every time I wear them.
Hello Tina,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The calf size in the boots are too small. If I purchase boots outside of this site I have a regular calf size but here I need a wide of calf. My issue is sometimes I buy stuff and don't try it in for months at a time.
Hello Ashley,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Easy shopping experience as always. Shoes were packaged carefully and economically. Shipping was slow but that was not the company's fault. Ordered 12/29/2022 and received 1/10/2023
Hello Kanesha,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
The I love them but they needed to be a 11 wide are 12, could you tell me how to exchange them for a different boot?
Hello Barbara,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hola Eduardo,
¡Estamos encantados de saber que tuvo una gran experiencia de compra con nosotros! Siempre nos aseguramos de brindarle una experiencia de compra perfecta posible. ¡Qué tengas un lindo día!
Mejor,
Dean