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Shoebacca

3.8

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Shoebacca Reviews Summary

Shoebacca has a rating of 3.8 stars from 7,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 4th among Shoes sites.

service
772
value
1,632
shipping
1,637
quality
5,943
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32,764 reviews

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North Carolina
1 review
0 helpful votes
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Everything as planned
May 2, 2023

Everything went as planned. Awesome selection of shoes! Will definitely will be coming back for my next se.

Date of experience: May 1, 2023
Illinois
1 review
0 helpful votes
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Best shoes ever
May 1, 2023

Fast n easy to use and came perfect. Shipped fast and in love

Date of experience: May 1, 2023
Washington
1 review
0 helpful votes
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First time buyer
May 1, 2023

This was my first time ordering from shoebacca so wasn't sure what to expect. Everything went well, no problems with delivery and the price of the shoes was great.

Date of experience: May 1, 2023
California
1 review
0 helpful votes
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Love these.
May 1, 2023

It was easy to find what I was looking for. They shipped and arrived fast and easy.

Date of experience: May 1, 2023
Louisiana
1 review
0 helpful votes
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Excellent
May 1, 2023

Super fast service + great price = high satisfaction

Date of experience: May 1, 2023
Minnesota
2 reviews
0 helpful votes
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Found the item I was looking for at a good price. Order process was easy and received my order very quickly!

Date of experience: May 1, 2023
Arizona
1 review
0 helpful votes
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I found exactly what I needed for an upcoming trip. The service was excellent and I received my order promptly.

Date of experience: May 1, 2023
Washington
1 review
0 helpful votes
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Good job
May 1, 2023

I use them al the time, and they are great price and service

Date of experience: May 1, 2023
North Carolina
1 review
0 helpful votes
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Highly disappointed..
May 31, 2023

Purchased 3 pairs of name brand shoes, they arrived very quickly. One pair already had a tear in the tongue but it could be easily hidden but i couldn't get over the fact that the third pair i purchased came packaged with TWO LEFT SHOES.
I dont even know how that happens.

Date of experience: May 1, 2023
Texas
2 reviews
0 helpful votes
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Great prices fast shipping
May 1, 2023

Great prices, good selection. The only issue I had was i did not receive a confirmation when the item was shipped or a tracking number. That being said the item did arrive quickly, so a minor issue.

Date of experience: May 1, 2023
Pennsylvania
1 review
0 helpful votes
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Cust review
May 31, 2023

Selection process for purchase was easy. Tracking and shipment was not as thorough. Shipping and tracking alerts would be great if available.

Date of experience: May 1, 2023
Michigan
1 review
1 helpful vote
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No shipping updates
May 1, 2023

The actual purchase from the website was very smooth. I received an order confirmation through email, but never received any shipping notifications or follow-ups after that. It was very hard to get any sort of update on my order after that because I did not have an account and made the purchase as a "guest". The order itself and product was great. The communication was lacking a little.

Date of experience: May 1, 2023
New York
1 review
1 helpful vote
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Great Price great service
May 1, 2023

Arrived quickly and were just as described. I will shop here again

Date of experience: April 30, 2023
Georgia
1 review
1 helpful vote
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Could have been better
May 1, 2023

Good product. But I needed to change my shipping address and it was impossible. Can't understand that and I wasn't sure I was going to get them delivered.

Date of experience: April 30, 2023
Virginia
1 review
0 helpful votes
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Walking shoes
April 30, 2023
Updated review

Thanks.have bought from you before. Always a good product! Thank you!

Date of experience: April 30, 2023

Easy to use site!
November 17, 2022
Previous review

Easy to use site!

Date of experience: November 17, 2022
Arkansas
1 review
0 helpful votes
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Experience with Shoebacca
April 30, 2023

Excellent overall experience! Fast shipping! Show exactly as they were described.

Date of experience: April 30, 2023
California
1 review
0 helpful votes
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Poor Communication
May 30, 2023

Only emails received are initial purchase confirmation and emails specially in response to me calling customer service. Shipping confirmation/tracking information is not emailed nor is it on the order management portal. Customer service on the phone is competent but it typically takes awhile for them to understand the issue. During my 15 minute call yesterday with customer service asking about the status of a refund on a return that was delivered back over two weeks ago, customer service agent called me "sir" even though I am not a man.

Date of experience: April 29, 2023
California
1 review
0 helpful votes
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Worst experience ever
May 29, 2023

I was sent the wrong color item. It seems that the color advertised is not available. In that case the picture of the item should be changed to the one you have in stock. Not false advertise it.

Date of experience: April 29, 2023
Texas
1 review
0 helpful votes
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.
April 29, 2023

...

Date of experience: April 29, 2023
Illinois
1 review
0 helpful votes
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Women's Harley boots
April 29, 2023

Just as described. Great price, I will definitely be back.

Date of experience: April 29, 2023

From the business

The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.


shoebacca.com
Founded in 2002
Irving, TX, United States
+38
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