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Shoebacca

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Shoebacca Reviews Summary

Shoebacca has a rating of 3.8 stars from 7,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 4th among Shoes sites.

service
772
value
1,632
shipping
1,637
quality
5,943
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32,764 reviews

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Texas
1 review
0 helpful votes
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Difficult Return process
March 14, 2022

Since I didn't register and checked out as a guest, there was no way to start my return online like other websites. I was directed to send an email to customer service and 24-36 hours later they'd get back to me with info, return label, etc. I'd suggest making the returns a bit easier like most other websites.

Date of experience: March 14, 2022
New York
1 review
0 helpful votes
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Great price and quick shipping!
March 14, 2022

Great price and fast shipping. No problems. Great experience!

Date of experience: March 14, 2022
Pennsylvania
1 review
0 helpful votes
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Prompt
March 14, 2022

Was very prompt and very helpful when I called about their coupon for first order placed. Receive the credit in a few days

Date of experience: March 14, 2022
Costa Rica
1 review
0 helpful votes
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Great value and fast shipping
March 14, 2022

I needed some basketball shoes at an affordable price and after searching the internet, I landed on Shoebacca. The shoes fit well and I can't wait to use them on the court.

Date of experience: March 14, 2022
District of Columbia
1 review
0 helpful votes
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Beautiful sandals great value
March 14, 2022

Very fast shipping. Love the sandals! Will definitely buy from again.

Date of experience: March 14, 2022
Arizona
1 review
0 helpful votes
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Great shoes
March 14, 2022

Order came in just what I bought. On time just like advertised. Great experience

Date of experience: March 13, 2022
Ohio
1 review
0 helpful votes
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Not what I was looking for.
April 13, 2022

I was looking for a shoe with support... unfortunately the shoes I bought are very uncomfortable with no cushioning.

Date of experience: March 13, 2022
California
1 review
0 helpful votes
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This is not my first time shopping at shoebacca, and it sure will not be my last. When I find something I like at shoebacca, the whole process of buying to delivering is a breeze. Delivery is always quick, and traceable. Will recommend shoebacca to anyone!

Date of experience: March 13, 2022
New York
1 review
0 helpful votes
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Always happy repeat customer
March 13, 2022

Great prices... Great delivery. I have ordered several times and have always been happy with the product and service.

Date of experience: March 13, 2022
Missouri
1 review
0 helpful votes
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Quick service and price
March 13, 2022

The shoes came in quick. A+++ service. The prices were cheaper than other places

Date of experience: March 12, 2022
Georgia
1 review
0 helpful votes
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No way to make a return
April 12, 2022

I can't find my order in my customer record. I don't like the shoes and want to return them. No way to do so.

Date of experience: March 12, 2022
Virginia
1 review
0 helpful votes
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I'm in love with the shoes I ordered from Shoebacca. They are the same pair I had before just new. They were packaged like I went into the store and picked them out first hand. Shipping was fast, and easy to track.

Date of experience: March 12, 2022
District of Columbia
1 review
0 helpful votes
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Wonderful
March 13, 2022

Everything was real good shipping was so fast and check out was real fast and easy

Date of experience: March 12, 2022
California
1 review
0 helpful votes
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Came fast
March 13, 2022

Nice. Shoes came fast. Box got wet as they delivered to mailbox but not the sellers fault.

Date of experience: March 12, 2022
Missouri
1 review
0 helpful votes
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Addias
March 12, 2022

Very good experience. Shoes were competitively priced, good shipping and quick arrival of correct product. Love them, thank you!

Date of experience: March 12, 2022
California
1 review
0 helpful votes
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Thanks!
March 11, 2022

Great service thanks thank you thankful I love you thanks thank you

Date of experience: March 11, 2022
Texas
1 review
0 helpful votes
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Great and fast service
March 11, 2022

Great service, really fast, shipped within half a day of ordering

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Date of experience: March 10, 2022
Utah
1 review
0 helpful votes
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Order
April 9, 2022

This has been the worst on line experience.
I got the shoes yes but again the wrong size.
But I do not want to deal with the head ache of having to return the items and waiting for the credit and then replacing an order. I have never placed an on line order and had to do that. It's more money spent in time and gas then the purchase of the shoes.
It's very disappointing that I now have 2 different pairs of shoes that can not be used because the wrong size was sent to me and I have spent money on them.

Date of experience: March 10, 2022
Connecticut
1 review
0 helpful votes
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Great boots, great shipping
March 10, 2022

Order arrived in perfect condition, a week before it was due to arrive. Great price, couldn't be beaten & boots seem to be the real deal.

Date of experience: March 10, 2022
Vermont
1 review
0 helpful votes
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Fantastic!
March 10, 2022

The only place I could find certain work boots for my guy. Shipping was in a blink, packaged well. I definitely recommend shopping here.

Date of experience: March 10, 2022

From the business

The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.


shoebacca.com
Founded in 2002
Irving, TX, United States
+38
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