Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shoebacca

Shoebacca

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Shoebacca?
grey stargrey stargrey stargrey stargrey star

Shoebacca Reviews Summary

Shoebacca has a rating of 3.8 stars from 7,459 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 4th among Shoes sites.

service
772
value
1,632
shipping
1,637
quality
5,943
This company does not typically respond to reviews

Instant Feedback

32,764 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Dingleberry B.
Unfollow Dingleberry B.
Share Review
Report Review

Good shoes
March 30, 2022

Diadora makes good shoes that are comfy and fit well.

Date of experience: March 30, 2022
Illinois
1 review
0 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

Nice value
March 30, 2022

Shipping was fairly quick. I had paid for the same athletic shoes at a stores and paid over thirty dollars more, I enjoy the option of purchasing a second pair at a more reasonable price.

Date of experience: March 30, 2022
Colorado
1 review
0 helpful votes
Follow Roxanne R.
Unfollow Roxanne R.
Share Review
Report Review

Love my shoe
March 29, 2022

Fit perfectly size 9. Very comfortable love the designs all over the shoe

Date of experience: March 29, 2022
Texas
1 review
0 helpful votes
Follow Tera T.
Unfollow Tera T.
Share Review
Report Review

Love my new boots!
March 29, 2022

Love my new Dan Post boots! They arrived quickly just as expected! Will order again!

Date of experience: March 28, 2022
Florida
1 review
0 helpful votes
Follow Jay V.
Unfollow Jay V.
Share Review
Report Review

Fast shipping!
March 29, 2022

Got it at cheap price and check out was easy and fast shipping.

Date of experience: March 28, 2022
Ohio
1 review
0 helpful votes
Follow Heather O.
Unfollow Heather O.
Share Review
Report Review

Great Purchase!
March 28, 2022

I ordered shoes for my mom and she loves them. They came on time and exactly what I ordered. The box was a little busted, but it was fine for what we needed.

Date of experience: March 28, 2022
Utah
1 review
0 helpful votes
Follow Lisa P.
Unfollow Lisa P.
Share Review
Report Review

Great Customer Service!
March 28, 2022

I loved the shoes I ordered but they were too small. I had a great experience with the Shoebacca Customer Service team & got the shoes returned with no hassle!

Date of experience: March 28, 2022
Maine
1 review
0 helpful votes
Follow Venise J.
Unfollow Venise J.
Share Review
Report Review

Shoes
March 28, 2022

I received my order in a timely manner and the shoes are just as expected

Date of experience: March 27, 2022
Illinois
2 reviews
0 helpful votes
Follow patrick C.
Unfollow patrick C.
Share Review
Report Review

Bad Experience
April 27, 2022

Where's the packing slip and info if I had to return. Thank gosh I didn't but I didn't understandstand, this is too much probably won't order again,

Date of experience: March 27, 2022
New York
1 review
0 helpful votes
Follow B J.
Unfollow B J.
Share Review
Report Review

Received our order on 2 pairs of shoes (1 for me, 1 for my kid). Everything was smooth and easy. Best prices I could find on the shoes I bought. No complaints.

Date of experience: March 27, 2022
Georgia
2 reviews
0 helpful votes
Follow Michael Y.
Unfollow Michael Y.
Share Review
Report Review

Love em
March 27, 2022

Shoes arrived quickly and as described. The size to actual size thing was very helpful as both pair fit perfectly and they're two different sizes. I will buy again.

Date of experience: March 27, 2022
Idaho
1 review
0 helpful votes
Follow Kaitlyn B.
Unfollow Kaitlyn B.
Share Review
Report Review

I got my shoes and they are as ordered. However, shopping on the website was difficult and tracking my order was impossible. After ordering and creating an account, my order never synced with my account. Every time I tried to teack my order, it brought my to my account page where it said "no orders". When I looked up the order on an incognito page, it showed shipped but didn't have tracking info. When I went through numerous hoops and obstacles to finally find a tracking number, it didn't say which carrier had it. After I finally tracked my order, it said it was going to be late. Shoebacca sent a follow up email saying it had been delivered, but no tracking info still, and I knew the order was not delivered. It finally got delivered. But what a terrible experience!

Date of experience: March 27, 2022
Illinois
3 reviews
5 helpful votes
Follow Jason A.
Unfollow Jason A.
Share Review
Report Review

Always Fast Shipping
March 27, 2022

I really appreciate the discounts at Shoebacca. I have never had an issue with orders. However, this last time, the box with two pair of shoes inside arrived untaped and open, getting the shoe boxes on the inside wet. This is probably due to a poor tape job, but it could also be at the fault of the delivery service. Also, I live in a big city, and unfortunately, package theft is an issue here. I wish their boxes were nondescript, sans logo.

Date of experience: March 27, 2022
North Carolina
1 review
0 helpful votes
Follow Pam Z.
Unfollow Pam Z.
Share Review
Report Review

Love my new Sperry's. A little snug at first, but very comfortable after wearing around the house a bit.

Date of experience: March 27, 2022
Virginia
1 review
0 helpful votes
Follow Donna P.
Unfollow Donna P.
Share Review
Report Review

+
March 27, 2022

Nice shirts for a good price. Would order from again.

Date of experience: March 26, 2022
Florida
2 reviews
0 helpful votes
Follow Petra A.
Unfollow Petra A.
Share Review
Report Review

Loved the boots
March 27, 2022

I received my boots quickly and they were beautiful

Date of experience: March 26, 2022
Ohio
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

50-50
March 26, 2022

The shoes were priced well and the delivery was fast.
The downside to these shoes is the padding is way too thin and not very comfortable.

Date of experience: March 26, 2022
Kentucky
1 review
0 helpful votes
Follow Laura A.
Unfollow Laura A.
Share Review
Report Review

Beautiful shoes
March 26, 2022

I got my shoes quickly and they're beautiful. Thank you for the great service.

Date of experience: March 26, 2022
Texas
1 review
0 helpful votes
Follow Deborah I.
Unfollow Deborah I.
Share Review
Report Review

Fast shipping!
March 26, 2022

Received my shoes fast. Also, I am enjoying them. They are so comfortable.

Date of experience: March 25, 2022
Michigan
1 review
0 helpful votes
Follow Heather K.
Unfollow Heather K.
Share Review
Report Review

Great
March 26, 2022

Great fit and the color is wonderful. These are my favorite shoes of all times

Date of experience: March 25, 2022

From the business

The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.


shoebacca.com
Founded in 2002
Irving, TX, United States
+38
See all photos