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ShirleysDress

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ShirleysDress

3.7
shirleysdress.com

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ShirleysDress Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and affordability of their dresses, often highlighting satisfaction with the products received. Positive sentiments frequently mention excellent customer service and timely deliveries. However, significant concerns arise regarding order fulfillment delays, sizing issues, and inadequate responses from customer support, particularly in cases of returns or exchanges. While some customers express a willingness to reorder due to positive experiences, others report frustration over communication barriers and unresolved complaints, indicating a need for improvement in customer service consistency and order management.

This summary is generated by AI, based on text from customer reviews

service
31
value
30
shipping
31
returns
26
quality
31

We monitor reviews for authenticity

India
2 reviews
21 helpful votes
Follow Linda R.
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This is definitely one website, which comes with the best of dresses collection and quite low priced as well. Also one point which I will not fail to mention is the quality of the product you get here. You can close your eyes and buy dresses from here. I have been shopping from this website for just a few months but so far, I did not get any clothes, which fell under expectation. I did not know the custom size dress would end up being so perfectly fitting for me while the delivery of the dress hardly took me merely 15 days time span. This has become my favorite dresses shopping website, because I have so far never come across any website, which would cost me this less, but sell me such great and quality made products.

Very reliable dresses you get at Shirleys' Dresses and reliable company at the same time. I say this because, I had to get one of my clothes exchanged and they ended up doing it soon.
Excellent people at the customer care section, patient and ready to assist, anytime of the day!
Overall, I am satisfied and love shopping from Shirley's Dresses.

Date of experience: October 28, 2014
California
1 review
12 helpful votes
Follow abby W.
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This is a very good company. Great quality and very good customer service.The ordering process and receiving were as easy as rolling off a log, accurate and I am very happy with the whole transaction. Will visit this site again.

Date of experience: October 23, 2014
India
1 review
12 helpful votes
Follow Molly H.
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Shirleys Dresses you guys have done an excellent job! The cocktail dress was exactly what I was searching for. It took me nearly a month to hunt online and I stumbled upon you guys! Lovely collection, perfect and the stuff is just as they portray on the website.
I felt so amazingly beautiful and my skin glowed. The beads and sequence were perfect not too much neither too less, just exactly what I was hunting for. I am glad I have come across this exceptionally superb website where the stuff is so gorgeous, you simply cannot move ahead without purchasing one dress at the minimum. But the price I must admit is one factor which keeps me coming back to Shirleys Dresses.

Very cheap and affordable and the stuff is amazing. I have stopped shopping for dresses from any other online store apart from Shirleys Dresses. I will definitely recommend it for everyone whatever your demand it you get it all fulfilled in the best of ways at Shirleys Dresses.

Date of experience: October 22, 2014
India
1 review
13 helpful votes
Follow Sharon R.
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Since the time I have come across Shirleys Dresses, I am a fan of this website. I think I have recommended about it to every one of my friends and my cousins, I am equally impressed with the great customer service they have, making sure that the customer's queries are solved. I was a bit scared about the delivery of the Dress as I had to wear it for my Graduation Day, but they were right as it received on the date they had promised me it would. I only recommend when I am 100% satisfied with the product and with Shirley's Dresses, there is no turning back. It will satisfy you under every ground. Trusted and a must visit website for women!

Tip: DO look through the sale section. Reliable and great collection!

Date of experience: October 20, 2014
India
2 reviews
33 helpful votes
Follow Anna L.
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Looked stunning in my new bridesmaid crème dress from Shirleys Desses. They fitiing was just apt and the cutest part were the little beads which looked flawless. At such a cheap rate I got a beautiful dress I am now planning to get this long flowing Maxi Dress under the cheap rate category. Do check their stocks and grab it before its gone. Shirley dresses are so reasonable and cheap that the stocks literally get over and you have to wait at times for the new stock to be sent to you. This is why I suggest you to keep track as they keep blessing us with news dresses every week. From color to the bead work, I am in loveee with the new dress, pretty close to the picture shown in the website.
The customer service line is always ready to assist you and highly attentive I must admit. I am really impressed with their courtesy and thoughtfulness as my dress got a bit late in coming but they made sure to keep calling me from time to time and informed me when it would reach my doorstep. Lovely experience definitely. Expect great dresses and fashionable ones, but at the least expected prices! Affordable, great quality!

Date of experience: October 19, 2014
India
1 review
12 helpful votes
Follow Sara D.
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10/16/14
October 17, 2014

10/16/14
The pattern and designs are exactly what I saw in the picture. I am not too keen on getting things online, especially dresses as my friends have always had disappointments. However, when I came across this super great sale at Shirely's dress website, I simply did not want to miss it. Such a beautiful subtle dress at such a pocket friendly price. In fact, many of the dresses here are very much affordable. I must say the dress when arrived did in fact worked more than what I expected. I was expecting some defects or something must have been wrong somewhere with the dresses but no not a minute of disappointment.
It looks so much close in fact so much like the picture. With this experience at Shirley's dress.com, how can I not come in to shop again? The rates are super affordable and i am going to recommend this to my cousins as well. Some great occasions are about to knock our door and we have plenty of choices to browse through and decide on! Sooo excited thanks Shirlys Dresses for making me look and feel beautiful!

Date of experience: October 17, 2014
Florida
1 review
17 helpful votes
Follow Sarah C.
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Let me talk a little bit about the experience that I had with shirleys dress… I was shopping for bridesmaids dresses for my wedding. I liked these pretty strapless dresses that they had so I went ahead and ordered 5 of them, all with different measurements for each of my bridesmaids… I did this with a little doubt but they managed to surpass every last one of my expectations. They showed up at my doorstep fast and they all were tailored perfectly. I couldn't believe it but boy was I happy! In addition, the dresses themselves were gorgeous and no one could believe that we got them online, they were just so pretty and extremely well-made. I can easily say that never will I EVER shop online anywhere else besides this site! I have never received such phenomenal customer service, I really wish that I wish I would of found them sooner. It would of saved me a lot of previous stress.

Date of experience: October 15, 2014
India
1 review
16 helpful votes
Follow Shalley B.
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I ordered 4 bridesmaid dresses from this site, and was amazed at the speed that they were delivered. The sizes were perfect and the dresses were beautiful. The girls looked stunning in those dresses. The workmanship and the embellishments were so good. The best part about the dresses was that we didn't have to spend a fortune buying them. They were priced very reasonable. I wish I had found this site earlier for my other wedding shopping, I would have saved so much money and time. But now, I have decided that I will shop for my dresses and accessasories from shirleydress.com only.

Date of experience: October 15, 2014

From the business

Shirleys'sDress is a global online retail company that delivers women's dresses directly to consumers around the world. Founded in 2003, Shirley'sDress has offered customers a convenient way to shop for a wide selection of dresses at attractive prices.
Shirley'sDress offers dresses in the three core categories of wedding dresses, wedding party dresses, occasion dresses.
Shirley'sDress's innovative data-driven business model allows itself to offer customized dresses, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.


shirleysdress.com
Beijing, China, China