ShinDigzReviews 205

I ordered cards in May and never received the product! How can a company live with themselves when they know they are scamming people! Shame on you, Shindigz! DO NOT ORDER FROM THIS COMPANY!

I placed an order with this company on 10/19 and paid extra in shipping because I needed the item in 11 after I placed the order. I sent two emails inquiring on the delivery... no response to either of my emails. Then I sent another email to cancel my order,,, and no response. Then 11/1... the item shipped. I contacted the company again and no response. UPS tried to deliver and I refused the delivery. I will never order from this company again.

I purchased a yard poster that I received and it was blurry! I contacted customer service and another one was sent out but the colors was wrong. I called customer service again and was told I pick that color. I said no look at the original order just to be told very nasty that I did select color. I uploaded pictures to prove that it's not like the original one. I never was compensated for their wrongful actions. Very disappointed in this company!

I needed a poster for my daughter for Homecoming in cheer and ordered one on 10/9/21, paid more for extra shipping so it would come by the following week. Never received the poster and now that I want to get my money back since I never received it, there is no way to contact them. I tried emailing, the live chat (which is always "busy"), and I tried calling which no one ever answers. Horrible!

I ordered 11 Big Heads for senior night. Of the 11, one is so blurry you get dizzy and the other is so dark I'm not sure you can see a face. I called them and forget it. They direct you to do a Live Chat. I did that and was #52 in the queue. After 2 hours of waiting, I get Victoria who tells me to email her pictures of them. I did that. No reply. Live Chat isn't even available all the time. No follow up. Basically there is NO customer service. So mad. Wish I saw all these reviews before I ordered.

I only received 2 items of order **************, I continue to reach and recieve the same response, I need my refund.

I ordered a number of fat heads for a Senior high school team celebration. I gave them over 6 weeks to get the order to me. I understand shipping is taking longer these days. Some items were missing and they were slow to respond to my initial email. I ended up requesting a refund and I got a fraction back. Go somewhere else! This company is not worth dealing with!

I am 100% satisfied with my purchases; ghostly go round animated Halloween prop from ShinDigz, it was very FAST delivery. I love it! I am definitely shopping ShinDigz again.
Satisfied costumer
From Texas,
Yvette H

I ordered and paid for items for our school's Homecoming Dance and the main items have not arrived. A metallic Eiffel Tower and 2-foot light-up letters. I used the form on Contact Us several times with crickets in return. There is no phone number on the website for customer service and when I click on the Online Chat button I get sorry we can not chat due to Covid. I have been a loyal customer for over 10 years but no more. I will use Anderson's from now on.

I did not receive my items until 2 days after my party. I noticed that I had not received any tracking information so I reached out to Shindigz the week before my event and received a response apologizing for my order not being fulfilled due to an error. I was told that the order would be placed on a priority list and shipped the next day. Giving me an arrival date 2 days after the contact (see the attached email). By the time I received the tracking information from UPS the estimated time of arrival changed to 4 days later which was after my event. I was very disappointed and requested a full refund. Now I am not able to get a response from anyone. Unfortunately I was not home to refuse the packages when they arrived via UPS the Monday after my Grandson's birthday party. I will be sending the items back and I am going to have to take further actions with SHINDIGZ to get my money because I refuse to just be ignored and allow them to just keep my money.

I ordered a 12 pack photo booth signs and 3 sets of customized fan faces. Shipping was delayed 2 weeks but the items did arrive 3 days before my event only for me to open the box and find a package of sticks and 3 of the 12 photo booth signs inside the box. The 3 signs were not in any packaging not to mention it's a pack of 12 and not 3. But worst part the customized fan faces I ordered for my mother's birthday are MIA. I have demanded a refund but I have no idea what will happen. I ordered from this vendor about 5 years ago so I trusted this company. I had no idea they took a turn for the worst. Never in my life have I ordered an item and received an empty box! Don't bother!

This has been the WORST experience EVER! Zero access to customer service - no phone number, live chat starts at 30 min wait then bounces to 180 min wait and no one lets me know you've received my email. Your site glitches and fails to upload and there is no way to cancel the order which has not even started processing. DO NOT USE

Despite the negative reviews, after chatting with Karin in customer service, I purchased a Homecoming proposal banner. Order was placed 09/28/21 and received 10/04/21. Great quality and we couldn't be happier. Also chatted with Kate on Facebook and she was very helpful as well. Would definitely order from this company again.

I ordered to motorized center piece turn tables, they looked ok, (no on/off switch_ not a big deal) installed new batteries, the one made a small creek noise and that was it. The other did absolutely nothing! I tried calling them, live chat, and emailing them. No answer whatsoever. I'm about to try and send it back, but God knows if I will get my money back( I have a bad feeling that its gonna be money completely wasted) Do not buy ANYTHING from this company. I've had better luck buying from someone out of their garage. If I could submit this with zero stars, I would. They don't deserve even 1 star.

DO NOT GIVE THESE CROOKS A DIME OF YOUR MONEY! NEVER RECEIVED WHAT I ORDERED FOR MY HUSBANDS PARTY... PAID $22.99 FOR EXPRESS SHIPPING TO HAVE WEEKS GO BY AND ORDER STILL IN "PLACED " STATUS. THEIR CUSTOMER SERVICE IS HORRIBLE AND I WISH I HAD READ REVIEWS BEFORE I GAVE THEM A DIME. THEY ARE SCAMMERS!

Very disappointed, awful customer service, will never order from this place again. I ordered yard signs for a party on July 7th and they just shipped September 12. I emailed their customer service 3 times and got zero responses. I even called and no one picked up. Moral of the story don't order from this place.

The worst company I have ever purchased from. No customer service, No help, No one to talk to. They send boxes with cardboard inside that has nothing to do with your order. Do not use this site.