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SheetMusicPlus has a rating of 1.6 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SheetMusicPlus most frequently mention and customer service. SheetMusicPlus ranks 860th among Music sites.
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I'm a professional musician. Before Amazon, this site may have been the go to place to get sheet music. Your neighborhood music store will also use this site to order your music. I ordered a piece of sheet music recently, and ordered express shipping too because my need was immediate. Never got here. I got an email this week saying that it was returned as undeliverable. They refunded the sheet music price but when I called about being made whole for the shipping, they said pretty much, too bad, not our problem, go chase down the shipper and complain to them. I suspect that they didn't get the addressing right.
Lessons learned: I should've gone with my gut and ordered Amazon even if it wasn't under Prime shipping. I would've at least gotten it. Also, Amazon hands down has much better pricing. Even if you use the publishers' websites, you'll get equal pricing (and prob less shipping) through them. However, if you want to wait forever to get your music, pay over standard shipping prices and chance that it might not get to you, absolutely, go with sheetmusicplus. For me, never again. If I'm going to get screwed over, at least I want it to feel good.
Order two books in September. Never received either books. Supposedly one book was shipped in October but here it is December, still have not received it. I have requested a status update twice but just receive the run around. Very unprofessional company... shop elsewhere.
Received several Black Friday emails from Sheet Music Plus promoting a Black Friday sale offering 15% off your order, 50% off shipping, and a promise of a $10 off coupon for a future order. I followed all the rules ($30 minimum, entered the promotional code) and none of these discounts were reflected in my order. When I reached out to the company I received no explanation and was told to just submit the order as is and they would just adjust the order on their end. I don't believe for a minute that they would actually adjust the order once they got my money, and I thought their response was pretty cavalier, so I just ordered form another site - at a lower price.
Placed an order via their website.
Checked my order status later and found it canceled without any communication or explanation. Contacted them and the rep accused me of being fraudulent, no explanation or justification.
Even though they canceled the order, they did not refund my payment and I had to chase after it.
I do not like being accused of fraud for no reason. Do you?
When I read complaints on this site about their services, i was worried that, I'll get my order or not. But it was miracle I got my order even before the deadline.
NEVER ORDER FROM HERE! I payed, my order never arrived. Tried to contact them afterwards, no answer. Nothing. I want my money back!
STAY AWAY! Toxic webshop!
First very negative experience with an online shop in years. Ordered expensive sheets via Paypal which never arrived. Tried to contact them multiple times but never got any answer. Resulting in a paypal claim. I hope to get my money back.
I don't know why there are complaints about this website, I've been using it for a while now and it's pretty helpful
There a few minor things I'd also like them to change, but nothing is perfect right?
After trying to cancel an unprocessed order very shortly after having sent it they claimed they never received a cancellation and sent the order.
As I live in Europe I would have to send it back at my expense registered mail, not really an option.
Have bought from them before, but after this shambolic experience never again, will buy my music in future from somewhere else.
Update on this review- the business contacted me after receiving my BBB complaint. They offered to refund my money.
While I greatly appreciate this and they appear to care about their customers, I would make sure that you check on the printing options before you buy from their website. I'm struggling with a revised star rating. I originally gave this business one star. I'm now upping it to 3 stars because they did reach out to give me a refund, which is an above average outcome for an original bad experience.
Original review:
WARNING! You can't print music from this website without downloading a plug in which both Chrome and Firefox deemed insecure. I was unable to print out the music I paid for.
There was no warning that a download of a plugin would be required. I recommend using some other sheet music website. This one is a stinker. I've put in a complaint to the BBB.
sheetmusicplus.com is a great source for sheet music, music books, group music, and competition music.
My kids play 3 uncommon instruments and music is not always easy to come by. If you play piano, trumpet, or flute you can find lots of music anywhere! We have had great selections of popular music, music study books, and not-common music/books.
The search engine is good (instrument name) and prices seem to be a $1-$2 less than other sources. Shipping is fast and I LOVE the hard/chipboard mailers that the music comes in so nothing is damaged or torn.
Another plus -- they offer digital music downloads! Instantly download the music you purchased and print it yourself (if you want to print). *Only caveat here -- some competitions will not allow self-printed music so check before you assume it's ok!
A GREAT source for sheet music!
This is a great online shopping experience. Well presented website. Reviews from other users are very helpful. Shipping is prompt and customer service is excellent.
There are previews of most all the music - a page or two of each selection. They sell music for all instruments as well as choral music and instruction books.
Answer: Hi, It's given straight after payment. You receive a confirmation email where you're given a link to your digital library. The download is a printable PDF. I would urge you, if you are getting a transposition, to see that, in the bit you can see, the musical grammar is correct.
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