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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Received my delivery quickly. Such a comfortable bra, no binding or bad fit. Love the feel of it. Thank you. Wish you have it in red or teal. Would buy again for sure.
Shipping took 3 weeks. Helps hold everything in. Don't believe the ads it won't give you that hourglass shape. Ordered the boyshort style, rolls up at the thighs, rolls down in the back at the top. But comfortable.
I was skeptical and even hesitant, until I put them on! How comfortable and wonderfully they felt ON! They stayed in place as promised and I felt confident all day long! Love these so very much!
The straps on the bra have no adjustment capability. They fall off shoulder
Let's help you find your perfect match, Joanne! Exchange is on us! Please send us a DM with your order details and we'll take care of it. Here's the link: http://m.me/shapermint.
The leggings fit but I'm not sure if you could call them "shape wear" as they don't hold my stomach in. They are VERY high waisted which is nice and also have a rubbery like band inside to keep from rolling down. I am petite in height so they were a tad bit long but not too long, the high waist was an issue with my short height. Overall I gave them a four bc of the size
Let's go with a different brand that offers firmer compression, Jill. It's on us! Please send us a DM with your order details so we can work on your free exchange. Here's where: http://m.me/shapermint.
My bra was delivered in good time. Fit was very good - love the extender which adds to my comfort. Would order again.
I had a few issues with sizing and the customer service was beyond amazing. They helped me with replacements and were so amazing. I will forever be a customer & make sure everyone I know buys their shapers from here!
Love the feel but sizing for me is frustrating. I feel like I'm between sizes so it either small or too big..
Don't worry, Grace! We won't stop until you find your perfect match. Exchange is free! Just send us a DM with your order details anytime! Here's the link: http://m.me/shapermint
I had ordered a few bras and I was very pleased to feel that they fit perfectly. I can even take out the pads in the cups to wash them separately and put them back in. It definitely is true to size and I am a 2x! I'll order myself a tank top next time :)
I originally ordered the wrong size leggings. Customer service was quick to help me exchange them, and now that I'm in the right size, I don't want to take these things off! They wear well through work-outs, are easy to dress up and down, and are comfy to sleep in. I've worn them to work and will wear them as a base layer to go snowboarding this weekend. Basically, my one-stop shop bottom-wear.
Although the bra is comfortable, it does not provide enough support for large breasts. DDs
The fabric pills under the arms area.
Thanks for sharing your honest and detailed feedback, Pat! Know that our 100% fit guarantee got you covered. Please send us a DM with your order details here: http://m.me/shapermint so we can make it up to you.
Love my black bali bra! Wish I had white and nude in it. Great support! Best item I have received from shapermint.
I have several pair of leggings, but my black Shapermint is by far the most comfortable pair I own. I am thinking about getting another one in a different color.
Everything live perfectly I am so pleased with how they fit and how they feel and all day long
We got you, Dawn! Our Fit Experts can have it exchanged to what's going to work best for you, absolutely for free! :) Let's talk more about it through this link: http://m.me/shapermint. We'll be waiting! :)
Customer service has been great, replacing bras that I purchased with an alternate they thought I might be more comfortable. I had originally bought 4, and international postage being high, they sent a single replacement for the 4 I did not like. I don't like that one either, so I guess I am done buying bras without being able to try them on in person first.
Oh, no! Please give us a chance to make everything right, Ruth. We always aim to deliver great customer experience, we won't stop til we give what you truly need. Send us a message through this link: http://m.me/shapermint
Fits great! Even came with an extender to make bigger, which is perfect because I'm pregnant!
Not enough support and unfortunately no adjustable shoulder straps.
Hi, Jennifer! Why don't we try a different size to see if that will give you better support? Exchanges are on us so just send your order number to our Facebook Messenger and we'll take care of you. Here's the link http://m.me/shapermint
Love, love, love, love, love, love, love, great shopping experience and love the fit of everything
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Rollings can be prevented by getting the right size or style, Linda. Have them exchanged or free! Send us a DM here: http://m.me/shapermint so we can best assist you.