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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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First time buyer of the everyday bra. It is a nice product, fit is good. My only complaint would be that the bottom band rolls and I'm constantly pulling it down.
Two torn to judge. I received a pair of pants that was too small because the sizing chart was inaccurate when I requested assistance I was ignored so I requested assistance again and then again so I finally received the response which was only a refund so I didn't give a bad review and then ever since then all I get is request for good reviews, daily. I think that's a bit of a stretch. How do you review something you don't know because all you ever did was get a bribe of a refund which was only accurate to get because of a product that you couldn't use because of an inaccurate sizing chart?
Hi, Jamie! So sorry for the emails. You can just click on unsubscribe on any one of them and you won't receive them anymore. But just in case you want to give us another chance, send your waist and hip measurements in inches to us via Facebook Messenger and we'll check which size is the right size for you. Remember, they are true to size by measuring tape, not by clothing size. Here's the link http://m.me/shapermint
My title is wondering when? Because I was ALWAYS wondering when will I ever put on a comfortable bra that don't break Into my skin from the shoulders or under my breast. Wondering when will I ever be able to wear leggings pants that won't roll down. Omg then came the experience to try on the brand Shapermint. I can truly say I'm 52 years old and I have finally found the most comfortable bra and the leggings omg it's a blessing to have Shapermint and I continue to find more garments to wear that make me feel great while I am wearing Shapermint. It's a bit pricey but it's worth it. I'm very happy
Best review we've ever read today, Carolyn! Feels good when we're able to make someone happyyyyy. :) Hey, sign up to our newsletter to get exclusive discounts from us. Just head over to our website: https://shapermint.com/ then scroll down all the way to the bottom right and all you need to do is just to put your email address and hit sign up. Have a great weekend!
I'm enjoying the products I purchased, especially the leggings & bra... I wonder why Shapermint did not put the same "ribbing" on the bra that is on the top of leggings which holds the leggings in place rather than fold down... just a suggestion!
I love the support and the shape I get from this bra. It shapes my top without an underwire! I do wish the straps were a little less flimsy.
Yaaas to comfy bras, Rebecca! Please do know that we have free exchanges, if you feel like having it exchanged just slide us a message anytime through this link: http://m.me/shapermint.
I WISH I HAD SIZED UP ON THE BRAS I PURCHASED. I WENT BY THE SIZING CHART, BUT THE BRAS ARE VERY SNUG. BECAUSE OF THIS, THEY ARE NOT VERY COMFORTABLE. I WILL PROBABLY END UP GIVING THEM TO MY SISTER.
Hi, Tracy! Exchanges are free so just send your order number to us via Facebook Messenger and we'll help you in getting the right size for you. Here's the link http://m.me/shapermint
Well I should have trusted you on sizing. Sometimes x-large ends up being too big. I should have ordered 2-xl. While I'm sure I can wear them to go out, but everyday not so much.
Don't worry, Christine! We can just exchange your order to a different size for free. Send your order number to us via Facebook Messenger so we can help you out. Here's the link http://m.me/shapermint
The customer service team is fast and efficient. Also the exchange process could not be more simple!
Everything from ordering, shipping and the quality of the product was exceptional. The price was reasonable also.
This was my second purchase. Bought one pair then two more since I loved the fit and comfort of the first pair. They wash great and don't lose the shape.
Wearing your undergarments have been one of the best purchases that I've made over the years. No longer do I have marks on my shoulders, or the painful unwire not fitting correctly and rubbing the skin raw around my breast. I have freedom of movement no jiggle or uncomfortable feelings. Thank you.
I received nice product and service on kindly bras. Customer service helped me get correct size and comfort. They were very helpful and knowledgeable
This was my first purchase. I ordered two pair of leggings. I decided to try and exchange one pair for a smaller size. When I contacted them, they said give the one pair to someone else and they would send the smaller size at no cost
I had ordered the tank in a particular size. When I received it and tried it on, it was WAY too small. The customer service from shapermint was so easy and calming to work with about getting it replaced.
I love all the Shapermint leggings. I feel that confidence when I wear them out in public.
The website is easy to order from and everything I have purchased so far is great
The products are excellent, great quality and comfort. The service is also great, very responsive customer service.
Everything I buy is sexy and comfortable! The Shapermint wear gives me a boost of confidence! I love the fact that it is sexy and comfy! I also love that I can send it back if it doesn't fit me! That has never happened to me! The Shapermint size chart is spot on! I will always be a Shapermint customer! My experience has always been awesome! You guys ROCK!
It's an excellent product, good material, resistant, perfect size...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks, Jackie! But perhaps trying a different size can change that. Can you send your order number to us via Facebook Messenger so we can get you a free exchange? Here's the link http://m.me/shapermint