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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I had great help in getting the right size and fit for my needs. Everything went well and I'm very happy. It was my money's worth and more!
I am satisfied with my first experience with Shapermint. The product is exactly as it had been described and I'm happy with my purchase. I was informed of shipping details of my order. I did experience issues with the delivery of my order due to my apartment number not listed on my address. I had to contact them several times until someone got it right.
Kept rolling up very uncomfortable! I will not order from this company!
Your guys/gals rock! You reached or to make sure I was satisfied and was speedy with replacement right away. And with a smile I could hear in the emails! Thanks again!
I like the item, just wish you had a built in bra
I have sewn in cups myself
I didn't receive my shapewear yet and order weeks ahead for my birthday which was February 9
Oh, my! We know how important your birthday is for you, Jeanette. We'll definitely get to the bottom of this okay? Please slide us a DM with your order details through this link: http://m.me/shapermint. We'll be waiting!
Straps are still a little long but it shouldn't be that much of a problem
Shapermint seriously has the best customer service I have seen. This is not a paid advertisement just my personal experience! From a chat to make an exchange to an easy return and purchase question. They are so kind and quick to help. Also the products are great!
I have gotten two bras from you. And they really work for me. So I got the last one for my sister as she has been having issues as well. She really likes it. I will probably get her another for her birthday.
Made it easy to do an exchange. Customer service was great bras are comfortable!
My hubby and I were amazed by the way it not only flatten my stomach but it helped keep my g size breasts in place so happy with my purchase
Fantastic site. It's easy to use and I've found the most comfortable bra I've ever owned through it.
Love my Cami. Very comfortable and I'll definitely be ordering more soon. I'll definitely recommend to friends and family. Very fast shipping and delivery very satisfied.
Very comfortable but not true to size. Thanks to included extension I am able to wear it.
Hello, Gabrielle! If you think you still need to have what you got exchanged feel free to slide us a DM through this link: http://m.me/shapermint
Best bra I have ever worn.
Shipping takes a long time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Oh, no! Allow us to make it right, Mariana. A perfectly fitted shapewear shouldn't roll up! We have Fit Experts and FREE exchanges you can always count on. Slide us a DM with your order details through this link: http://m.me/shapermint