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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Great
Love products
Service
Selection
Way tooo many email notifications- maybe once a week & not every day
Very time i would get on Pinterest i would see this ad. Finally decided to take a chance.so far everything has been good.no complaint.
These bras are so comfortable! I can't even feel them on!
Easy to order, shipped soon after ordering, arrived in good condition. Bra fits well and is very comfortable.
As always, everything is easy to navigate, my purchase went without a hitch, and my shaper got here fast.
The service was quick and efficient. Product arriving in a very reasonable time.
I could live in these leggings! So happy I purchased both the black and navy!
This is a great product. Fits like a dream. This bra is so comfortable I could sleep in it. The ordering process works well and the product was delivered in a timely fashion.
Supportive. Professional friendly timely good service
Although I appreciated the extender, I would not have been able to wear this bra without it. There were not any measurements available to judge
The size needed other than S, M, L, XL... etc. I ordered XL as that is the size I wear in most of my other clothing. I have had shoulder replacement
& the strap on my right side was too big. It slipped off all day. Maybe some kind of adjustment would solve that problem. I loved the material. It was very comfortable.
The bra is definitely not designed for biger cupped individuals. And the underwear could be longer so they don't roll down. But other then that its not bad.
We appreciate your feedback, Alicia. Fret not! Our 100% fit guarantee allows you to exchange to a different size, style or brand for FREE! Send us your order details here: http://m.me/shapermint so we can make it up to you.
I loved all my purchases. Fits well. Holds me in well
I like it, love it, 100% happy. I'm gonna order more products.
I received the wrong coloured leggings and your response was very quick and the ones I wanted were being sent out the same day. Was really expressed. Just love shapement
My first bra was big for my size. You guys send me another one that fits on the cups but the bottom band crumbles up and after a while irritate my skin. It would have been nice to have a wider under strap to stay on its place. That is why I don't use sport bras.
We're with you on this, Marta. :) A different size, style or brand should get you going. Please send us a DM with your order details so we can make it up to you. Here's the link: http://m.me/shapermint.
I love the comfort of the bra, just wish I could adjust the straps. I bought 2 & am going back for 2 more. I really like this bra.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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We're glad to know that you find it comfortable, Linda. Sorry if the straps were too long. Let's get you the best fit! Please send us a DM here: http://m.me/shapermint so we can work on your FREE exchange.