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Shapermint

3.3

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Shapermint Reviews Summary

Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
379
value
366
shipping
389
returns
258
quality
356
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GB
1 review
0 helpful votes
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Transformation!
August 15, 2019

Very comfortable to wear and made a significant difference to the shape of my body. I can now wear clothes again that I hadn't worn for years!
Thank you

Date of experience: August 14, 2019
Canada
1 review
0 helpful votes
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I highly recommend the product and dealing with the company was amazing. Making sure your happy with the product.

Date of experience: August 14, 2019
Texas
1 review
0 helpful votes
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Great
August 15, 2019

One of the order does not keep up as they advertise it. It keep on rolling down the stomach and create rolls around the stomach which cause hard to breathe for after a while.

Date of experience: August 14, 2019
Shapermint R. — Shapermint Rep
over a year old

Hello there, Ney. We're sorry to hear that your shapewear keeps on rolling down. It happens if the size was not right. Let us help you! Please send us a Facebook message with the information on the issue you’re experiencing and the order details, we would love to help you out!

GB
1 review
0 helpful votes
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Glad I bought
August 15, 2019

I needed some hold in my tummy area, these pants are great, soft and comfortable to wear too. Hold you just where you want them to.

Date of experience: August 14, 2019
Missouri
2 reviews
0 helpful votes
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Comfortable
August 15, 2019

You can wear for hours is very comfortable I work long hours. It also stays put, I have bought 3 of them to share with others

Date of experience: August 13, 2019
Louisiana
1 review
0 helpful votes
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Most comfy shaper
August 15, 2019

Love that I can wear my high waist shaper all day long without a care. Shape wear is not just for formals any more!

Date of experience: August 13, 2019
Denise M.
Canada
1 review
0 helpful votes
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Comfortable
August 15, 2019

It's very comfortable, doesn't roll down when I wear it all day. Would by another one!! Also have told alot of friends

Date of experience: August 13, 2019
Texas
1 review
0 helpful votes
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Shapermint
August 15, 2019

After serveral tries I finally got the right order right. The fit was great and i am able to wear it all day without any discomfort.

Date of experience: August 13, 2019
Florida
1 review
0 helpful votes
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I'm more Beautiful because of YOU
August 15, 2019

My first advice, do not mind the negative comments, I am so happy I finally found a shaper that adds more beauty to my soul before my body, so comfort and easy to put on and off, the prices are fair, and the customer service is beyond awesomeness.
The shaper won't take away your real body curves or tighten your breathing, it's an extra skin to my body, oh, and it will help you lose weight too and reshape your waistline (if you are on diet and exercise like Iam) so that's an extra workout for me;)
Also, it's helping me with my back injury enough to give decent support during my long working hours, my trick is buying a one size smaller.
Thank you so much for this amazing product, and thank you for your positive energy that adds up more happiness and joy to my soul.
I Love you Guys...

Date of experience: August 13, 2019
Canada
1 review
0 helpful votes
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Best customer service!
August 15, 2019

I had problems with my purchase. Not only did they replace it immediately but paid shipping to Canada and discounted my next purchase.

Date of experience: August 13, 2019
Germany
1 review
0 helpful votes
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Comfortable
August 15, 2019

I love this shaper: it fits great and it's actually comfortable. It looks like described and fits according to the size chart.

Date of experience: August 13, 2019
GB
1 review
0 helpful votes
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Great service
August 15, 2019

Excellent customer service will buy from this company again they sorted my query without any fuss. Thank you

Date of experience: August 12, 2019
Ohio
1 review
0 helpful votes
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Comfortable and good fit
August 15, 2019

It really is comfortable and the fit is perfect. It makes me look like I have lost a lot of inches.

Date of experience: August 12, 2019
Canada
1 review
1 helpful vote
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Prompt delivery, arrived as stated. Nice, comfortable fit, good fabric. Definitely makes a difference when worn under clothing, it slims quite nicely. Would order the same product again and will recommend this product to my family and friends.

Date of experience: August 11, 2019
Canada
1 review
1 helpful vote
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Absolutely love shapermint
August 12, 2019

Gives us ladies whos got a bit of stubborn back/belly/hip. Etc. Fat a sence of controle and self confidence is better. I know i feel like a million dollars when wearing the higj waisted short shapermint product so i can wear my dresses again and some tighter tops

Date of experience: August 11, 2019
Florida
1 review
1 helpful vote
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Excellent!
August 12, 2019

Fits well and stays in place. I am very satisfied with Shapermunt. I would recommend this to anyone needing some tummy control.

Date of experience: August 11, 2019
Minnesota
1 review
1 helpful vote
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The quality of the product is very good but more importantly feel great wearing them.
I also have to say the best customer service, they are Friendly, knowledgeable and very prompt to get back to you.

There is no reason why you shouldn't try this company, you will love them too.

Date of experience: August 11, 2019
Georgia
1 review
0 helpful votes
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Comfortable
August 13, 2019

Shapermint is exactly what you see! Really comfortable as well. I will be ordering more items soon! Have a wonderful shopping experience.

Date of experience: August 10, 2019
GB
1 review
0 helpful votes
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Great customer service and product. Initially had wrong size but this was quickly resolved at no extra cost to me. 1st class communication and company. Would definitely recommend.

Date of experience: August 10, 2019
Canada
1 review
0 helpful votes
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Not quite what I thought
August 10, 2019

The shaper does pull me in somewhat, but it puts it all on my belly. Soo i look kinda worse than without it.

Date of experience: August 9, 2019
Shapermint R. — Shapermint Rep
over a year old

We appreciate your feedback, Jan! So sorry if it didn't totally live up your expectation. We're here to help! Just send us a private message via our Facebook Page so we can see what's going on.

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


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