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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Very happy with my purchase. Will be placing more orders in a couple of weeks. I'm going to buy for my daughter and daughter-in-law.
Shapermint really delivers on its promise. Smooths and shapes without being uncomfortable. I was surprised at how lightweight these are. They don't roll down, are cheaper than Spanx, and in my opinion, work better than anything else on the market.
First item didn't fit right They offered to replaced with another of a different size. That did the trick! I'm satisfied with their service! They did what the could to make sure I was happy with the product.
Fits true to size. I was very pleased at how it fit. It help everything together and in place. If I need any more Shapewear Shapermint is who I will definitely order from.
Little slow on the shipping but since it has arrived I will be ordering more, plus a camisole. Can't wait to see what is next.
These really smooth you out plus they are comfy and don't ride down. I'd recommend them to anyone wanting a slimmer and firmer look
I am so overly joyed with the product that I recommended to everybody. I appreciate being able to still move around comfortably and the product not rolling down up under rolls or anything else. The bar so comfortable you could almost sleep in it.
I wore my Shapermint all day & night at a wedding. It was very comfortable, yet had enough support to smooth out my shape.
A great company that keeps you informed of the progress of your order. On arrival extremely happy with purchase and wouldn't hesitate to use again.
Ordered based on size chart, do fit. Too tight in breast, loose in the thighs. I can't come up with 100 characters, so I am just typing.
The shaper fits well and is more comfortable than other ones I have purchased. However, it keeps rolling at the top. I tried to return it and the company was only willing to give me $15 for the return when I paid $28. There was a restocking fee. SCAM.
Hi there, Jessie. We're so sorry if your purchase rolled at the top. We understand that you also have concerns about the refund. We'll be glad to look into this and assist you further. Please send your order details via our Facebook page. Thank you.
Thank you for all your help with finding the right swim suit for me, everyone I spoke to was great and service was fantastic!
Does exactly what it is supposed to do
Very pleasantly surprised. I would highly recommend these products.
I thought these looked much too small but soon realised just how far they stretched. Very comfortable on and certainly made a big difference to my shape. Well pleased.
This is one of the best customer service deals I've seen - if it doesn't fit, they replace it. The Shapermint shaper is good - it's hard to get pulled up and stay up as well, not exactly as shown
I am 100% satisfied with my purchase. It is comfortable and controlling all at the same time. Just what I was looking for.
I bought the high waist butt lift leggings in XL. Delivery was great. I was happy with the leggings once I got it on. It was smooth on me. Comfortable to wear. I loved the fit. However I probably should have bought another option in a 2x or 3x to fit my 56" hips. It took me almost 15 minutes to get them on (with breaks in between to catch my breath-lol). And then I had to cut myself out of it to go to the bathroom (I was laughing at myself the entire time). After I got out of the leggings and did my business, I wonder if it was in the right size how great they would feel to get on and off. I would love them wit gold stars. So I am definitely going to order the again. Yep I sure am buying them again.
Hello, Desiree! We highly appreciate your feedback! We would like to help you get the correct size for you! Just simply send us a Facebook Message with your order details for better assistance. Thanks!
The parcel service was very quick and the customer service was excellent I was over the moon with the item and I will be buying other items thanks so much xx
LOVE THEM... VERY COMFORTABLE... I WEAR IT ALL DAY... I BOUGHT 6/4 FOR ME AND 2 FOR MY SISTER AND SHE LOVES HERS' TOO.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello there, Vicki. Sorry to hear that the fit wasn't right. We'll be glad to further assist you with this. Please send your order details via our Facebook page. Thanks.