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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I have already bought many and the last one. I honestly didn't like it very much
It fits me in all the right places that needs to be fitted. It's snug and comfortable to wear everyday and it has helped me to lose a little weight also. Thanks Shapermint!
I love my new shapewear! It will not roll! The bras feel like my breasts are nestled in a cloud! Great selection and great value.
My experience with Shapermint was excellent from the beginning of my order, until receiving my garment. I received the shapewear that I ordered, but it was not quite the fit that I required. Without hesitation, their Customer Service very professionally and courteously shipped another shaper to me and followed up to make sure I was satisfied with the new garment. I felt the company treated me like they appreciated my patronage and the quality of the shapewear and my experience in doing so. I also love the message of empowering women to love their bodies. I definitely recommend Shapermint to everyone. I love mine!
I originally ordered a size M/L but it did not fit right... it was too big. I contacted Shapermint and they sent me a Size Small right away... Free! And with no need to send back the bigger sized item. The small fits amazingly well and is so comfortable
Stays in place. Very happy with this product. Exactly as described. Product is true to size. Holds shape after washed as well.
I wore mine to my sons wedding a couple of weeks ago, it was so comfortable to wear, did not roll down when I sat and didn't even realize I had it on.
I've ordered a couple different pieces and have been very impressed. The camis are my new favorites and I wear them daily. Perfect amount of hold.
Very comfort with great support. Gives you the extra confidence as a woman to feel great about the shape you have.
Great, comfortable product. Highly recommended! Smooths everything out and your clothes fit and look better.
First time ordering from Shapermint. Customer service super helpful. The site is easy to use. Item received was exactly as advertised. I will order again in the near future.
Best shapewear... comfortable, smooth, fits perfect., stays in place and does not roll... Excellent customer support.
I am very satisfied with my purchase. They are true to size and really remain in place as stated. I would highly recommend this product.
Even though I didn't find my perfect size right away, even just one size bigger did pretty much what I wanted to. The quality is nice, it doesn't really leave lines, the compression is great, and it's absolutely something comfortable enough to wear all day.
I purchased 2 bras and they are uncomfortable and do not offer the support I need (and I do not even have that much to support!).
Hello there, Rachel. We're so sorry to hear that the support of your bras did not work as expected. We'll be glad to further assist you. Please send us a message through our Facebook Page, or email us at [email protected] with your order details. Thank you!
No issues. Good prices. Fast shipping. My 2nd time ordering, and probably not my last. Great products.
I purchase the shapewear a 4x due to my size, however, I don't feel the support I need. It have some support but not what I expected to have... I should have ordered a 3x black...
Hello there, Shemekea. So sorry to hear that you didn't get the support that you expected. We are here to further help you. Please send us a message through our Facebook Page, or email us at [email protected] with your order details. Thank you!
I recently made a purchase and the sizing was wrong. I contacted the team at shapermint and they went above and beyond. I couldn't ask for more. Unfortunately the replacement still didn't fit. So I recommend watching the sizing. Other than that. Amazing service.
I bought some to cover my tummy area and to smooth down my sides. It's not too hard to put on and stays in place surprisingly well! My only complaint is that the compression areas are too short for my liking, and the way it hugs my stomach then stops at my hips make them jut out. Also I wish they flattened my tummy; there's always a bump that peeks through, and I'm using their smallest size and am 150 pounds, 5'4. I feel like wearing two to finally actually get that last bit flattened.
We do appreciate your feedback, Kaitlyn. We do have other brands and styles that offers medium to high compression. We'd love to help on how you can get the best shapewear for you! You can send us a Facebook message or email us at [email protected] with your order details.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback, Brenda. Help us understand your experience. Tell us more about it by sending us a Facebook message or by sending us an email at [email protected] with your order details so we can further discuss about this.