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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Great product, delivers cool comfort and slimming effects. Stays up and doesn't roll. Bought three, all different styles! Also had one return, and that went better than expected. All around great experience.
It is very comfortable to wear all day. It doesn't roll down, it stays where it's supposed to. A very good value for the price and delivery was quick.
These products are good quality and they really hold in the body parts we don't want revealed under clothing others see.
The shaper is not working for me I need a size smaller in order for me to feel the support. I feel like I have on a pair of big bloomers. I bought four different shapers all the same size
Hello, I'm new to Shapermint and very delighted to be a part of a very good company & your awesome Customer Service Dept. I'm exchanging 2-items for a different sizes and never thought that I would not have to return the items, but keep them or share giving them to someone else.
That is simply amazing, I've never recalled this happening especially in today's greediness for more money and many times at any cost.
This is why your company is so successful, because as the old saying goes... it's better to give than receive. And by doing that, you will continue to get back more prosperity coming in than you give out. GOD see's that and He is well pleased.
I will be ordering again in the future. Thanks so much for your kindness towards me.
Sincerely,
Dee
Great product and great promotion. Unbelievably comfortable and effective. I have bought three separate times to make sure I have a great shapewear for any and all occasions.
I absolutely love my product! I did have a problem with what I had ordered (I ordered the wrong size). I contacted customer service and they were so very friendly and easy to talk to. I can't wait to order more! These things feel amazing on and makes me look less fluffy lol
I've worn my share of "girdles" & body shapers over the years, but the Shapermint far exceeded anything I've experienced over the years. Not only does it "do the job" it's comfortable! Imagine something this light and comfortable being effective, unheard of with women undergarments.
This assessment also includes the bras. I'd just given up finding a bra that gave me needed support and was comfortable, without underwires and all "that stuff" that's put in the cups for some ungodly reason. I can't believe I'm again wearing a bra all day without praying for an event to be over so I could take it off.
I do and will continue to recommend these garments to all my friends and acquaintances. I'm an old girl and vain is not part of my conversation when it comes to personal comfort, so I'll be spreading the word at every opportunity presenting itself.
I had an issue with the size of the shape shorts i had bought. Customer service followed up with my complaint right away, and helped receive a replacement that fits fine now
I've tried other products in the past with great disappointment. So I was skeptical. But, to my great surprise your product is comfortable, all day, and does what it's supposed to do. Smooths out those unsightly rolls, just enough, without binding or making me feel like my insides and constricted. Recommended to my friends and my sister and she just ordered some for herself. Great product.
I live this product. You don't have to adjust it after you put it in because it stays in place. No rolling top to repeatedly pull up.
The cami was very tight and difficult to put on and take off. Also needs some type of cup within the cami.
Oh no, Meredith! Did you follow your measurement by tape measure? We're here to help you! Send us a message via our Facebook Page or email us at [email protected] with your order details. We’d like to look into this for you.
I am very pleased with my order from Shapermint.
The product fit perfectly and is of good quality.
It arrived quickly and they provided tracking information.
I will be ordering more from this company.
The 2 ladies that helped me were super and we got what I was looking for they worked with me I want to thank them
Très bon produit, je recommande. Tout tiens en place, donne de belles formes. Donne de belles formes devant comme derrière. Je suis très satisfaite
It fits great and it holds me in all day. I'm happy about how it defines my body. I have and will continue to share this with all of my friends.
My first purchase via Shapermint came within 48 hours of ordering. On this occasion, however, I ordered on August 30 ( Paypal), now it's the 7th of September, and I have yet to receive my order. I receive plenty of promotional emails, and yes, "tracking" indicates "it's on its way"- but I was really looking forward to a repeat of my first purchase experience
Hi there, Rosie. We're so sorry to hear that you haven't received your order yet. We are here to help you check and track your package. Please send your order details via our Facebook page, or email us at [email protected]. Thank you!
I am very pleased with my purchase from Shapermint. The website is easy to use, the pricing is amazing and the shipping was delivered quickly. Will be ordering more for sure!
The shapewear panty and shorts are perfect fit and stay in place. Pretty happy with the products. Positive experience for me as I am using it for the first time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there, Carrie. We're sorry to hear that your shapewear did not work for you. We'll be glad to help you check the sizing and process an exchange if your purchase is still within the returns and exchange period. You can simply send us a message via our Facebook Page or email us at [email protected] with your order details. Thanks!