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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I bought this bra at the recommendation of a friend. It's very comfortable and the straps falling are down are finally not an issue. I did feel the need to size up.
Awesome!. Great fit. Awesome!. Great fit. Awesome!. Great fit. Awesome!. Great fit. Awesome!. Great fit.
First order a few items didn't fit, they sent me a new order with correct sizes, even sent doubles of items that did fit and then told me to keep everything, donate what I couldn't use. Great customer service fast responses to emails, and following up often to ensure I was happy. Definitely would recommend and will buy all my shaper wear from them!
Have no problems of rolling down what so ever. Helps with my back! I would recommend this shaper shorts.
Excellent job great experience. Will buy more products from you.
I just love my shaper and how confident I feel in it. After 2 babies 18 months apart with a struggle to lose weight I have tried it all but this experience from Shapermint has made all the difference! Highly recommend.
It fit right, fit just like wearing shorts i wear it with skirts an dresses
I purchased two Shapermint pieces, size medium. I am only 5'1" and they just barely make it up to my breasts. The back keeps rolling down and doesn't lay flat. I'm disappointed.
The fit is off. It keeps rolling down my belly. So I guess I need the next size up.
Let us help you with your request, Amie. Simply send us a DM on Facebook with your order details, and we'll take care of the rest.
Waist height is too short for a tall person so it doesn't go up under breast like it shows in advertising videos
Don't worry, Betty. We have a variety of shapewear in our marketplace that will surely work for you, like the bodysuits perhaps. Send us a DM on Facebook so we can assist you in getting a replacement for free. Hope to hear from you soon.
I think they should have more Spanks in them. Mine started getting uncomfortable after having on for 8 hours. Maybe I should have gotten a large instead of XL-XXL
Hi, Sandra. We'll help you in processing an exchange. Just DM us your order details. Thank you.
Ordering and dispatch were quick. Onky one thing I didnt like about them was that not enough support and the straps get twisting up and not being able to adjust them.
So sorry, Ann. Let us assist you. Please send us a private message on our Facebook messenger with your order details. Thank you.
The top part rolls as slides down. I am short so the leg part could have been a little shorter for my height.
Love my products. It does just what is needed. Smooths and is very comfortable.
I fell in love immediately with the shaper short. I like the way it fits and hugs your waist. I will refer some friends.
Does what its suppose to do very well and I purchased two different styles to carry me through.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We can definitely help you with that, Ruth. Maybe you just need a different size or you may also try the bodysuit shaper. Don't worry, all exchanges are free. Send us a DM on Facebook with your order details, so we can assist you properly. Hope to hear from you soon.