On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered 2 black bras and they are great but the 2 white bras came with liners misplaced and they have to be reshaped after every wash. They are very comfortable while wearing.
Can't seem to get an answer on that Webb site you've got
Ok so Being that I never ordered this product before I was impressed on the speedy delivery the product was packaged very nicely! Supercool on returnsif it doesn't work. I'm 230lbs but mostly torso and a bit braud like a 40 B. After having my son my stomach just never was the same and so I have to always have something for supper for my back and to well look nice. So I got the shorts/tummy control a try. I ordered an xl/xxl thinking ok yea I never use a top larger than and xxl most places. Well the material is super strong and no give to form to my crazy shape. So I ordered an XXXL. They're ere super cool and sent me a different size and said keep my first one really was sweet. But ok XXL y'all I'm feeling really sad I need a XXL so I get it in a speedy time like less than a week! Awesome! But again the material is so thick and was hard to get on and yes I got in on this time but. I am so Braid the back rolled down and it was like still not as breathable as I would Like. So now I really need an XXXXL and I'm feeling like really Upset about how big that sounds! I shop at Maurices and I get an Size 1on plus size top and it's great but here I am needing a 4x I think I need a true Plus size shaper that won't make me feel so down about my size. Yes I try to eat healthy walk everyday I'm just Braud. I wish things were just more like memory foam lol stretch just like you need and stays. For all the regular girls that can find a bra easy at like pink in Victoria Secret well it's going to be true to size but as for me nope I need a real girl size.
Hi there, Laura. Thank you for sharing your experience with us. No worries, we're sure we can get you one that works great. Exchanges to a different style and brand are free. Please send us a DM through this link http://m.me/shapermint
I can't say enough about my Shapermint shapewear! It does everything they advertise as advertised! I would buy it over and over again and highly recommend it to anyone!
I was surprised how well this bra fits. I wasn't sure that it was the right size,
But I am glad I didn't get the larger size.
So so happy I finally decided to purchase from them. Once I finally figured out the right size, with the help from customer service. I absolutely love my bra and shapwear. Will definitely purchase more items!
I Am having a hard time getting intouch with your company to return for the right size. I can't rate the product if it doesn't fit.
Hi there, Janice. Let us help you get the right size. We'll exchange it for free. Send us a DM through this link http://m.me/shapermint.
Very comfortable and light. Very nice fit. Washes and dries with no stretching out. Great material.
Quick delivery from date of order. Shapewear ordered fits, but not the firm hold I was expecting.
I'm a L/XL and ordered the XL to XXL fit. Perhaps having a L/XL fit for in between sizes would have led me to give a better review.
The right size should get you going, Rose. No worries, exchanges are absolutely free. Please send us a DM through this link http://m.me/shapermint so we can sort this out.
I love the feel of the Shapermint. They are so soft and light feeling but gives you the support you are looking for. They are so comfortable you can wear them under any outfit or wear them under your "casual knock around the house pants" because they are so comfortable.
Very comfortable bra but almost knows Support. If they had something that would give you a little more support would be great the broth itself is very comfortable.
Hey, Cathy. Sorry, it didn't provide much support. No worries, we have different styles that you can get. Also, exchanges are absolutely free. Send us a DM through this link http://m.me/shapermint.
It isn't really a true XL
It fit ok but I really shouldn't got the next size up.
It took a lot long to come in the mail
Not sure I would order again
So sorry your order didn't fit perfectly, Rebecca. The good news is we offer free exchanges so send us a DM on Facebook using this link to sort it out http://m.me/shapermint
Items help me look younger, more shapely. They also support core of body. Comfortable enough to wear every dsy
Easy to use website and the product came quickly. Pants fit well and are very comfy and they do smooth my lumps out, especially when wearing trousers. I'm quite petite, but quite squishy after being pregnant. Still a little lumpy under the top when wearing the pants, but better than without.
I love the way they feel and fit. I would reccomend them to anyone to try. They support your body with no rolling garment.
Have more confidence love the feel comfortable feel lovely
It stays in place and no roll downs and fits just right
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Janet. We're here for you. You can send us a DM through this link http://m.me/shapermint.