On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have tried others they role down and uncomfortable but these ones you are comfortable and dont roll down they are amazing thank you so much i am a larger woman and they make me feel milion dollars
Easy to order. No subscription requirement
Service and follow, up, excellent
Felt like clouds. I could barely tell I was wearing it at all it look smooth under my pants you did see any rolls.
My original item was too big and they exchanged it for another item easy peasy!
Had a great experience. Doesn't fit, they make it right until you find the right brand and style.
Love this brand/website/company. Would recommend and repurchase.
I enjoy wearing my Shapermint. It provides the firmness necessary to look good in my clothes. I have filled out several ratings, however. What happened to my previous ratings? I have complained and got a response that this would be taken care of. No such Luck
I can't get the leggings up over my hips and the bra is too tight. I have no way to return these items due to not having a printer and the library is shut down during the COVID-19 pandemic, so I have no way to print the return label to return the items.
We totally understand your situation, Larissa. Allow us to look into your order so we can sort things out. Send us a DM through this link http://m.me/shapermint.
Panty portion just a little bid but the top stayed up all day, never felt like I was wearing anything.
As for holding excess tummy fat, it didn't support or hold much in.
Hi there, Robyn. It's lovely to hear that it stay up all day. Sorry, it didn't hold that much in. No worries, we do accept free exchanges if you want one with a higher level of compression. Just send us a DM through this link http://m.me/shapermint so we can sort this out.
This is so comfortable to wear. True to it size. Really holds you in without feeling stuffed in. I really Love them because it make me look good In my clothes.
Amazing product. Fits well, stays in place, doesnt roll. Shipped super fast. Great value. Will be a return customer!
My experience was awesome and all of your customer representatives were great and friendly
This intimate apparel will transform how you feel in your clothes!
It is comfortable, stays in place, supports, and is so soft and smooth I forget I am wearing it.
I love it and my daughter love her tights and legging. Great fit.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Underwear Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We got you, Susan. Can you send us Dm through this link http://m.me/shapermint so we can better assist you?