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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I was so excited for my Shapermint that I checked the mailbox daily. As soon as it arrived I ran upstairs to try on the #1 selling Every Day All Day High Waisted Shaper Shorts. I was extremely surprised when the no slip grip didn't stay put as promised. I thought I must need to wear them for a bit and work them in. Still, four hours later, the top would not stay put. These shorts were no different than any other pair of shaper shorts I've owned. Actually, that's not true. I could feel the extra support that was built in, but since they wouldn't stay put, they extra support was extra constricting and extra uncomfortable.
I ordered 1 bra, then 2 more, and I'm totally pleased with them.
They do what they promise. The bras are a great quality. They promise free exchange until you get a bra with the right fit and that's just what they did. Customer service is the tops! A great company to do business with. A breath of fresh air.
I bought the Waisted Shaper Shorts and Waisted Shaper Panty, I am extremely surprised... I thought it would be uncomfortable and might not look good on me but... I was wrong these two products are amazing, comfortable, looks great and makes me feel amazing. After giving birth about a year ago, this just is a wonderful booster for my self esteem! Thank you!
Each article that I have purchased has exceeded my expectations! The control provided as well as comfort level are superb!
I really love it when I go work real comfortable with my short love it...
I ordered the Curveez® High Waist Shaping Capri leggings and when they arrived there was a large opening in the crotch. When I talked to customer service they told me that is they way they come! Lol Anyway, they were not helpful at all. Product was defective and they told me that is the way they are suppose to look?! I mean who does that? Very bad experience. I would never recommend this company to anyone.
Hi there, Stephanie. The Curveez® High Waist Shaping Capri leggings have an open gusset so you can easily pee without taking it off. If you're not happy with it, let us exchange it with a different design perhaps? Exchanges are on us. Just send us a DM through this link http://m.me/shapermint.
Very nice customer services department. Was able to follow the returns.
Oh no! The right size and style should get you going, Cindy. Exchanges are on us. Please send us a DM via http://m.me/shapermint.
My experience with Shapermint has been very satisfactory. Terrific return policy. My only complaint with the product is the band around the bra is a little tight, and therefore rolls up, which makes it even tighter. I don't know if that means I need a larger size or that I am just pudgy in that area.
The quality of items was awesome, customer service too notch, everything about the purchase and presentation impressed me greatly.
I have 5 high waist shorts and I love them! I wear them everyday and they are absolutely comfortable. I order mine a little large for my size because I do not like to feel too tight but comfortable while contouring my body!
Very quick to order and receive
I had to exchange and it went smoothly and without incident
Let us send you the right size for free, Doreen. Just send us your order details via DM through this link http://m.me/shapermint.
Good and quick process no problems product is as shown was happy with purchase
I could not get out to shop because of the "sheltering at home" situation. The website was very helpful in walking me through its products and assisting me in finding the bra I needed. It fits well and washes/line dries well!
WHEN I PURCHASED THE ALL IN ONE PANTY. WOW, I LOVE THE STYLE, FIT AND WEAR. IT MADE ME LOOK SMALL IN THE WAIST AND SEXY WHEN I PUT PANTS AND DRESSES ON. I HAVE RECOMMEND TO 5 OF MY AUNTS. GETTING READY TO ORDER MORE.
I was measured before I purchased and I wore it to my brother funeral and I was very embarrassed because I had to keep pulling it up, because it kept rolling down
That is not the experience we want you to have, Aletha. Let us make it up to you by giving you a free pair. A different size or style should work. Send us a DM at http://m.me/shapermint.
Do not find the shapermint wear so special. Okay product at a higher than usual price.
They're affordable, Rebecca. They also have different deals and sale promotion. Let us know if you still need assistance. We're just one DM away through this link http://m.me/shapermint.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Let us get you the right size and style to ensure that it will stay up, Val. Exchanges are free. Just send us a DM with your order details through this link http://m.me/shapermint.