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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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So great to have the rasor back instead of regular straps. This bra holds firmly but very comfortably.
That was quite the ordeal you went through, Brenda. Hearing that you had a great experience with our bra is the best thing we could hope for. We’d love to invite you to become one of our Brand Ambassador and enjoy the perks of being one. If you're interested, head over to this link: https://shapermint.com/pages/ambassador.
I wish this bra would work for me. Unfortunately I am too large for any bra without dynamic support (compression) which is so uncomfortable. The bra is great when I first put it on. When I walk around I start sagging which only gets worse later in the day. This is the softest bra ever! I so wish it could hold me up!
We are so thrilled that you loved how comfy it feels, Kathy. And sorry if it didn't give enough support that you need. Probably a different style might turn this around. DM us with your order details here: http://m.me/shapermint
Good communication. Great product. Great pricing. Will order again and refer others.
Oh, wow! Music to our ears, Rosie! Love this review. Do you know that you can give your awesome friends 20% off, and you get $20 after their first purchase? Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
Excellent fit, very comfortable... no side boob.
I am so happy. I would highly recommend.
Hearing your awesome feedback brings so much joy to our hearts, Elizabeth! Spread the love by referring your friends. Give your awesome friends 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
Well I'm very happy with my purchase, it was the perfect size & so comfortable love it thank you shapermint
Your satisfaction means everything to us, Theresa! Thanks for spreading the love. Refer a friend today! Give your awesome friends 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
I ordered the wrong size and customer service replied right away and is helping me select the correct size.
We are blushing, Karen! Thanks for sharing your awesome experience. Spread the love and positivity to your friends. Give them 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
Was hesitant to purchase a bra online, but due to Covid-19 I was unable to try on bras at any retail store. When I saw your advertisements on Facebook, I was tempted to try your product.
I ordered one bra and was so pleased with the comfort. I ordered two more! Thank you Shapermint!
Hey, Mary! Your awesome feedback got us sporting big smiles. Thanks for sharing. Can't wait for you to try more products soon. Stay fab!
Band is too tight, straps are too loose and can't be adjusted so no sense even using the band extenders
No worries, Susan. We can make this right. Exchanges are FREE. Please share via DM your order details on this link and we'll take care of it. http://m.me/shapermint
First of all, you're using someone else's name in the email, my name is not Keishon. I did a survey with the promise of 20% off only to find I had to upload a photo to get that. Feel deceived, not willing to do that. Your response to that was to focus on the fit which was never the problem. Your bras are great, your customer service not so much.
Uh-oh. So sorry to hear your that, Carrie. Please know that you all matter to us, and we always make sure to provide a world-class customer experience. Allow us to check this, so we can make it up to you. To get started, please send us a DM here: http://m.me/shapermint
Mi experiencia es buena mis caderas son abultadas, el short es corto y se me sube cada rato pero en general son muy buenas y rápida la entrega
Hearing that you had a great experience with our services and products is the best thing we could hope for, Florencia! It means everything to us. Share the love to your family and friend too. Give them 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
Very comfortable great fitting!
Soft & smooth without being restrictive.
Love it!
Glad you loved it, Kay! It means everything to us. Keep spreading the love. Give your awesome friends 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
My Wife has lost over 5 stone so when she puts on your Shapermint on she looks More Sensational thanks for your help. Keep up the Wonderful work your Team DO
I love the fact that it doesn't roll down or move at all. It stays right in place.
So happy to hear this, Tierney! Knowing that you had an awesome experience is the best thing we could hope for. We'd love to have you as one of our Brand Ambassador. Here’s where you can learn more: shpmint.com/ambassador.
I had my eye on Shapermint for awhile now I love the ads, so I decided to place a order for me and treat my granddaughter, we love the fit, we both said we have to order more, so that will happen soon. Thank you Shapermint
Oh, wow! We’re so glad you and your granddaughter wants to order more, Deborah! It means everything to us. Perfect timing, you can get up to 70% off with our Labor Day Sale! Get your favorite shapewear now before they sell out!
We love you too, Ssa! We're so excited for you to try more products soon. Stay awesome!
I'm not sure if I got the wrong size or a defective one but it rolls up all the time!. I'm so disappointed!
Oh, dear! Sorry if it didn't work, Bonnie. Don't worry, our FREE exchange got your back. We'll double our effort to find the right size, style and brand for you. DM us together with your order details here: http://m.me/shapermint
When the items finally arrived the quality was not what I expected. The back support bra is not well made and the leg area of the waist trainer were way too tight and did not stretch.
Oh, no. Free your worries now, Felicia, and help has arrived. Let's have them exchanged for FREE to your best fit or style. Please send us a DM with your order info here: http://m.me/shapermint We'll have this checked for you.
I love the expander. It is perfect for us small breasted wide back ladies. The straps do not cut in. I now own 5 bras because of their fitting and comfort.
Hearing your awesome feedback got us sporting big smiles, Kerryn! Will you help us share the love? Refer your friends and family and give them 20% off. You will also get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
I have sent two responses and asked questions and have had no reply. Will not be ordering again.
Apologies for that, Beth. We know your time is precious, and we'd love to make it up to you. Please DM us with your order details through this link. http://m.me/shapermint
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Glad to know that you loved the bra, Ann! Share the love to your friends and family. Give them 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.