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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I placed an order on March 23rd and it is now after close of business on March 29th and the order has still not been fulfilled or shipped. Very disappointing as I am excited to get my products.
Everything that shapemint say is true. I wore a dress for a wedding. I'm a big girl and I absolutely loved how I felt and looked. No bumps or lumps and the garments never moved.
Wow, we were blown away by this feedback, Duffy! Looking forward to some photos! Who knows, you might be featured on our social media pages. Plus, we do have a Brand Ambassador program, if you’re interested head over to this link: shpmint.com/ambassador. Stay fab!
Excellent quality & size chart is accurate. Good support & comfortable!
Awesome feedback, Bonnie! We are all smiling right now! Share the love to your friends too. Give your awesome friends 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
The bras are very comfortable and surprisingly supportive! I was nervous to order blindly off the internet. I will order more.
Yaaaay! We can't wait for you to order more soon, Mary-Lou! Refer a friend too! Give your awesome friends 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
Ordered my normal size and couldn't begin to fit. So depressing! I will have to loose 30 lb to be able to wear
Oh, no. So sorry you feel that way. Don't worry, Loren. We won't leave you behind on this, and we'll have this fixed real quick. Send us your order info here: http://m.me/shapermint We've got you, gorgeous.
Comfortable no shrinking or stretching in the wash excellent products
We're feeling all the love, Dianne! Share the love to your friends too. Give your besties 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
Warm weather is coming and more bra wearing with it! I have tried many bras and spent a lot of money looking for comfort and this one is it. The price is so reasonable, too! I ordered two more!
Thank you, Shapermint!
Hi, Susan! Finding the perfect bra may be tough, but hey, glad you found your breast-friend! Share the love to your family and friends too. You can give them 20% off, and you get $20 after their first purchase. Here's the link to learn more: https://shapermint.com/pages/share2?traffic_source=cs_social.
Love the bras and they were quite accommodating when I had to return one item.
After relieving one one item, send message second shipment received ( wrong item) on third order and promised ups arrival four days I still have not received it...
Oh, my. Allow us to check the status of your replacement, Christine. Please share your order details here: http://m.me/shapermint Our Fit Experts will take care of it.
I was sceptical but this one of the best decisions that I have ever made purchasing a bra. No underwire WHAT?! It is perfectly amazing and the most comfortable bra that I have ever put on in 50 years.
The first one I ordered was too large, but they credited my account and sent me a smaller size. It still doesn't smooth exactly as advertised, but it helps.
Sorry if it didn't turn out the way you expected, Jennifer. The good news is, we promise 100% fit guarantee, so we'll not stop helping you find the right size, style and brand that will suit you better. DM us asap with your order details here: http://m.me/shapermint
My bras came on time, the fit is really nice. So comfortable feels like I'm not wearing a bra lol. Would buy again
I am large busted and it is so difficult to find a good comfortable bra. I LOVE my new bras! So comfortable, I do not want to take it off and could sleep in it!
I purchased the True Kind Daily Comfort Wireless Shaper bra and it's precisely what I've been looking for. Over the last several years, I've been searching for a comfortable, supportive bra that isn't ugly but that also doesn't sacrifice support or comfort for the sake of obnoxiously sexy design. This bra is the answer. I love it.
I'm a 34C and I wear a medium in this bra and it fits really well.
Great experience with ordering which is fuss-free. However, the 2 bra items were too small in the cup. The first bra I ordered fits well except the straps are a bit too loose which makes me appear somewhat saggy/unsupported. So I thought I could possibly go down a size to Medium from Large, but that did not work. I am returning the 2 Medium sized and exchanging for Large.
Sorry if they fit too small on you, Tammy. Don't worry, our exchange is FREE. Have you submitted your request yet? Let us make sure that you get the large. DM us with your order details here: http://m.me/shapermint
This bra is super comfortable and fits well once you figure out the correct size to get.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so sorry if you haven't received it yet, Angela. We are experiencing delay with our warehouse and that's why it's taking a while. Rest assured that we are doing our very best to have them delivered to you. Please DM us with your order details, so we can check the latest status. http://m.me/shapermint